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RepeatRewards

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Complete customer loyalty & marketing platform

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RepeatRewards Pricing, Features, Reviews and Alternatives

RepeatRewards FAQs

Q. What type of pricing plans does RepeatRewards offer?

RepeatRewards has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of RepeatRewards?

RepeatRewards has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does RepeatRewards support?

RepeatRewards supports the following languages:
English


Q. Does RepeatRewards support mobile devices?

RepeatRewards supports the following devices:
Android, iPad, iPhone


Q. Does RepeatRewards offer an API?

Yes, RepeatRewards has an API available for use.


Q. What level of support does RepeatRewards offer?

RepeatRewards offers the following support options:
Chat, Email/Help Desk, Phone Support

RepeatRewards product overview

Price starts from

69

/user

Per month

What is RepeatRewards?

RepeatRewards is a multi-channel marketing and customer loyalty management platform designed to assist businesses including retail, restaurants, pharmacies, and personal service providers such as salons, with building and maintaining customer loyalty. The software can be used by independent businesses or franchises, with support for multiple locations, and includes tools for automating campaigns, tracking member activity, multi-channel marketing, and more.

Key benefits of using RepeatRewards

  • Custom mobile apps allow businesses to engage customers, with members able to enroll, play games, access promotions, view specials, engage on social media to earn rewards, and receive notifications for upcoming events, expiring offers, after visiting store locations, and more.

  • The location of each customer purchase is tracked, allowing users to target marketing across locations, and members can earn offers and rewards to be redeemed at any location.

  • Users can automate promotions for customer anniversaries, birthdays, holidays, chance-based campaigns, lost customers, and more.

  • Targeted promotions can be sent out to different customer segments, such as VIPs, inactive members, or top spenders, through branded emails, direct mail, printed receipts, or a custom mobile app.

  • The mobile dashboard and web portal give users insight into ROI reports, with unique trackable promotion codes for each campaign.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Webinars
    Documentation

    Not sure about RepeatRewards? Compare it with a popular alternative

    Starting from

    69

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    Free

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    RepeatRewards pricing information

    Value for money

    4.4

    /5

    174

    Starting from

    69

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RepeatRewards features

    Functionality

    4.3

    /5

    174

    Total features

    20

    3 categories

    Most valued features by users

    Reporting/Analytics
    Mobile Access
    Customer Database
    Client Portal
    CRM
    Customer Activity Tracking
    Customer History
    Customer Profiles

    RepeatRewards users reviews

    Overall Rating

    4.5

    /5

    174

    Positive reviews

    93

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.52/10
    Rating distribution

    5

    4

    3

    2

    1

    95

    66

    12

    1

    0

    Pros
    Repeat Rewards customer service did a great job with the set-up. My customers appreciate the customer loyalty program, and it helps us compete with the "big-box" loyalty programs.
    Really happy with the software so far. It has been great helping us interact with our customers.
    The ease of use and the ability to change/update most of the information myself. I enjoy the insights that are offered so I can better see how my customers are spending their money.
    Cons
    I hate that we have to manually enter each purchase. We end up not doing it bc of the amount of work it takes.
    Again, this could already be offered and I am just missing it.
    There is so much information available that sometimes it is confusing to navigate the website.
    JB
    AvatarImg

    Jerome B.

    Hospital & Health Care, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    easy way to reward our customers every time they shop

    Reviewed 7 years ago

    An easy way to reward our customers for their loyalty!

    Pros

    The Repeat rewards software is very easy to use. We do not even have to swipe a card with our system. Just input the customers name and you are in business!!

    Cons

    The repeat rewards software really has no negatives to that I am aware of. It is a very easy way to reward our customers for their repeat business!

    Vendor response

    Thanks for the review! We really appreciate you taking the time to submit it and we are glad things are going well! If you need anything at all- just let us know! -RepeatRewards

    LD
    AvatarImg

    Liz D.

    Food & Beverages, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Bit Tomato Rewards

    Reviewed 7 years ago

    The system has had a good customer response. I can see the loyalty we are creating. So the customers and the Big Tomato are both reaping the benefit. My only hick up is the additional work it creates for my team. In an ideal world the system would incorporate directly to our POS equipment. As it stands now there are additional steps to rewarding, and crediting the customer with their purchases. During the slower times of the day this is not an issue, but during our peak hours it is difficult to keep up

    Pros

    it is thorough

    Cons

    does not link to my POS syste

    Vendor response

    Thanks for the review! We are more than happy to work with any POS to integrate if we are not already integrated so if you can send us your reps information we can get in touch with them to see if they would be open to it and get them the information to do so. If you want us to try to do so on your behalf, please send your POS rep's contact info to us at merchantservices@repeatrewards.com and we'll see what we can do! -RepeatRewards

    CW
    AvatarImg

    Christine W.

    Restaurants, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Customer support is amazing.

    Reviewed 7 years ago
    Pros

    Gift card component makes it easy to combine loyalty with sales. Love the fact that there is a digital and mail rewards systems.

    Cons

    Data entry. It would be preferred to have system where the data entry is put on the guest. It is too time consuming for a manager to do.

    Vendor response

    Thanks for the review! Your Account Manager will be reaching out shortly to discuss some options that we do offer for making data entry such as online enrollment (for the member to enroll via a website) and a mobile app (which has many features including mobile enrollment by the member) to see if this is something you are interested in! If you ever need anything at all, please do not hesitate to ask! -RepeatRewards

    CD
    AvatarImg

    Colin D.

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Product is good

    Reviewed 7 years ago
    Pros

    The system is very easy to use and it basically runs itself. Makes it easy for the owner of the business.

    Cons

    Maybe have the software integrated better with the point of sale software the business is currently using.

    Vendor response

    Thanks for the review! We appreciate you taking the time to submit feedback. I 'm curious about what POS system you use since we integrate with many so I'm going to have our specialist reach out to see what you use and see if this is something we can potentially explore integrating if we are not already so we will be in touch soon! -RepeatRewards

    PI
    AvatarImg

    Patrick I.

    Pharmaceuticals, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    3R's (Repeat Rewards Review)

    Reviewed 7 years ago

    The repeat rewards program is a valuable tool to create loyal customers. This adds value to the business which not most small businesses are doing. It also creates an excitement on the part of our customers by surprising them. It provides also the business data showing your top customers and helps to know more of your customer's buying habits.

    Pros

    User friendly

    Cons

    Does not specify the products customer buy; customer campaign.

    Vendor response

    Thanks for the review- we really appreciate you taking the time to leave one. If you ever need anything or want to brainstorm ideas for your program- just let us know! -RepeatRewards

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