RepeatRewards Pricing, Features, Reviews & Comparison of Alternatives

RepeatRewards

Complete customer loyalty & marketing platform

4.48/5 (170 reviews)

RepeatRewards overview

RepeatRewards is a multi-channel marketing and customer loyalty management platform designed to assist businesses including retail, restaurants, pharmacies, and personal service providers such as salons, with building and maintaining customer loyalty. The software can be used by independent businesses or franchises, with support for multiple locations, and includes tools for automating campaigns, tracking member activity, multi-channel marketing, and more.

RepeatRewards allows customers to enroll in loyalty programs in-store, online, via SMS, or through a mobile app, and offers custom-designed key tags and membership cards. Member activity can then be tracked through mobile apps, standalone terminals, or integrated point of sale (POS) systems, with the ability to reward members based on their visit frequency or spend. Custom-built mobile apps give members the ability to enroll in loyalty programs, view special offers, access promotions, play games, engage on social media to earn rewards, and more. Businesses can also use apps to send automated messages to nearby members through geofencing technology, and deliver push notifications to customers after store visits, to promote upcoming events, or remind customers about expiring offers.

RepeatRewards also includes multi-channel marketing tools, allowing users to send out targeted campaigns to customer segments by email, SMS, direct mail, or mobile app. Promotions for occasions such as customer anniversaries, birthdays, and holidays can be automated, as can chance-based and customer appreciation campaigns. Individual campaigns can be tracked through the mobile dashboard and web portal using offer-specific trackable promotion codes, enabling users to calculate the ROI for each campaign.
www.repeatrewards.com

Pricing

Starting from
$59/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
RepeatRewards screenshot: New Owner DashboardRepeatRewards Customer Loyalty & Marketing PlatformRepeatRewards screenshotRepeatRewards screenshot

RepeatRewards reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.3
  4.7
CJ Q

Def develops a deeper sense of loyalty amongst our customers

Used daily for 2+ years
Reviewed 2017-03-29
Review Source: Capterra

Whether they use their rewards is not the measure of a successful loyalty program. It's the psychology of loyalty. Customers remind us if we forget to ask for their card. Others told us they were checking out at another franchise location, and left and drove to our location to be able to get their points. Our logo/virtual business card is in their wallet at all times so we stay front of mind every time they thumb thru their wallet. We are very happy with this program and wish the rest of our franchisees and better yet our franchisor would adopt the program, to help build brand loyalty overall.Ability to sort, organize, analyze, export, sync to constant contact and postcard direct mail programs. Address auto-updates. Lots of reports. Multiple user logins with various levels of access (ex: data entry only, vs admin etc). Options for terminal, web, or POS integration for use during the customer's transaction. Ability to link cards for multiple family members/employees.

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Brandon Buckalew

The website is so hard to use and navigate but I like the end results

Used other for 2+ years
Reviewed 2017-08-16
Review Source: Capterra

The end results are what I want. I like that my customers are being rewarded. It is easy to get them involved because we offer to put them in our system and they don't have to carry a card. I gave the features and functionality 2 stars because the features are great...the functionality needs some work.

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David Kelly

The past few months the system has been huge improvements the that customer service is awesome!

Used daily for 2+ years
Reviewed 2017-06-13
Review Source: Capterra

EMail , postcard, letters, newsletter, surveys, follow ups, lost customers, Bdays, anniversaries, and more on autopilot. Customer service is top notch and pricing for the service is well worth the ROI.It emails customers if that bounces auto postcards go out Newsletter service I've started using recently is excellent the price is good, printed and eversion is sent. Color printed pricing is the best I've found. The software is getting updated to easier reading and easier to use Staff is outstanding easy to communicate with and good attitude. I belive it's one of the most robust rewards system out thier.

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Jennifer Mico

Customer since 2006

Used daily for 2+ years
Reviewed 2018-05-31
Review Source: Capterra

HAPPY CUSTOMERSThe software has so much capability -you use it all (all of the analysis & reporting) or just the individual parts you want/need. It is easy to find key data about your customers & their spending habits. We love our reward program-the customers dine, earn rewards & can easily redeem them. Repeat Rewards makes it easy for a small business like us!

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JT Roby

Happy In Bardstown

Used daily for 2+ years
Reviewed 2016-12-06
Review Source: Capterra

Repeat Rewards can tailor their services to our needs. Their staff is always accommodating and patient as they help me find what I am wanting. I would highly recommend them to any other pharmacy around us but I am selfish and want them just for my store! Patience of the staff Knowledge of the staff And their willingness to offer services that in line with our mission statement

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RepeatRewards pricing

Starting from
$59/month
Pricing options
Subscription
View Pricing Plans

Contact RepeatRewards for A La Carte, Special, Multi-Location and Enterprise pricing.

RepeatRewards features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Customizable Branding
Mobile Integration
Reporting & Statistics
Social Media Integration

Automatic Reminders (158 other apps)
CRM Integration (113 other apps)
Calendar Management (146 other apps)
Custom Fields (127 other apps)
Customer Database (118 other apps)
Customizable Reporting (130 other apps)
Customizable Templates (130 other apps)
Data Import/Export (146 other apps)
Electronic Payments (113 other apps)
Email Integration (146 other apps)
Email Templates (108 other apps)
Third Party Integration (163 other apps)

Additional information for RepeatRewards

Key features of RepeatRewards

  • Custom member cards & key tags
  • Member activity tracking
  • POS system integrations
  • Targeted promotions
  • Branded emails
  • Personalized direct mail campaigns
  • Receipt printing
  • Custom mobile apps
  • Promotion automation
  • Email campaigns
  • Member enrollment
  • Location-based automated messaging
  • Geofencing
  • Push notifications
  • Multi-location support
  • Results tracking
  • Reporting & dashboards
  • Campaign analytics
  • Gamification
  • Social media integration
  • Real-time monitoring
  • Targeted customer acquisition
  • eCommerce integration
  • Survey marketing
  • Referrals
  • VIP programs
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Benefits

Custom mobile apps allow businesses to engage customers, with members able to enroll, play games, access promotions, view specials, engage on social media to earn rewards, and receive notifications for upcoming events, expiring offers, after visiting store locations, and more.

The location of each customer purchase is tracked, allowing users to target marketing across locations, and members can earn offers and rewards to be redeemed at any location.

Users can automate promotions for customer anniversaries, birthdays, holidays, chance-based campaigns, lost customers, and more.

Targeted promotions can be sent out to different customer segments, such as VIPs, inactive members, or top spenders, through branded emails, direct mail, printed receipts, or a custom mobile app.

The mobile dashboard and web portal give users insight into ROI reports, with unique trackable promotion codes for each campaign.