Retently Alternatives

Retently

Net Promoter Score & customer feedback collection

Retently

How do Retently alternatives compare?

NiceJob and Medallia stand out as its top competitors based on similarity, popularity and user reviews. When comparing Retently to its top 100 alternatives, Grab Your Reviews has the highest rating, with Stella Connect as the runner-up, and Retently ranking 9th place. Zendesk has the most reviews with a total of 2,436, while Retently has 23. Users say SightMill tops the list for value for money followed by Refiner, while Retently comes in 17th. Users also say Grab Your Reviews and Stella Connect are the easiest to use, while Retently takes 7th place.


How do I choose the best Retently alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to Retently?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

NiceJob

Reputation marketing with reviews, social & SEO tools

Pricing

Starting from

$75/month

Value for money

4.8
4.8

What users say about NiceJob's value for money

We shopped around to find the most effective and cost-efficient program out there. We quickly learned the fine folks at NiceJob have their game together.

PG

Patrick G.

Ease of use, price, and RESULTS. Nicejob delivers the results they promise.

JG

Jeremiah G.

Total

7

28

27

features in common

7

features in common

NiceJob's unique features

  • Follow-up Scheduling

  • Conversion Rate Optimization

  • Call Tracking

  • Campaign Planning

Retently's unique features

  • Data Import/Export

  • Real Time Notifications

  • Email Integration

  • Customer Segmentation

Medallia

The pioneer and market leader in Experience Management

Features

Total

1

4

27

features in common

1

features in common

Medallia's unique features

  • Engagement Analytics

  • Benchmarking

  • Goal Setting / Tracking

Retently's unique features

  • Customizable Templates

  • Third Party Integration

  • Feedback Collection

  • Email Distribution

Keatext

Feedback analysis for customer experience

Features

Total

4

14

27

features in common

4

features in common

Keatext's unique features

  • Data Filtering

  • Commenting

  • Customer Service Analytics

  • Activity Dashboard

Retently's unique features

  • Data Import/Export

  • Monitoring

  • Email Integration

  • Customizable Branding

Qualtrics CustomerXM

Customer experience management (CXM) platform

Features

Total

9

33

27

features in common

9

features in common

Qualtrics CustomerXM's unique features

  • Contact Management

  • Customer Complaint Tracking

  • Assignment Management

  • Action Management

Retently's unique features

  • Event Triggered Actions

  • Visual Analytics

  • Real Time Notifications

  • Third Party Integration

SurveyLegend

Mobile-friendly survey management platform

Pricing

Starting from

$19/month

Value for money

4.3

0.5

4.8

What users say about SurveyLegend's value for money

What I liked most about SurveyLegend is the unlimited question capability under the free package, making it an extremely cost-effective solution.

BV

Ben V.

We were looking for a simple platform to run surveys and as a NFP, cost is a factor. Survey Legend is pretty intuitive to use and has great capability for look and feel of survey templates.

JC

Jess C.

Total

9

22

27

features in common

9

features in common

SurveyLegend's unique features

  • Real Time Analytics

  • SSL Security

  • Template Management

  • Data Visualization

Retently's unique features

  • Feedback Management

  • Visual Analytics

  • Multi-Language

  • Real Time Notifications

SightMill

Net Promoter Score (NPS) survey platform

Features

Total

10

27

27

features in common

10

features in common

SightMill's unique features

  • Text Editing

  • Trend Analysis

  • Real Time Data

  • Survey Management

Retently's unique features

  • Event Triggered Actions

  • Real Time Notifications

  • Customer Database

  • Automatic Notifications

SurveySparrow

Conversational survey tool

Pricing

Starting from

$19/month

Value for money

4.5

0.3

4.8

What users say about SurveySparrow's value for money

This is a great survey tool. Comprable in price to survey monkey but does a lot more.

AR

Anonymous Reviewer

They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

AR

Anonymous Reviewer

Total

6

20

27

features in common

6

features in common

SurveySparrow's unique features

  • Reporting & Statistics

  • Video Support

  • Data Import

  • Automated Scheduling

Retently's unique features

  • Email Distribution

  • Real Time Notifications

  • Event Triggered Actions

  • Customizable Branding

Swell CX

Cloud-based customer experience management platform

Pricing

Starting from

$199/month

Value for money

4.8
4.8

What users say about Swell CX's value for money

The return on investment has been outstanding. Swell is an awesome company to work with.

RC

Ryan C.

Amazing results four a very competitive price.

Jason K.

Total

10

28

27

features in common

10

features in common

Swell CX's unique features

  • SMS Integration

  • Real Time Analytics

  • Reporting & Statistics

  • Social Media Metrics

Retently's unique features

  • Event Triggered Actions

  • Real Time Notifications

  • Customer Database

  • Automatic Notifications

Canny

Customer feedback & feature request management

Features

Total

4

14

27

features in common

4

features in common

Canny's unique features

  • Single Sign On

  • Email Notifications

  • Feedback Automation

  • Commenting

Retently's unique features

  • Data Import/Export

  • Monitoring

  • Email Integration

  • Customizable Branding

Weave

Cloud-based team communication software

Pricing

Value for money

4.2

0.6

4.8

What users say about Weave's value for money

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

CM

Cindi M.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

DL

Drew L.

Total

3

42

27

features in common

3

features in common

Weave's unique features

  • Project Notes

  • Catalog Management

  • Appointment Management

  • Voice Mail

Retently's unique features

  • Customizable Templates

  • Visitor Management

  • Feedback Collection

  • Email Distribution

Podium

Review management, reputation software, feedback & webchat

Pricing

Value for money

4.2

0.6

4.8

What users say about Podium's value for money

Numerous but the main attraction is that it keeps the writers writing and someone else doing the matching. Great product for the money.

RG

Robert G.

Well worth the cost, improves customer relations, ease of communicating.

ca

cory a.

Total

8

22

27

features in common

8

features in common

Podium's unique features

  • Multi-Location

  • Ratings & Reviews

  • SMS Integration

  • Social Media Integration

Retently's unique features

  • Email Distribution

  • Surveys & Feedback

  • Event Triggered Actions

  • Multi-Language

GetMoreReviews

Review generation & reputation monitoring tool

Pricing

Starting from

$99/month

Value for money

4.6

0.2

4.8

What users say about GetMoreReviews' value for money

I like the fact that itis easy to use and its contact import capabilities. I like that you can track each request activity and the price is just right.

JR

Jose R.

I like that it is cost-effective and has increased my business substantially. Increasing the number of reviews to my business increases my SEO and allows more for bookings.

HS

Heather S.

Total

4

18

27

features in common

4

features in common

GetMoreReviews' unique features

  • SMS Integration

  • Widgets

  • Feedback Automation

  • Reminders

Retently's unique features

  • Customizable Branding

  • Multi-Language

  • Data Import/Export

  • Customer Experience Management

Simplesat

Simple customer satisfaction surveys for SMBs

Pricing

Starting from

$49/month

Value for money

4.8
4.8

What users say about Simplesat's value for money

Support is great although the support is coming form our Web marketing company who integrated to our website. It is well worth the investment.

RT

Richard T.

Pricing was very competitive and simple in the MSP CSAT market. Simplesat knows what it is and only does that.

WP

William P.

Total

11

28

27

features in common

11

features in common

Simplesat's unique features

  • Real Time Data

  • Survey Management

  • Filtered Views

  • Mailing List Management

Retently's unique features

  • Monitoring

  • Visual Analytics

  • Customer Database

  • Campaign Management

Refiner

User feedback & customer survey software for SaaS

Features

Total

13

29

27

features in common

13

features in common

Refiner's unique features

  • Email Notifications

  • Question Library

  • Retention Management

  • Widgets

Retently's unique features

  • Real Time Notifications

  • Customer Database

  • Automatic Notifications

  • Feedback Management

AskNicely

Make every customer experience awesome.

Pricing

Value for money

4.4

0.4

4.8

What users say about AskNicely's value for money

Great product and does what it should at a good price point.

Lisa T.

Luckily we have enough customers to justify the reasonable costs for doing our external customers. All in all I couldn't be happier.

TO

Tom O.

Total

11

35

27

features in common

11

features in common

AskNicely's unique features

  • Real Time Analytics

  • Multiple User Accounts

  • Question Library

  • Email Alerts

Retently's unique features

  • Monitoring

  • Visual Analytics

  • Customer Database

  • Automatic Notifications

HYPE Innovation

Idea & innovation management solution for SMEs

Features

Total

3

39

27

features in common

3

features in common

HYPE Innovation's unique features

  • Project Notes

  • Document Review

  • Campaign Planning

  • Activity Management

Retently's unique features

  • Email Distribution

  • Visual Analytics

  • Monitoring

  • Event Triggered Actions

Revetize

Business marketing software for small businesses

Pricing

Value for money

4.8
4.8

What users say about Revetize's value for money

Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.

Aaron B.

Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase.

JM

Julie M.

Total

7

36

27

features in common

7

features in common

Revetize's unique features

  • Discount Management

  • Communication Management

  • Auto-Responders

  • Automated Scheduling

Retently's unique features

  • Email Distribution

  • Third Party Integration

  • Monitoring

  • Customizable Templates

Grab Your Reviews

Reputation management software for handling customer reviews

Features

Total

8

30

27

features in common

8

features in common

Grab Your Reviews' unique features

  • Mobile Alerts

  • Multiple User Accounts

  • Performance Metrics

  • Activity Dashboard

Retently's unique features

  • Email Integration

  • Visitor Management

  • Feedback Management

  • Multi-Language

TapMango

Customer Loyalty & Marketing Platform

Pricing

Value for money

4.6

0.2

4.8

What users say about TapMango's value for money

Worth the investment to have a great rewards program.

Frank P.

Plus with mobile-ordering functionality for customers to order ahead, as a new business this is the most rewarding feature, as having our own app built with these same items would have cost thousands.

DS

Dave S.

Total

5

16

27

features in common

5

features in common

TapMango's unique features

  • Tagging

  • Multi-Campaign

  • Loyalty Program

  • Design Management

Retently's unique features

  • Event Triggered Actions

  • Real Time Notifications

  • Feedback Management

  • Email Distribution

Kangaroo

Customer loyalty, engagement & marketing platform

Pricing

Value for money

4.3

0.5

4.8

What users say about Kangaroo's value for money

We have used other loyalty programs and for a similar cost we were able to transfer to Kangaroo successfully and our customers love it.

CS

Chris S.

Excellent tool for our company. Much better than the plastic cards which cost more and customers lose.

SW

Scott W.

Total

4

28

27

features in common

4

features in common

Kangaroo's unique features

  • Geolocation

  • Drip Marketing

  • Campaign Analysis

  • Campaign Planning

Retently's unique features

  • Email Integration

  • Multi-Language

  • Feedback Collection

  • Data Import/Export

FiveStars

Providing Loyalty and Marketing for 15,000 Local Businesses

Pricing

Value for money

4.4

0.4

4.8

What users say about FiveStars' value for money

Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.

SK

Shelly K.

My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.

MT

Miracalle T.

Total

1

1

27

features in common

1

features in common

FiveStars' unique features

  • No unique features

Retently's unique features

  • Customizable Templates

  • Third Party Integration

  • Feedback Collection

  • Email Distribution

PxidaCX

(0)

Customer experience and feedback solution

Features

Total

7

20

27

features in common

7

features in common

PxidaCX's unique features

  • Summary Reports

  • Email Marketing Management

  • Customer Complaint Tracking

  • Customer Service Analytics

Retently's unique features

  • Email Distribution

  • Real Time Notifications

  • Event Triggered Actions

  • Customer Segmentation

Thematic

AI-powered customer feedback analysis

Features

Total

7

26

27

features in common

7

features in common

Thematic's unique features

  • Real Time Comparisons

  • Data Visualization

  • Activity Dashboard

  • Configurable Workflow

Retently's unique features

  • Email Integration

  • Surveys & Feedback

  • Feedback Collection

  • Customizable Templates

Stella Connect

Customer feedback, coaching, and QA for customer support.

Features

Total

7

30

27

features in common

7

features in common

Stella Connect's unique features

  • Engagement Analytics

  • Configurable Workflow

  • Analytics

  • Performance Metrics

Retently's unique features

  • Email Distribution

  • Real Time Notifications

  • Event Triggered Actions

  • Customizable Templates

SmartKarrot

Comprehensive Product and Customer Success Platform

Features

Total

13

39

27

features in common

13

features in common

SmartKarrot's unique features

  • Workflow Management

  • Filtered Views

  • Follow-up Scheduling

  • Communication Management

Retently's unique features

  • Visitor Management

  • Custom Forms

  • Automatic Notifications

  • Multi-Language

Totango

Accelerate Revenues with Customer Engagement Management

Features

Total

0

0

27

features in common

0

features in common

Totango's unique features

  • No unique features

Retently's unique features

  • Customizable Branding

  • Surveys & Feedback

  • Event Triggered Actions

  • Data Import/Export

Hotjar

Behavior Analytics for any business selling online.

Pricing

Starting from

$39/month

Value for money

4.5

0.3

4.8

What users say about Hotjar's value for money

It's a great little tool, especially given the price, but it doesn't allow enough flexibility to be your main on-site research tool. It's really good for starting out and doing some basic research.

Ioana G.

Hotjar provides lots of powerful features to discover how users interact with your website and what you can improve. The value it provides for the price is unmatched.

Bryan M.

Total

4

8

27

features in common

4

features in common

Hotjar's unique features

  • Web Analytics

  • Conversion Rate Optimization

  • Web Forms

  • Heatmap

Retently's unique features

  • Customizable Branding

  • Event Triggered Actions

  • Data Import/Export

  • Customer Experience Management

Key Survey

Cloud based and on premise survey software

Pricing

Value for money

4.4

0.4

4.8

What users say about Key Survey's value for money

Value for the money (other comparable software cost a lot more), great support, does everything we want.

SL

Saul L.

Most importantly it is rightly priced. We have used Key Survey for more than a dozen projects and are extremely happy with it.

BY

Berje Y.

Total

4

21

27

features in common

4

features in common

Key Survey's unique features

  • Question Library

  • Survey Management

  • Forms Management

  • Configurable Workflow

Retently's unique features

  • Data Import/Export

  • Feedback Management

  • Email Integration

  • Customer Segmentation

SoGoSurvey

Customer and employee experience management platform.

Pricing

Starting from

$299/year

Value for money

4.5

0.3

4.8

What users say about SoGoSurvey's value for money

It's very cost friendly and their customer support is incredibly helpful. Ve had to contact them a few times with trouble shooting issues and they were friendly and helpful.

AR

Anonymous Reviewer

I had to get a premium package but it was well worth the investment to have software that could accomplish everything I wanted for my Doctoral Dissertation.

MV

Miguel V.

Total

15

62

27

features in common

15

features in common

SoGoSurvey's unique features

  • Real Time Data

  • Action Management

  • Real Time Reporting

  • Workflow Management

Retently's unique features

  • Email Distribution

  • Campaign Management

  • Third Party Integration

  • Email Integration

Delighted

Multi-channel customer feedback collection with NPS scoring

Pricing

Starting from

$89/month

Value for money

4.6

0.2

4.8

What users say about Delighted's value for money

Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do.

Michael T.

Delighted is a good value for money tool, we switched to it from AskNicely.

Simon v.

Total

12

44

27

features in common

12

features in common

Delighted's unique features

  • Search Functionality

  • Data Import

  • Data Visualization

  • Website Integration

Retently's unique features

  • Real Time Notifications

  • Custom Fields

  • Automatic Notifications

  • Email Distribution

Centercode

Client satisfaction solution

Pricing

Value for money

4.3

0.5

4.8

What users say about Centercode's value for money

We've been able to save money, improve overall NPS scores on particular products, and take our offerings to the next level.

BG

Brandon G.

I loved the overall feature set that Centercode came with, even at the lower subscription tiers.

BG

Brandon G.

Total

6

35

27

features in common

6

features in common

Centercode's unique features

  • Email Marketing Management

  • Business Analysis

  • Activity Dashboard

  • Ad hoc Analysis

Retently's unique features

  • Email Distribution

  • Real Time Notifications

  • Event Triggered Actions

  • Customizable Branding

Zendesk

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$5/month

Value for money

4.1

0.7

4.8

What users say about Zendesk's value for money

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Total

21

98

27

features in common

21

features in common

Zendesk's unique features

  • Customer Service Analytics

  • Real Time Updates

  • Authentication

  • Multi-Location

Retently's unique features

  • Visitor Management

  • Campaign Management

  • Customer Segmentation

  • Email Distribution

LiveAgent

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.1

4.8

What users say about LiveAgent's value for money