App comparison

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Retently Logo

Net Promoter Score & customer feedback collection

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


XM for Customer Experience logo

Customer experience management (CXM) platform

visit website

Features

Total

XM for Customer Experience logo
Retently logo

74

142

83

features in common

74

features in common

XM for Customer Experience logo

XM for Customer Experience user ratings

Functionality

4.5
(250)

Top features

  • Dashboard

    5.0

  • Customizable Questions

    5.0

  • Customizable Fields

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$1,500/year

Value for money

XM for Customer Experience logo
4.5

0.2

Retently logo
4.7

What users say about XM for Customer Experience's value for money

Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
Lumoa logo

Go from customer feedback to action without the guesswork.

Features

Total

Lumoa logo
Retently logo

49

66

83

features in common

49

features in common

Lumoa logo

Lumoa user ratings

Functionality

4.1
(12)

Top features

  • Trend Analysis

    5.0

  • Real-Time Analytics

    5.0

  • Performance Metrics

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

629/month

Value for money

Lumoa logo
4.8

0.1

Retently logo
4.7

What users say about Lumoa's value for money

Lumoa is a great value for money and helps the organization to improve its customer satisfaction.
Lumoa is very inexpensive compared to other more high-end products, yet has really good capabilities, even better than some of the high-end products.
Umanest logo

Loyalty and reputation toolkit for property managers.

Features

Total

Umanest logo
Retently logo

32

50

83

features in common

32

features in common

Umanest logo

Umanest user ratings

Functionality

5.0
(3)

Top features

  • Surveys & Feedback

    5.0

  • Performance Review Management

    5.0

  • Customer Experience Management

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

SurveyMonkey logo

A market-leading survey platform.

Features

Total

SurveyMonkey logo
Retently logo

60

90

83

features in common

60

features in common

SurveyMonkey logo

SurveyMonkey user ratings

Functionality

4.5
(10K)

Top features

  • SMS Messaging

    5.0

  • Interactive Content

    5.0

  • Data Capture and Transfer

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$25/month

Value for money

SurveyMonkey logo
4.4

0.3

Retently logo
4.7

What users say about SurveyMonkey's value for money

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Zonka Feedback logo

Multi-channel survey & feedback platform

Features

Total

Zonka Feedback logo
Retently logo

50

79

83

features in common

50

features in common

Zonka Feedback logo

Zonka Feedback user ratings

Functionality

4.8
(66)

Top features

  • NPS Survey Structure

    5.0

  • Multi-Channel Data Collection

    5.0

  • Question Branching

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$29/month

Value for money

Zonka Feedback logo
4.9

0.2

Retently logo
4.7

What users say about Zonka Feedback's value for money

All businesses who aspire to improve based on feedback - be it from customers, prospects, employees, etc. can benefit from their product. It is easy to use, and the value proposition is fantastic.
I have prepared a large-scale study with the help of Zonka. It has been a swift experience and I can see many other use cases that I will be able to put in place with the help of Zonka.
XEBO.ai logo

Cloud-based Feedback Management Solution

visit website

Features

Total

XEBO.ai logo
Retently logo

8

8

83

features in common

8

features in common

XEBO.ai logo

XEBO.ai user ratings

Functionality

4.2
(18)

Top features

  • Multi-Channel Data Collection

    5.0

  • Reporting/Analytics

    4.5

  • Survey/Poll Management

    4.5

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

25/year

Value for money

XEBO.ai logo
4.6

0.1

Retently logo
4.7

What users say about XEBO.ai's value for money

I would definitely recommend this software to anyone because it is so useful and easy to use especially because you can use it without internet.
There are very few things that I dislike about this software but one thing is it doesn’t advertise itself as much as other companies do.
NiceJob logo

Reputation marketing with reviews, social & SEO tools

visit website

Features

Total

NiceJob logo
Retently logo

52

115

83

features in common

52

features in common

NiceJob logo

NiceJob user ratings

Functionality

4.8
(193)

Top features

  • Review Monitoring

    5.0

  • Social Sharing

    5.0

  • Review Badge Management

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$75/month

Value for money

NiceJob logo
4.8

0.1

Retently logo
4.7

What users say about NiceJob's value for money

I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.
The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
Trustpilot logo

Customer review management platform for online businesses

Features

Total

Trustpilot logo
Retently logo

38

47

83

features in common

38

features in common

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Ratings/Reviews

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$259/month

Value for money

Trustpilot logo
4.2

0.5

Retently logo
4.7

What users say about Trustpilot's value for money

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

Features

Total

Medallia Experience Cloud logo
Retently logo

41

60

83

features in common

41

features in common

Medallia Experience Cloud logo

Medallia Experience Cloud user ratings

Functionality

4.4
(32)

Top features

  • Reporting/Analytics

    5.0

  • Feedback Management

    5.0

  • Surveys & Feedback

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$5

Value for money

Medallia Experience Cloud logo
4.3

0.4

Retently logo
4.7

What users say about Medallia Experience Cloud's value for money

Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments.
The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.
Listen360 logo

Customer engagement software for feedback & online reviews

Features

Total

Listen360 logo
Retently logo

57

70

83

features in common

57

features in common

Listen360 logo

Listen360 user ratings

Functionality

4.7
(51)

Top features

  • Text Fields

    5.0

  • Text Analysis

    5.0

  • Review Monitoring

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$99

Value for money

Listen360 logo
4.7
Retently logo
4.7

What users say about Listen360's value for money

Ease of use and setup are big pluses for me. The great reports and API access for analysis of customer insights and NPS scores are awesome.
This service is very valuable to our business. It gives us a chance to celebrate the WINS with our Team, and an opportunity to grow from areas that we can be doing better in the eyes of our members.
InputKit logo

InputKit, the best tool for an incredible experience.

Features

Total

InputKit logo
Retently logo

75

130

83

features in common

75

features in common

InputKit logo

InputKit user ratings

Functionality

4.8
(32)

Top features

  • Customer Experience Management

    5.0

  • Customizable Forms

    5.0

  • Complaint Monitoring

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$1,650/year

Value for money

InputKit logo
4.8

0.1

Retently logo
4.7

What users say about InputKit's value for money

Everything is very customisable and easy to use. Support is amazing, receptive and proactive.
InputKit is an impressive piece of software that allows all types of businesses to get valuable, actionable feedback from their customers and increase their positive reviews online.
Alterna CX logo

Experience Management Platform

Features

Total

Alterna CX logo
Retently logo

20

29

83

features in common

20

features in common

Alterna CX logo

Alterna CX user ratings

Functionality

4.4
(5)

Top features

  • Text Analysis

    5.0

  • Sentiment Analysis

    5.0

  • Dashboard

    4.5

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Delighted logo

Easiest to use customer and employee experience platform.

Features

Total

Delighted logo
Retently logo

65

89

83

features in common

65

features in common

Delighted logo

Delighted user ratings

Functionality

4.7
(47)

Top features

  • Reporting/Analytics

    5.0

  • Customer Experience Management

    5.0

  • Data Import/Export

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$134/month

Value for money

Delighted logo
4.7
Retently logo
4.7

What users say about Delighted's value for money

The team there was fantastic. We were a small company but they treated us like we were huge.
Great source of testimonials and social proof. So glad Delighted was recommended to me, I've already recommended it to many of my clients, peers and colleagues.
Screeb logo

We help companies to (re)connect with their customers to enh

Features

Total

Screeb logo
Retently logo

41

48

83

features in common

41

features in common

Screeb logo

Screeb user ratings

Functionality

4.4
(39)

Top features

  • Real-Time Analytics

    5.0

  • Text Analysis

    5.0

  • Search/Filter

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Upzelo logo

Transform one-time buyers into lifelong customers.

visit website

Features

Total

Upzelo logo
Retently logo

59

121

83

features in common

59

features in common

Upzelo logo

Upzelo user ratings

Functionality

4.7
(3)

Top features

  • Subscription Plan Management

    5.0

  • Recurring/Subscription Billing

    5.0

  • Real-Time Data

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Refiner logo

User feedback & customer survey software for SaaS companies

Features

Total

Refiner logo
Retently logo

47

59

83

features in common

47

features in common

Refiner logo

Refiner user ratings

Functionality

4.4
(5)

Top features

  • Third-Party Integrations

    5.0

  • NPS Survey Structure

    5.0

  • Segmentation

    4.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

WeHelp logo

Customer experience management software

Features

Total

WeHelp logo
Retently logo

28

29

83

features in common

28

features in common

WeHelp logo

WeHelp user ratings

Functionality

5.0
(6)

Top features

  • Surveys & Feedback

    5.0

  • Reporting/Analytics

    5.0

  • Customizable Forms

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Startquestion logo

Online survey creator and feedback collection

Features

Total

Startquestion logo
Retently logo

62

107

83

features in common

62

features in common

Startquestion logo

Startquestion user ratings

Functionality

4.6
(174)

Top features

  • NPS Survey Structure

    5.0

  • Multi-Channel Distribution

    5.0

  • Surveys & Feedback

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$66/month

Value for money

Startquestion logo
4.7
Retently logo
4.7

What users say about Startquestion's value for money

Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
Netigate logo

Customer and employee feedback management software

Features

Total

Netigate logo
Retently logo

59

89

83

features in common

59

features in common

Netigate logo

Netigate user ratings

Functionality

4.3
(25)

Top features

  • Customer Experience Management

    5.0

  • Surveys & Feedback

    5.0

  • NPS Survey Structure

    4.7

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Value for money

Netigate logo
4.3

0.4

Retently logo
4.7

What users say about Netigate's value for money

Both internal and external. It's easy to use, and we get good help from Netigate when needed.
Ease of access to employee insight - very happy about it.
ReviewInc logo

Reputation management and customer experience software unite

visit website

Features

Total

ReviewInc logo
Retently logo

67

100

83

features in common

67

features in common

ReviewInc logo

ReviewInc user ratings

Functionality

4.8
(28)

Top features

  • Template Management

    5.0

  • Surveys & Feedback

    5.0

  • Reporting/Analytics

    5.0

Retently logo

Retently user ratings

Functionality

4.7
(30)

Top features

  • Third-Party Integrations

    5.0

  • Text Analysis

    5.0

  • Segmentation

    5.0

Pricing

Value for money

ReviewInc logo
4.7
Retently logo
4.7

What users say about ReviewInc's value for money

Our client's have been thrilled with the product and the ease of use, and in just a couple of months, they have been witnessing the positive reviews come pouring in.
It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.