GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Retently
Net Promoter Score & customer feedback collection
Total
74
142
83
features in common
74
features in common
XM for Customer Experience user ratings
Top features
Dashboard
Customizable Questions
Customizable Fields
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$1,500/year
Value for money
What users say about XM for Customer Experience's value for money
Categories in common
Total
49
66
83
features in common
49
features in common
Lumoa user ratings
Top features
Trend Analysis
Real-Time Analytics
Performance Metrics
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
€629/month
Value for money
What users say about Lumoa's value for money
Categories in common
Total
32
50
83
features in common
32
features in common
Umanest user ratings
Top features
Surveys & Feedback
Performance Review Management
Customer Experience Management
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Total
60
90
83
features in common
60
features in common
SurveyMonkey user ratings
Top features
SMS Messaging
Interactive Content
Data Capture and Transfer
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$25/month
Value for money
What users say about SurveyMonkey's value for money
Categories in common
Total
50
79
83
features in common
50
features in common
Zonka Feedback user ratings
Top features
NPS Survey Structure
Multi-Channel Data Collection
Question Branching
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$29/month
Value for money
What users say about Zonka Feedback's value for money
Categories in common
Total
8
8
83
features in common
8
features in common
XEBO.ai user ratings
Top features
Multi-Channel Data Collection
Reporting/Analytics
Survey/Poll Management
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
₹25/year
Value for money
What users say about XEBO.ai's value for money
Categories in common
Total
52
115
83
features in common
52
features in common
NiceJob user ratings
Top features
Review Monitoring
Social Sharing
Review Badge Management
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$75/month
Value for money
What users say about NiceJob's value for money
Total
38
47
83
features in common
38
features in common
Trustpilot user ratings
Top features
Social Promotion
Reminders
Ratings/Reviews
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$259/month
Value for money
What users say about Trustpilot's value for money
Categories in common
Total
41
60
83
features in common
41
features in common
Medallia Experience Cloud user ratings
Top features
Reporting/Analytics
Feedback Management
Surveys & Feedback
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$5
Value for money
What users say about Medallia Experience Cloud's value for money
Categories in common
Total
57
70
83
features in common
57
features in common
Listen360 user ratings
Top features
Text Fields
Text Analysis
Review Monitoring
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$99
Value for money
What users say about Listen360's value for money
Categories in common
Total
75
130
83
features in common
75
features in common
InputKit user ratings
Top features
Customer Experience Management
Customizable Forms
Complaint Monitoring
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$1,650/year
Value for money
What users say about InputKit's value for money
Categories in common
Total
65
89
83
features in common
65
features in common
Delighted user ratings
Top features
Reporting/Analytics
Customer Experience Management
Data Import/Export
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$134/month
Value for money
What users say about Delighted's value for money
Categories in common
Total
41
48
83
features in common
41
features in common
Screeb user ratings
Top features
Real-Time Analytics
Text Analysis
Search/Filter
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Categories in common
Total
59
121
83
features in common
59
features in common
Upzelo user ratings
Top features
Subscription Plan Management
Recurring/Subscription Billing
Real-Time Data
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Categories in common
Total
47
59
83
features in common
47
features in common
Refiner user ratings
Top features
Third-Party Integrations
NPS Survey Structure
Segmentation
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Categories in common
Total
28
29
83
features in common
28
features in common
WeHelp user ratings
Top features
Surveys & Feedback
Reporting/Analytics
Customizable Forms
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Categories in common
Total
62
107
83
features in common
62
features in common
Startquestion user ratings
Top features
NPS Survey Structure
Multi-Channel Distribution
Surveys & Feedback
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Starting from
$66/month
Value for money
What users say about Startquestion's value for money
Categories in common
Total
59
89
83
features in common
59
features in common
Netigate user ratings
Top features
Customer Experience Management
Surveys & Feedback
NPS Survey Structure
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Value for money
What users say about Netigate's value for money
Categories in common
Total
67
100
83
features in common
67
features in common
ReviewInc user ratings
Top features
Template Management
Surveys & Feedback
Reporting/Analytics
Retently user ratings
Top features
Third-Party Integrations
Text Analysis
Segmentation
Pricing
Value for money
What users say about ReviewInc's value for money
Categories in common