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Retently
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score & customer feedback collection
Table of Contents
Retently - 2026 Pricing, Features, Reviews & Alternatives
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Retently overview
What is Retently?
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action. The cloud-based Retently platform aims to help business track their Net Promoter Score, collect valuable customer feedback and improve customer loyalty by turning detractors into promoters.
The fully customizable Retently Net Promoter Survey platform allows businesses to collect customer feedback, create workflows, and boost customer satisfaction by sending customers a single question satisfaction survey. Customers can then give the business a score based on how likely they are to recommend the company to a friend, and provide additional feedback, and a total Net Promoter Score will be calculated based on the survey responses. Surveys can be distributed via email, or triggered within the business app or website, and multiple channels can be utilized for increased response rates. Retently also facilitates the triggering of surveys based on specific, predefined actions such as a visitor leaving the web page or the finalization of a sale.
Customers can be split into segments in order to target surveys at specific user groups and gain insight into different demographic results. Surveys can be customized both visually and in terms of content, with the ability to add company branding and colors, and personalize the question and text content depending on the target audience. Retently integrates with a large range of third party applications including CRM, email, and marketing platforms in order to create custom workflows, sync contacts, manage feedback, and more.
Key benefits of using Retently
Starting price
per month
Alternatives
with better value for money
Retently’s user interface
Retently reviews
Overall rating
4.9
/5
30
Positive reviews
97
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.38/10
5
4
3
2
1
27
2
1
0
0
Abbe W.
Executive Assistant
Kellie A.
Founder and Chief Connector
Mark D.
Marketing and Community Coordinator
Justin M.
Product Manager
Daniel H.
Managing member
Justin M.
Product Manager
Who uses Retently?
Based on 30 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Retently's key features
Most critical features, based on insights from Retently users:
All Retently features
Features rating:
Retently alternatives
Retently
Starting from
50
Per month
Zoho Survey
Starting from
35
Per month
ReviewInc
Starting from
No pricing info
Birdeye
Starting from
No pricing info
Retently pricing
Pricing plans
Pricing details:
User opinions about Retently price and value
Value for money rating:
To see what individual users think of Retently's price and value, check out the review snippets below.
Abbe W.
Executive Assistant
Kellie A.
Founder and Chief Connector
Retently integrations (168)
Top integrations
Retently support options
Typical customers
Platforms supported
Support options
Training options
Retently FAQs
Retently has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Retently?
Retently has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Retently support?
Retently supports the following languages:
English
Q. Does Retently offer an API?
Yes, Retently has an API available for use.
Q. What other apps does Retently integrate with?
Retently integrates with the following applications:
Vtiger CRM, Files.com, BombBomb, Teachable, Kit, Freshservice, HubSpot Marketing Hub, Kommo, Constant Contact, Groove, Google Forms, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, YouCanBook.me, Redmine, Dropbox Business, WHMCS, Ortto, Zoho CRM, Insightly, Jira, Campaign Monitor by Marigold, Paymo, airSlate SignNow, IBM Targetprocess, ActiveCampaign, Datadog, Breezy, Formstack Forms, eSputnik, Automaid, Onfleet, Calendly, Epos Now, Kantata, ABC Trainerize, Jitbit Helpdesk, Zapier, Zoho Connect, Mattermost, Recurly, Google Docs, Gmail, ChildWatch, Knack, Nintex Process Platform, Expensify, Salesforce.org Nonprofit Cloud, Unbounce, Airtable, Streak, ClickFunnels, Trello, Box, Pipedrive, FreshBooks, Teamwork Desk, Freshsales, Pipefy, Agile CRM, Microsoft Viva Engage, SafetyCulture, Geckoboard, Chatfuel, Databox, Acuity Scheduling, Kanban Tool, SAP SuccessFactors Work Zone, Drift, WordPress, Dropbox Sign, Freshdesk, Brevo, Contactually, Gravity Forms, BenchmarkONE, Help Scout, Stripe, Hiveage, Jotform, SolarWinds Service Desk, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, ShipStation, SendPulse, SugarCRM, Close, SendGrid, Livestorm, Slack, Toodledo, Microsoft 365, Getsitecontrol, Redbooth, GoTo Meeting, Typeform, Zoho Mail, Nimble, Proposify, Drip, Basecamp, GetResponse, ConnectWise PSA, Invoice Ninja, LiveChat, Kajabi, Ecwid, Act-On, OnePageCRM, Limo Anywhere, Eventbrite, Zoho Creator, Meta for Business, ClickTime, Clio, Skilljar Customer Education, Mailgun, Birdeye, Plecto, Bird, Workable, Keap, Outgrow, Chargebee, Hive, Google Calendar, RescueTime, Accelo, Copper, Direct Mail, vcita, Mailchimp, Twilio, Autotask PSA, Instagram, Aha!, Mailjet, Zoho Analytics, Kayako, Marketo Engage, Asana, Podio, FreeAgent, TalentLMS, AdRoll, Xero, HubSpot Sales Hub, New Relic, AWeber, Smartsheet, HubSpot CRM, Thinkific, Totango, Qwilr, Intercom, BigCommerce, Vision6, Shopify, ProdPad, Zendesk Suite, Microsoft Excel
Q. What level of support does Retently offer?
Retently offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat