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ROLLER vs Planning Pod Comparison (2026)

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ROLLER logo

ROLLER

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Planning Pod

Overview

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues to help businesses deliver improved guest experiences.

Learn how event professionals save 62+ hours/month & streamline their events with our online event management software - call 877-266-3885. Perfect for solo planners, event planning firms, corporate planners, businesses, non-profits & schools. 20+ tools in one convenient platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

74

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

148

5

4

3

2

1

73

49

12

10

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

4.3

38

5

4

3

2

1

21

12

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“It centralizes waivers, ticketing, memberships, party bookings, and POS into a single system, which helps streamline front desk operations.”
SM

Shweta M.

Events Coordinator

“The platform is strong for managing party and group bookings, tracking payments, and coordinating waivers, which helps keep event operations organized.”
SM

Shweta M.

Events Coordinator

“However, during high-volume event days, some processes such as editing bookings, handling last-minute changes, and processing refunds can feel slow or overly complex. While ROLLER is a powerful system, certain workflows and reporting tools could be more intuitive and flexible to better support fast-paced event management.”
SM

Shweta M.

Events Coordinator

Pros

“Creating website forms is easy and workflow is fairly intuitive. ”
CF

Chris F.

Restaurant Systems Engineer

“Integration with calendars. ”
JN

John N.

General Manager

Cons

“Certain tasks such as modifying bookings, processing refunds, or switching between POS and booking screens require multiple steps and can be time-consuming during busy periods.”
SM

Shweta M.

Events Coordinator

“Some problems with customers adopting the platform for features like updating payment method and canceling subscriptions, very limited reporting compared to competitor platforms, never really understood the point of the dashboard.”
JJ

Jacob J.

Remote Manager

“Navigation, the fact you aren't able to put in card numbers for purchases, the fact when you reschedule if it's not the same exact price it doesn't still change and automatically send a payment link for purchase”
AF

Aleaha F.

Call center manager

Cons

“The customer service reps seem to not know the platform very well, or will answer questions and tell you that you can or can not do something but forget to tell you what steps to take to do it, lastly the chat customer service reps will not provide any help to get you through the modules and tell you that you need to watch the videos and take the test or that you should email with any questions that you have.”
JY

Jennifer Y.

Owner

“There are sooo many glitches that I couldn't actually get much work done because of the huge learning curve.”
JY

Jennifer Y.

Owner

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features143
  • API
  • Access Control
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Automated Scheduling
  • Badge Management
  • Banquet Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Communication Management
  • Compliance Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Facility Management
  • Financial Analysis
  • Financial Management
  • Food & Beverage Management
  • For Catering Businesses
  • For Virtual Events
  • Forms Management
  • Gamification
  • Gift Card Management
  • Guest List Management
  • Historical Reporting
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kiosk Ticketing
  • Kitchen/Menu Management
  • Lead Capture
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Mobile Access
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Facility
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Registration
  • Online Signing
  • Online Ticketing
  • Onsite Ticketing
  • Order Management
  • Order Tracking
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Links
  • Payment Processing
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Print-at-Home
  • Promotions Management
  • Proposal Generation
  • QR Codes
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe Management
  • Recurring Orders
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Room Block Management
  • Room Booking
  • SMS Messaging
  • Sales Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Searchable Database
  • Season Tickets
  • Seating Map
  • Secure Data Storage
  • Security Gate Access Control
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Venue Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Waiver Kiosk
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management
  • Total features104
  • API
  • Access Control
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Automated Scheduling
  • Badge Management
  • Banquet Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Communication Management
  • Compliance Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Facility Management
  • Financial Analysis
  • Financial Management
  • Food & Beverage Management
  • For Catering Businesses
  • For Virtual Events
  • Forms Management
  • Gamification
  • Gift Card Management
  • Guest List Management
  • Historical Reporting
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kiosk Ticketing
  • Kitchen/Menu Management
  • Lead Capture
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Mobile Access
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Facility
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Registration
  • Online Signing
  • Online Ticketing
  • Onsite Ticketing
  • Order Management
  • Order Tracking
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Links
  • Payment Processing
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Print-at-Home
  • Promotions Management
  • Proposal Generation
  • QR Codes
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe Management
  • Recurring Orders
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Room Block Management
  • Room Booking
  • SMS Messaging
  • Sales Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Searchable Database
  • Season Tickets
  • Seating Map
  • Secure Data Storage
  • Security Gate Access Control
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Venue Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Waiver Kiosk
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations11
  • Brevo
  • Campaign Monitor by Marigold
  • Constant Contact
  • Dropbox
  • Google Docs
  • InMoment
  • Klaviyo
  • Microsoft Power BI
  • NetSuite
  • Ontraport
  • QuickBooks Online Advanced
  • Sailthru
  • Salesforce Sales Cloud
  • Slack
  • Tanda
  • VerticalResponse
  • Workforce.com
  • Xero
  • Zapier
  • Total integrations9
  • Brevo
  • Campaign Monitor by Marigold
  • Constant Contact
  • Dropbox
  • Google Docs
  • InMoment
  • Klaviyo
  • Microsoft Power BI
  • NetSuite
  • Ontraport
  • QuickBooks Online Advanced
  • Sailthru
  • Salesforce Sales Cloud
  • Slack
  • Tanda
  • VerticalResponse
  • Workforce.com
  • Xero
  • Zapier