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ROLLER

Payment processing, venue and ticketing management platform

Table of Contents

ROLLER - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: April 2026

ROLLER overview

What is ROLLER?

ROLLER is a venue management software system designed for attraction businesses such as trampoline parks, water parks, and entertainment centers. It includes an online ticketing system, point-of-sale capabilities, membership management, and tools for selling add-ons such as parties, gift cards, and mobile food and beverages. The software includes features to enhance the guest experience, such as waivers, access control, and collecting guest feedback.

ROLLER includes centralized payments, detailed reporting and analytics, staff permission controls, and capacity management. The platform supports multi-venue businesses to manage operations across locations.

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Payment Processing

Event and Session Management

Booking Management

Ease of Use

Customer Support

Pricing

ROLLER’s user interface

Ease of use rating:

4.2

(146)

ROLLER review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(14)

3-4(60)

5(72)

What do users say about ROLLER?

Users say ROLLER is user-friendly, visually appealing, and easy for staff to learn, with intuitive navigation and efficient booking management that streamlines operations. They appreciate its flexibility, frequent feature updates, and the ability to handle payments, bookings, and reporting in one platform, which reduces administrative workload and improves guest experience.

Reviewers indicate that customer support is generally responsive and helpful, though some experience slow response times or inconsistent assistance. They find reporting and customization options limited, and note occasional payment processing issues and complex workflows during busy periods. Some wish for more advanced features and better mobile accessibility.

Select to learn more

Who uses ROLLER?

Based on 146 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Entertainment

Leisure, Travel & Tourism

Recreational Facilities and Services

Museums and Institutions

Others

Use cases

Payment Processing

Venue Management

Point of Sale

Business Management

Ticketing

ROLLER's key features

Most critical features, based on insights from ROLLER users:

Reservations management

4.5

(11)

Credit card processing

4.3

(16)

Sales management

5.0

(1)

Event management

3.7

(10)

Attendee management

4.1

(14)

Billing & invoicing

4.3

(6)

All ROLLER features

Features rating:

4.1

(146)

Access control

(0)

Access controls/permissions

4.2

(16)

Accounting integration

3.0

(3)

Activity dashboard

3.6

(20)

Activity tracking

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

API

(0)

Attendance management

3.3

(6)

Attendee management

4.1

(14)

Barcode/Ticket scanning

4.4

(11)

Billing & invoicing

4.3

(6)

Booking management

4.4

(14)

Calendar management

4.2

(25)

Campaign management

(0)

Compliance management

(0)

Conferences/Conventions

(0)

Contact management

4.5

(22)

Credit card processing

4.3

(16)

CRM

4.0

(1)

Customer accounts

3.4

(9)

Customer database

4.1

(11)

Customer data management

(0)

Customer history

(0)

Customer management

3.0

(1)

Customizable branding

4.2

(17)

Customizable fields

3.6

(12)

Customizable forms

5.0

(1)

Customizable reports

(0)

Customizable templates

5.0

(1)

Data import/export

2.7

(3)

Data security

4.7

(10)

Debit/Credit card processing

3.0

(2)

Digital signature

5.0

(2)

Discount management

1.0

(1)

Document management

4.0

(3)

Document storage

4.7

(7)

Drag & drop

(0)

Dues management

(0)

eCommerce management

1.0

(1)

Electronic payments

4.4

(43)

Electronic signature

3.5

(2)

Email management

4.4

(7)

Email marketing

4.8

(4)

Email templates

4.0

(1)

Employee management

3.0

(1)

Event calendar

(0)

Event management

3.7

(10)

Event scheduling

4.4

(28)

Event ticketing

4.2

(10)

Financial analysis

(0)

Financial management

(0)

Food & beverage management

(0)

Forms management

(0)

Gamification

(0)

Gift card management

3.5

(4)

In-Person payments

(0)

Interaction tracking

4.4

(5)

Inventory management

3.0

(3)

Inventory tracking

2.7

(3)

Kiosk ticketing

(0)

Loyalty program

(0)

Marketing automation

4.4

(7)

Member communication

(0)

Member database

4.0

(2)

Membership management

(0)

Membership renewals

(0)

Membership signup

(0)

Member types

(0)

Mobile access

3.6

(14)

Mobile payments

4.4

(5)

Mobile signature capture

(0)

Mobile ticketing

(0)

Multi-Currency

(0)

Multi-Facility

(0)

Multi-Language

(0)

Multi-Location

2.5

(2)

Multiple payment options

(0)

Offline access

(0)

Online payments

4.2

(11)

Online signing

4.4

(5)

Online ticketing

(0)

Onsite ticketing

(0)

Payment fraud prevention

4.3

(6)

Payment links

(0)

Payment processing

4.3

(38)

PCI compliance

(0)

Point of sale (pos)

4.0

(1)

Point of sale (pos) integration

2.0

(1)

Print-at-Home

(0)

Promotions management

(0)

QR codes

(0)

Real-Time data

3.8

(12)

Real-Time reporting

(0)

Real-Time updates

(0)

Receipt management

(0)

Recurring/Subscription billing

4.0

(1)

Registration management

4.3

(15)

Reminders

(0)

Reporting/Analytics

4.1

(22)

Reporting & statistics

3.8

(20)

Reservations management

4.5

(11)

Resource management

3.0

(1)

Restaurant pos

(0)

Retail pos

(0)

Returns management

(0)

Role-Based permissions

(0)

Room block management

(0)

Sales management

5.0

(1)

Sales reports

3.5

(20)

Sales trend analysis

(0)

Scheduling

(0)

Searchable database

(0)

Search/Filter

(0)

Season tickets

(0)

Secure data storage

4.7

(6)

Security gate access control

(0)

Segmentation

4.4

(5)

SMS messaging

(0)

Social promotion

(0)

Staff management

(0)

Status tracking

(0)

Stock management

(0)

Support ticket management

(0)

Survey/Poll management

(0)

Surveys & feedback

(0)

Third-Party integrations

3.2

(5)

Ticket brokering

(0)

Ticketing

5.0

(1)

Ticket reservations

4.7

(12)

Transaction history

(0)

Transaction monitoring

(0)

User management

4.0

(1)

Venue management

(0)

Volunteer management

(0)

Waiver kiosk

(0)

Website management

2.0

(1)

Weddings/Parties

(0)

Workflow management

3.9

(12)

ROLLER alternatives

ROLLER

4.2

(146)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.0

Customer Support

4.2

HoneyBook

4.7

(683)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.7

Stripe

4.6

(3.3K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.4

Customer Support

4.2

PayPal

4.6

(26.4K)

learn more

Starting from

0.09

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.3

ROLLER pricing

Value for money rating:

4.0

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Enterprise

No pricing info

Features included:

Unlimited POS/SSK licences
Dedicated Customer Success Manager

Premium

No pricing info

Features included:

10 POS/SSK licenses
Mobile F&B ordering
Membership agreements
Custom checkout domain

Pro

No pricing info

Features included:

6 POS/SSK licences
Online accounts
Guest flags & bans
Multiple checkouts
Custom permissions & security
Wristband management

Lite

No pricing info

Features included:

2 POS/SSK licences
Online checkout
Point of Sale
Party packages
Memberships
Integrated payments
Cashless card integration
Analytics
iQ

User opinions about ROLLER price and value

Value for money rating:

4.0

(146)

To see what individual users think of ROLLER's price and value, check out the review snippets below.

“It centralizes waivers, ticketing, memberships, party bookings, and POS into a single system, which helps streamline front desk operations.”

Shweta M.

Events Coordinator

“The platform is strong for managing party and group bookings, tracking payments, and coordinating waivers, which helps keep event operations organized.”

Shweta M.

Events Coordinator

ROLLER integrations (12)

Integrations rated by users

We looked at 146 user reviews to identify which products are mentioned as ROLLER integrations and how users feel about them.

Campaign Monitor by Marigold

Integration rating: 4.5 (3)

Microsoft Power BI

Integration rating: 4.7 (3)

“Easy with the API and the old BI connector”

Sahel H.

Spécialiste en analyse de données et IA

Xero

Integration rating: 5.0 (2)

Workforce.com

Integration rating: 4.0 (1)

Other top integrations

ROLLER customer support

What do users say about ROLLER customer support?

Customer support rating:

4.2

We analyzed verified user reviews to identify positive and negative aspects of ROLLER customer support.

A large number of users highlight the support team's responsiveness, helpfulness, and willingness to resolve issues quickly.

A significant portion of users appreciate the knowledgeable staff, multiple support channels, and the availability of setup and onboarding assistance.

A minority of users report slow response times, lack of live chat, and difficulty getting effective help for complex or urgent issues.

Support options

Faqs/forum

Knowledge base

Chat

Email/help desk

Phone support

24/7 (live rep)

Training options

Documentation

In person

Webinars

Live online

Videos

To see what individual users say about ROLLER's customer support, check out the review snippets below.

“I’m giving ROLLER 1 star, and it’s not because the core product is useless – it’s because the overall experience has gone sharply downhill. When we first started with ROLLER, it actually felt like a great product with solid support.”