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ROLLER

Technology that helps venues deliver amazing experiences

Last updated: July 2024

ROLLER - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is ROLLER?

ROLLER is a leading all-in-one, cloud-based software solution for attractions, entertainment and leisure venues. Our mission is to help venues manage their operations and improve the guest experience while growing their business. Comprised of Ticketing, Point-of-Sale, CRM, Waivers, Gift Cards, Email, Entry Management, Checkouts and more, ROLLER offers venues a whole-of-business solution to help them grow.

ROLLER is headquartered in Melbourne, Australia and has regional offices in London, UK and Los Angeles, CA. We partner with many of the most dynamic brands across multiple industry verticals including trampoline parks, amusement parks, water parks and cultural attractions.

Benefits of using ROLLER

ROLLER’s integrated point of sale (POS) system allows users to manage on-site sales, including retail, merchandise, and food & beverage from a single inventory source, with support for cashless and gift card transactions.

A range of ticketing options are available, with users able to offer single-use tickets, single or multi-location season passes, packages, group or family offers, memberships, and more.

The gift card app allows customers to purchase physical and digital gift cards in local currencies through a custom-branded web page, with users able to offer unlimited pricing options.

Digital waivers can be signed during or after checkout, remote or on-site, through any computer, tablet, or smartphone.

Starting from

395

Per month

Alternatives with better value for money

ROLLER's key features

Most critical features, based on insights from ROLLER users:

Electronic Payments

4.5

(24)

Payment Processing

4.4

(25)

Event Ticketing

4.4

(7)

Booking Management

4.2

(4)

Attendee Management

4.4

(8)

Ticket Reservations

4.6

(8)

Features

4.2

Ease of use

4.4

All ROLLER features

Drag & Drop

(0)

Email Marketing

4.8

(4)

Email Templates

4.0

(1)

Customizable Templates

5.0

(1)

Interaction Tracking

4.4

(5)

Customizable Branding

4.0

(1)

Online Signing

4.0

(2)

Customer Database

4.1

(11)

Customer Accounts

2.5

(4)

Real-Time Data

4.0

(6)

Real-Time Reporting

(0)

Recurring/Subscription Billing

4.0

(1)

User Management

4.0

(1)

Activity Dashboard

4.0

(1)

Segmentation

4.4

(5)

Secure Data Storage

4.0

(1)

Sales Reports

3.0

(8)

Sales Management

5.0

(1)

Reservations Management

4.8

(4)

Reporting & Statistics

4.0

(2)

Event Scheduling

4.5

(18)

Reporting/Analytics

4.3

(9)

Credit Card Processing

4.2

(10)

Billing & Invoicing

4.6

(5)

Mobile Access

3.5

(11)

Data Security

4.8

(4)

Calendar Management

4.2

(6)

Workflow Management

4.2

(8)

Contact Management

4.8

(13)

Payment Fraud Prevention

4.7

(3)

Online Payments

5.0

(4)

Event Management

4.0

(4)

Email Management

4.4

(7)

Access Controls/Permissions

4.2

(5)

Document Storage

4.7

(7)

Accounting Integration

3.0

(3)

Third-Party Integrations

3.0

(1)

Member Database

4.0

(2)

Marketing Automation

4.4

(7)

Inventory Tracking

3.0

(1)

Document Management

4.0

(2)

Registration Management

4.3

(11)

Customizable Fields

4.0

(4)

Inventory Management

3.0

(3)

Weddings/Parties

(0)

Season Tickets

(0)

Searchable Database

(0)

Search/Filter

(0)

Sales Trend Analysis

(0)

Alerts/Notifications

(0)

API

(0)

Room Block Management

(0)

Role-Based Permissions

(0)

Returns Management

(0)

Retail POS

(0)

Restaurant POS

(0)

Resource Management

3.0

(1)

Attendance Management

1.0

(1)

Barcode/Ticket Scanning

3.3

(3)

Campaign Management

(0)

Reminders

(0)

Compliance Management

(0)

Receipt Management

(0)

Mobile Payments

5.0

(1)

Website Management

2.0

(1)

Waiver Kiosk

(0)

Volunteer Management

(0)

Dues Management

(0)

Transaction Monitoring

(0)

Transaction History

(0)

Ticketing

(0)

Ticket Brokering

(0)

eCommerce Management

1.0

(1)

Surveys & Feedback

(0)

Survey/Poll Management

(0)

Support Ticket Management

(0)

Stock Management

(0)

Status Tracking

(0)

Staff Management

(0)

Social Promotion

(0)

SMS Messaging

(0)

Activity Tracking

(0)

Security Gate Access Control

(0)

Alerts/Escalation

(0)

Membership Renewals

(0)

Member Types

(0)

Electronic Signature

3.0

(1)

Discount Management

1.0

(1)

Loyalty Program

(0)

Kiosk Ticketing

(0)

Digital Signature

(0)

Customizable Forms

5.0

(1)

In-Person Payments

(0)

Gift Card Management

2.5

(2)

Gamification

(0)

Forms Management

(0)

Food & Beverage Management

(0)

Financial Management

(0)

Financial Analysis

(0)

Customizable Reports

(0)

Data Import/Export

1.0

(1)

Event Calendar

(0)

Employee Management

3.0

(1)

Debit/Credit Card Processing

5.0

(1)

Real-Time Updates

(0)

Conferences/Conventions

(0)

CRM

4.0

(1)

QR Codes

(0)

Promotions Management

(0)

Print-at-Home

(0)

Point of Sale (POS)

4.0

(1)

PCI Compliance

(0)

Customer Data Management

(0)

Onsite Ticketing

(0)

Online Ticketing

(0)

Customer History

(0)

Customer Management

3.0

(1)

Offline Access

(0)

Multiple Payment Options

(0)

Multi-Location

2.5

(2)

Multi-Language

(0)

Multi-Facility

(0)

Multi-Currency

(0)

Mobile Ticketing

(0)

Mobile Signature Capture

(0)

ROLLER alternatives

ROLLER

4.4

(96)

Starting from

395

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.3

Customer Support

4.3

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.1

Value for Money

3.8

Customer Support

3.8

Tripleseat

4.7

(521)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.7

vcita

4.5

(272)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

ROLLER pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

4.3

Starting from

395

Per month

ROLLER support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Knowledge Base

Chat

Email/Help Desk

Phone Support

24/7 (Live rep)

Training options

Documentation

In Person

Webinars

Live Online

Videos

ROLLER reviews

Overall rating

4.4

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.31/10

Rating distribution

Pros

I love roller as I can add our own graphics and text to advertise our products. I love the ease of sending passes.

Garry K.

Marketing & Content

We are still learning and getting comfortable with things through Roller so it's nice to have someone who is willing to help you whenever you need it.

Caitlin K.

General Manager

Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Myles S.

General Manager

Cons

Some limitations to automated company pricing structures for international operators and local booking agents. Inability to sell directly in POS rather than having to enter in back end.

Leanne S.

CEO

We find reporting difficult. More education is required but this is difficult once the set up is complete.

Emma D.

Administration Manager

As humans change is hard no matter how complex or simple it can be.

Melanie C.

Franchise Partner

Read all reviews

ROLLER FAQs

Q. What type of pricing plans does ROLLER offer?

ROLLER has the following pricing plans:
Starting from: $395.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of ROLLER?

ROLLER has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does ROLLER support?

ROLLER supports the following languages:
English

Q. Does ROLLER offer an API?

Yes, ROLLER has an API available for use.

Q. What other apps does ROLLER integrate with?

ROLLER integrates with the following applications:
InMoment, Campaign Monitor by Marigold, Workforce.com, NetSuite, Brevo, Ontraport, Sailthru by Marigold, Tanda, Klaviyo, Microsoft Power BI, Xero

Q. What level of support does ROLLER offer?

ROLLER offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)