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ROLLER vs VenueSumo Comparison (2026)

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ROLLER

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VenueSumo

Overview

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues to help businesses deliver improved guest experiences.

Cloud-based venue management software that has all the features you’ll need to streamline online bookings, waivers, point of sale (POS), party bookings, payments, customer relationship management (CRM), memberships, advanced reporting into 1 easy to use system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

300

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

147

5

4

3

2

1

73

49

11

10

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

4.9

13

5

4

3

2

1

12

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“It centralizes waivers, ticketing, memberships, party bookings, and POS into a single system, which helps streamline front desk operations.”
SM

Shweta M.

Events Coordinator

“The platform is strong for managing party and group bookings, tracking payments, and coordinating waivers, which helps keep event operations organized.”
SM

Shweta M.

Events Coordinator

“However, during high-volume event days, some processes such as editing bookings, handling last-minute changes, and processing refunds can feel slow or overly complex. While ROLLER is a powerful system, certain workflows and reporting tools could be more intuitive and flexible to better support fast-paced event management.”
SM

Shweta M.

Events Coordinator

Pros

Not enoughreviews yet

Cons

“Certain tasks such as modifying bookings, processing refunds, or switching between POS and booking screens require multiple steps and can be time-consuming during busy periods.”
SM

Shweta M.

Events Coordinator

“Some problems with customers adopting the platform for features like updating payment method and canceling subscriptions, very limited reporting compared to competitor platforms, never really understood the point of the dashboard.”
JJ

Jacob J.

Remote Manager

“Navigation, the fact you aren't able to put in card numbers for purchases, the fact when you reschedule if it's not the same exact price it doesn't still change and automatically send a payment link for purchase”
AF

Aleaha F.

Call center manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features143
  • API
  • Access Control
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Age Verification
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Check-in/Check-out
  • Compliance Management
  • Conditional Logic
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Expiration Management
  • Facility Management
  • Facility Scheduling
  • Financial Analysis
  • Financial Management
  • Food & Beverage Management
  • For Museums
  • Forms Management
  • Gamification
  • Gift Card Management
  • Gift Shop POS
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kiosk Ticketing
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Member Communication
  • Member Database
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Merchandise Management
  • Mobile Access
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Facility
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Offline Access
  • Online Booking Tools
  • Online Payments
  • Online Signing
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Links
  • Payment Processing
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Print-at-Home
  • Product Catalog
  • Promotions Management
  • QR Codes
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Room Block Management
  • SMS Messaging
  • Sales Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Searchable Database
  • Season Tickets
  • Secure Data Storage
  • Security Gate Access Control
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Staff Management
  • Status Tracking
  • Stock Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Venue Management
  • Volunteer Management
  • Waiver Kiosk
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management
  • Total features100
  • API
  • Access Control
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Age Verification
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Check-in/Check-out
  • Compliance Management
  • Conditional Logic
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Expiration Management
  • Facility Management
  • Facility Scheduling
  • Financial Analysis
  • Financial Management
  • Food & Beverage Management
  • For Museums
  • Forms Management
  • Gamification
  • Gift Card Management
  • Gift Shop POS
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kiosk Ticketing
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Member Communication
  • Member Database
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Merchandise Management
  • Mobile Access
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Facility
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Offline Access
  • Online Booking Tools
  • Online Payments
  • Online Signing
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Links
  • Payment Processing
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Print-at-Home
  • Product Catalog
  • Promotions Management
  • QR Codes
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Room Block Management
  • SMS Messaging
  • Sales Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Searchable Database
  • Season Tickets
  • Secure Data Storage
  • Security Gate Access Control
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Staff Management
  • Status Tracking
  • Stock Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Venue Management
  • Volunteer Management
  • Waiver Kiosk
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations11
  • ActiveCampaign
  • Brevo
  • Campaign Monitor by Marigold
  • InMoment
  • Klaviyo
  • Microsoft Power BI
  • NetSuite
  • Newbook
  • Ontraport
  • PayPal
  • SMSGlobal
  • Sailthru
  • Stripe
  • Tanda
  • Workforce.com
  • Xero
  • Total integrations6
  • ActiveCampaign
  • Brevo
  • Campaign Monitor by Marigold
  • InMoment
  • Klaviyo
  • Microsoft Power BI
  • NetSuite
  • Newbook
  • Ontraport
  • PayPal
  • SMSGlobal
  • Sailthru
  • Stripe
  • Tanda
  • Workforce.com
  • Xero

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