Salesforce Starter vs monday CRM

Salesforce Sales Cloud

HubSpot CRM

Zoho CRM

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Benefits Coordination Manager

Administrative Assistant

Sometimes merging customers that were in the software twice mistakenly can be hard.

My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth.

Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

A/B Testing

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Appointment Management

Appointment Scheduling

Calendar Management

Calendar/Reminder System

Calendar Sync

Call Center Management

Call Logging

Campaign Analytics

Campaign Management

Campaign Scheduling

CAN-SPAM Compliance

Catalog Management

Chat/Messaging

Click Tracking

Client Management

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Contact Database

Contact Management

Customer Database

Customer Engagement

Customer Journey Mapping

Customer Management

Customer Segmentation

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Synchronization

Deal Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Content

Electronic Signature

Email Campaign Management

Email Management

Email Marketing

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

Field Sales Management

Forecasting

For Insurance Industry

For iPad Devices

For Mac Devices

For Real Estate

For Real Estate Agencies

For Small Businesses

For Startups

GDPR Compliance

Generative AI

Health Score

Interaction Tracking

Internal Chat Integration

Knowledge Base Management

Knowledge Management

Landing Pages/Web Forms

Lead Capture

Lead Generation

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

Lead Verification/Validation

List Management

Marketing Automation

Marketing Calendar

Mobile Access

Mobile Optimization

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Onboarding

Opportunity Management

Order Management

Performance Metrics

Personalization

Pipeline Management

Predictive Analytics

Preview Functionality

Property Management

Proposal Generation

Prospecting Tools

Salesforce Starter

iPad

iPhone

Android

Web-based

NetSuite

Bigin by Zoho CRM

Odoo 

Dynamics 365

HubSpot Sales Hub

Starter

Pro 

Language Instructor

Salesforce Starter steered my company towards a more professional approach to handling potential and current students.

Executive Assistant

I liked that it allowed you to enter thorough data about each person and family so that all of their stats are in one place.

Also, crossover or duplicates on accounts with other colleagues that don’t map to a family tree

Advisor

Helps organize leads, contacts, and deals in one place.

Website Owner

I love that it is priced to allow small businesses to easily access and use the software and that it's super user-friendly even for users who have zero CRM experience prior to using Salesforce Starter.

I used salesforce to track candidates and families for a non profit organization.

While the basic features are very affordable for most users certain add-ons can be costly and some of the more advanced features can be difficult for newer users to figure out.

Owner

I love the ability for Salesforce Starter to be customized and suggest actions that help our business be more efficient.

Helpful automation features for managing customers.

I like how easy it is to use, and really enjoy that Salesforce offers mobile and desktop dashboards for users.

I’ve been having a great time with salesforce, luckily I do not have to use many features for it to be successful but I have no qualms for what I am using

Payroll Administrator

I used Salesforce as a backup person for the accounting team.

VP product

a dedicated specialist to manage the platform.

It is a scalable CRM solution to help grow your business.

There is the inevitable initial learning curve to the whole ordeal.

Acct Resolution

What I liked least is the user limit and add on costs.

office manager

easy  and  friendly,  they have a training guide that  helps  to set up and understand  the  system.

Sortation assoiciate

complexity in usage when compared to other

I do not recall anything I did not like about Salesforce...

Revenue Operations Manager

Overall very good, there’s a reason it’s the top CRM in the world, but the backend is very difficult to manage, lots of nuances and takes a dedicated person to manage the platform

Web Manager

Salesforce Essentials provides integration options with other popular marketing tools and applications, facilitating a seamless flow of data.

Grant Manager

It would also be nice if I could record comments on the same page as I record a task but I have to save the task then reopen it and then I can write the comments detailing it.

Salesforce makes it easy for companies to maintain an ongoing relationship with customers, prospects, or partners and to collect and monitor their data.

Managing Director

Salesforce Essentials is a game-changer for businesses seeking a powerful yet easy-to-use CRM solution.

As a grant manager I use this to record all of my interactions with funders and potential funders and it has been the easiest to use product that I have used over my decade of experience.

Billing Administrator

I don't like that you cannot view the activities tab and see what notes were taken without having to expand each note.

Office Manager

I liked the ability to clearly see who was in charge of each customers sale and where they were in the sales process.

Account Manager

The pricing on this product is a bit higher than competitive products with the same functionality. If you're moving over from a different product,  some of the workflows can be a bit confusing.

Business Operations Analyst

All-in-one platform with CRM, sales and marketing automation, and customer service tools.

I do wish the task tracking was set up a little differently, or at least customizable if it isnt already and I'm just not aware of it.

Salesforce is great for storing prospects emails and phone numbers.

Program Manager

modules are easily arranged and ability to open additional windows for modules is helpful

The 'Import to salesloft' button disappeared at least once week which impacted my sales cycle.

This flexibility can be valuable for marketers who use multiple tools in their marketing stack.

Sr Manager

You get a ton of Salesforce features, Pro is better, but not everyone can justify the need for pro, or afford it.

Additional fees may apply for advanced features beyond the base subscription cost.

Affordability - pricing is somewhat competitive, but wish there were discounts when using multiple Saleforce products.

manager

salesforce software is very good to record the details and to check the activities as well

Reporting functionality may be limited for some users.

Configuration and customization can be complex.

Project Manager

Classic is great and very easy to get to info.

Principal Analyst

Lack of email marketing within the sales force of essentials plan

I like the contact database and the information stored.

The standard reporting features are less than optimal.

Freelancer

Just too expensive for doing lots of API calls for refreshing databases moreover when users double (CSM, account managers, AEs).

Salesforce Starter vs monday CRM Comparison (2026)

Salesforce Starter

monday CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives