Salesforce Sales Cloud vs Apptivo Comparison

Mention Salesforce and those who have used enterprise software over the past years would know what it is. The business model is based on a pay-as-you-use monthly subscription model which guarantees continuous revenue for Salesforce, which is ideal as continuous income is guaranteed. As for the product itself, Salesforce has become the "king" in CRM and lead generation, so much so that companies like SAP have had to revamp their own product and/or make acquisitions (Calledus, anyone?) to compete against this market leader. What I like about Salesforce is its user interface - currently second-to-none in my opinion, very easy to use and very intuitive.

There are many up and coming competitions in this space, each trying to nibble into the billion-dollar industry that Salesforce has garnered. Zoho, Apptivo and even SAP's recently announced cloud only C/4HANA aims to dethrone Salesforce from its current position as the CRM market leader. One gripe I have is the pricing of Salesforce - it is priced at a premium compared to Zoho and Apptivo, and it remains to be seen if SAP's C/4HANA can really compete.

Price, cost of implementation, ease of customisation, simplicity, comprehensive offering, rapid implementation, ideal for sme's.

Not as well developed as Salesforce.

The ease of setup, in comparison to Salesforce.

The user interface is not overly intuitive, its too intricate and overly complicated. It does not have a easy flow to it. It feels like trying to make a lot of pieces fit together instead of setting up steps that compliment each other.

Hello Adam, Thank you so much for taking the time to post this review! Our team is glad to hear that you find Apptivo fairly easy to set up. We will collect your feedback on our interface and notify our teams accordingly. Thank you so much! Team Apptivo

My development team was patient, willing, and easy to work with

Sometimes slow response by the sales department

The support is great. I can get to an active chat and they answer my questions instantly. The feature set covers most of what I need and the pricing is great. A great value when you compare it to Salesforce.

The features are not as extent as Salesforce but you can't beat the pricing for a small business.

Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. We exist because of great customers like yourself! Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you. Regards, Team Apptivo

1. Complex and easily configurable 2. Extensive list of items that can be customized 3. Straightforward and easy to understand

1. We haven't really tested everything yet- specially our sales team.

The software has all the features via their apps. What impressed me the most was onboarding with [SENSITIVE CONTENT HIDDEN] and his team.

The editing and saving of the fields. This slows down the sales reps.

Support is excellent!!! <- #1 reason to buy ! Price is good Lots of features

Not in Brazilian Portuguese. So I can't deploy. Not so intuitive

All the functionality that one needs in a management consulting business like ours. Good price. Outstanding customer service.

Like all, it needs time to configure properly.

Hello Bob, Thank you so much for taking the time to post this review! Our team is glad to hear that you find value in Apptivo. We exist because of customers like you! Again, thank you so much! Team Apptivo

Sales funnel and sales tools combined with the potential for invoices/shipping/etc also included. Differentiation between contacts and customers helps streamline project work.

No way of automatically updating contact details on contacts by changing details on customers, editing contacts/customers becomes quite laborious. Cant delete suppliers.

Ease of use. Good for tracking sales calls.

Not integrated with company email. Need to manually add a lot of data.

The ability to customize on the fly works well for us. Excellent customer support at a reasonable cost.

Being cloud-based sometimes the response time can be slow based on connectivity.

The easy way to manage the sales forecast.

Maybe automatic link to O365 without going to the administration microsft responsible.

Simple, cost effective and somewhat customizable. The interface is straightforward, and the app is pretty user friendly. A simple, clean alternative to salesforce.

Support is bad-- language barrier. Has many functions that I simply don't use. I am in commercial real estate and some of the sales cycle tools simply do not apply

Price and some useful built in reports for sales

Lots of features I need are missing from the system which causes me to do extra work

Customer support is very fast and responsive.

Does not have all of the reporting functionality we need.

It does exactly what I need for my start up business but also has shown the capability to expand as my business has grown.

Nothing. It's a great app for our busiess and there's a lot of other providers whose functionality is limited but costs much much more.

Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. We exist because of great customers like yourself! Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you. Regards, Team Apptivo

The Sales & Pipleline function enable me to easily track open quotes.

It can be glitchy at times, it can hang & Sometimes I lose a whole quote as it doesn't save.

Hello Stacey! Thank you so much for taking the time to post this review! We are glad that you're happy with our support team and find the opportunities app easy to track open quotes for you. We are continuously trying to improve Apptivo and will collect your feedback to notify our teams. Again, thank you so much! Team Apptivo

It was easy to tailor to our sales methodology and industry.

Although importing data was problematic the Apptivo Project Manager quickly remedied the issue.

Cloud-based. Very customizable. Clean interface.

None at this time but we've only used the product for a few months

Flexibility, Cloud based, Support so far, Integration capability,

Lack of help fields and descriptions within the software.

Very easy to use and understand. Helps get the sales work done effectively

There are many bugs that come up often (i.e a feature that is usually work will stop working out of no where)

We bought and tested a dozen CRM's to find one that 1. Allowed all sales people to see each others performance and deals. 2. Was SUPER intuitive to use both on desk top and mobile. 3. Was reasonably priced. Apptivo beat all the others. The only one that even came close was ZOHO. IT was free but the reporting, even in the paid version, was just terrible both in content and user experience.

The only improvements I would make is to allow sales goals that are units vs. $$ and allowing input of multi-month Opportunities.

It is easy and intuitive, and the staff helped make it very customizable to our needs, going forward it's going to be a very useful tool for what we need

There was some confusion in implementing part of an old system, and it's been difficult trying to roll back on that.

Price/Value is exceptional. Seems pretty powerful. Tech support is excellent.

Occassionally I find things that just don't work or would be better done another way.

Hello Fred, Thank you so much for taking the time to post this review! We're glad to hear that you had a wonderful experience with our support team and find our solution of great value. Please feel free to reach out to us at support@apptivo.com with any thoughts/criticisms/feedback. Again, thank you so much! Team Apptivo

Possibility to tailor it to a specific Business, the functionality, Ease to Use, Layout, various search functions, etc.

- Opportunities section could be enhanced by beding able to create reports for a specific product. for example: -Performance Report, Pipeline by Stage, Sales Funnel, 12 months Pipeline etc. not only for "All opportunies, but also for specified and pre-defined products

Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. I am sorry to hear about the problems you faced and we are looking into that now. We exist because of great customers like yourself! Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you. Regards, Team Apptivo