Salesforce Sales Cloud vs eWay-CRM Comparison

I enjoy Salesforce because it creates a vibrant user community. Salesforce cease to impress with their leading innovation.

Several CRM companies have exceeded Salesforces CRM features since Salesforce made its transition from a CRM company to a platform company.

Sales force is very easy to teach to our agents, even some of the older ones.

As with any crm, agent do need to be taught, with this crm it is easier.

CRM is very smooth & User Friendly and don't lag it also allows you to get insights from varied, real-time customer data.

To buy salesforce CRM is too expensive as compared to other CRM reason behind is too secure

It is a great CRM software which great feature and has the ability to customize, easy to automate, easy to assign the security, easy to integrate with the third-party application.

It is very expensive compared to other CRM Softwares, building maintaining and using a CRM can be even more expensive

I like almost everything about Salesforce. Salesforce user interface is amazing, it is very easy to use, effective, fast, reliable and secure. I am using it for more than 3 years and found no issue till date. Salesforce mobile app is amazing and very easy to use too. I like the way we can maintain our database, create the campaign and track each and every account in this amazing CRM. Salesforce dashboards have amazing features and give a proper view of what an organization wants.

There is one thing that I like least about this CRM is that this CRM is a little bit expensive compared to other CRM but I think it is worth to spend on this platform.

The CRM portal and CRM tracking. I liked the mobile app.

There is a steep learning curve. Customer support is not great.

Real time reporting Extensible and customization Workflow processes Customers relationship management All data on the cloud Integration with other marketing platforms for e-marketing & automation. Generate Sales leads After sale support management Teams collaboration Alerts and Notifications Mobile App Data import and export

Improvements needed in reports section, though it's dependent upon the data linking done in the CRM. Expensive CRM Expensive resources/developers

Extremely robust and scale-able. Has the ability to slice and dice data however you choose and create extensive reports of your choice. Easy to use and quick to adapt to.

Integration with LinkedIn and other newer solutions needs to be better.

allows our CRM to really boost past our competitors. Easy to use and simple interface makes it user friendly.

Need more simplified reporting, gets a bit complex to get the data you want to see. Would like to see better improvements here

Salesforce has everything all together compared to a lot of other CRM systems. A lot of the ones I've used in the past aren't well put.

Very expensive compared to other CRM systems.

System of records for accounts, contacts, opportunities, and account financial metrics. Easy to develop and pull data extracts.

Expensive subscription relative to other CRM providers.

I am using this CRM software for more than 4 years and I personally like this software so much. It has all the coolest features for Business and support. Its UI is very much simple and to use this you no need to be an expert. It has all the functions like sales, Marketing, Customer and relationship management features. The best part is you can integrate this with Outlook.

It is a bit slow as compared to other CRM tools. And they need to improve its features a bit like Sugar CRM.

The ability to use Chatter across departments helps with completing tasks.

While the options are endless, the more you want turned on the more you must pay.

It was easy to pick up quickly, but there were many features that we didn't use as an organization. It's expensive and I think other products work better in many cases.

We switched from Salesforce to something that was more user friendly, less expensive and had a quicker ramp up time.

Easy Reliable Good Support Real-time

Expensive. Complicated to setup.

Its the top Crm of all the Crm you can have in your company

Its pretty great, but it isnt cheap at all

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Manages and monitors business in real time

Salesforce doesn't give comprehensive set of CRM features

Tracking contacts and emails are easy to do.

A little more pricey than other crm software.

Great CRM Has tons of features works well with other programs

Setup could be a little tough if you haven't used it before Paying someone to set it up for you is expensive

CRM is Salesforce, not only the NYSE ticket! Amazing capabilities for controlling the whole CRM.

It's a very complete too, I wouldn't say complex, but of course it's not easy to learn. But if you dedicate some time, it will definitely work.

The reporting side has made it easy for our team to identify the accounts we need to prospect into.

sometimes the system will slow down your day with updates or just not working with the mobile app at the time.

Customizable, easy to use, integrates with almost everything, good views of the customer journey, reporting.

There aren't any functional needs that are lacking. Cost is probably the biggest hurdle for us.

The software had broad functionality and analytic capabilities.

It is too complicated, too busy and too expensive. A CRM should help a salesperson spend more time with clients, not more time in the CRM.

The easiness of creating opportunities (won and lost), tracking specific sales and timelines. I like the feature about tracking specific opportunities.

None whatsover. Probably the best CRM software out there.

It is totally integrated into Outlook. Makes for a simple and efficient user environment. Sales staff did not use Salesforce enough previously, but now we have better usage, and the product captures many things (emails for example) very easily.

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I like a connection with outlooke and simplicity of use

I least sales reporting in the E.way. I need dashboard with overwiev of sales parformance