Salesforce Sales Cloud vs Salesforce Essentials Comparison

All in one feature for Sales and Service are excellent value for money. East to set-up and install/configure. The ability to customise your own Sales process is very good.

Can get confusing when contacting support forums as in Essentials it is called a Help Center, whereas in the other versions of Salesforce it is an Experience (new name for Communities).

I have always been impressed with the Salesforce product suite. My problem was that it was outside of my price range for the size of our operation. Salesforce has introduced a "sub-product" called "Essentials" that allows smaller firms to have the key elements that a smaller business would actually use without the burden of tools needed by larger companies.

There is a lot of Salesforce "in speak" that you have to get used to. Terminology that may not be in your normal vernacular, but which you must learn, much like visiting a new country for the first time. You get used to it pretty fast.

It has Salesforce Essentials for small businesses and is very easy to use and configure. It has integration out there, works on all platforms. It has several possibilities for analyzing and monitoring sales and trends. The option of customizable fields is excellent and the control of processes and document storage adds a lot of value to the sales operation.

I haven't noticed any downsides yet, I really thought it was excellent.

Salesforce designed to help us to sell, market & connect to our customer in direct way, its completely cloud based platform. you can monitor your v=business or real time activity from anywhere & any devices. we dont worry about our data its very secured on cloud.with the help of Salesforce we can manage all business data from one location from different devices. thats why i put it title of review-...

Read more

actually its very easy to use but who first time use this software, he will definitely confused. according to me need to improve in support.

I like that it is intuitive and easy to use. It didn't require a long tedious training to be able to onboard.

Some of the customization we've done seems redundant and many fields. I wish it were just the bare essentials and cleaner.

Salesforce has simplified my job immensely. I can track my leads and opportunities in my pipeline with ease. Each account, contact, lead, etc. has many fields to keep them detailed and clean, and allow you to easily filter searches by specific criteria.

I haven't run into a 'salesforce problem' rather problems due to a user manipulating Salesforce. Often users make duplicate accounts and it creates a messy Salesforce, but I have no problem using Salesforce features to fix user made issues.

Salesforce is the CRM in the market. Everyone has an integration with Salesforce and Salesforce works great for large enterprise teams.

Not a great UX and does not allow you to enable/disable features you need. Lots of bloat in the UI.

Salesforce has unlimited features. You can tailor Salesforce to your organization. Salesforce can communicate with many systems to utilize all features.

The problem with Salesforce is the numerous buttons and links which can feel overwhelming at times.

Salesforce increases the productivity of the marketing firms. It helps in providing better customer support to the individuals. The campaigns can be created to boost the sales and generate quality leads.

The price of Unlimited subscription of software is very high when compared with Lightning essentials as it covers all the features in it.

Super für folgende Punkte: Projektstatus wird angezeit Auslastung des Vertriebsteam mit einem Klick ersichtbar Marketingkampagnen können relativ einfach und schnell erstellt werden.

Es ist nicht leicht Salesforce zu implementieren. Hierfür sollte man sich Salesforce Berater ins Haus holen.

easy to implement and use software with both desktop and mobile versions that have a great ecosystem built around it - single data source for prospecting to customer acquisition and also post sales service support

it would be good if salesforce could clearly offer differences between the salesforce version and teh salesforce lightning version - this is not so obvious at this point in time

Salesforce is a great tool to use. Easy to update and keep on top of previous team member's activity, as well as communicate with others.

The new salesforce inbox tool is honestly awful. Other than that, the regular salesforce tool is great.

Salesforce came with basic functionalities that could be customized to fit nearly any business process. By codifying business processes we were able to standardize our processes, ensure compliance and easily bring on new employees.

Salesforce is an extremely robust system with flexibility but you pay for it. Salesforce is not cheap.

Salesforce CRM, Marketing Cloud, and Service Cloud are essentially the future of our business, allowing us to maintain customer records in an efficient manner and share customer attributes through various online properties.

Learning curve. Salesforce can do anything you want it to, it's just a matter of figuring out your business case and finding a Salesforce developer/admin that can implement it.

Like how it integrates with other applications like Clari and Outreach, and the new salesforce lightning is pretty good o ce you get used to it. There is a little bit of a learning curve

The learning curve when changing and transitioning from the old salesforce classic to the newer salesforce lightning

We recently switched from Microsoft Dynamics CRM to Salesforce and we have loved the overall improvement in application design, flow, structure, support, and customizability. Salesforce is the clear industry standard and only continues to get better as the years pass.

The customizability of Salesforce leads to the need for a true Salesforce Administrator and possibly a Salesforce Developer. Salesforce can be easy to use, after it's been setup and customized, but on the whole it is not the easiest software to pickup and run with.

No pros were added to this review

No cons were added to this review

I like most their dynamic froms. They improve their page layout. They delivers reliable data security and protection customers benifit. It also able to use any Browser, tablet, desktop or mobile phone.

Salesforce anywhere is a new app that bring alarts, chats, comments that improve collaboration within Salesforce.

They software is very simple and funtional

They software not explain they básico rules

Love how the software was easily customizable with a sales consultant.

Pulling reports can be difficult if you have not been well trained

With salesforce the sky is the limit but it require a ton of investment to reach its potential.

To get the most out of salesforce you'll need a team of salesforce developers and a massive budget.

I like having this CRM Software as a Mobile app because I am on the road meeting investors, owners, vendors and tenants 75% of the time. It has most of the capabilities of the desktop software at your fingertips but limited in filtering and other features.

Not as much information on a screen as a pc. Great for on the go software to get info and add notes as I am on the road most of the time and without a wifi connection.

customization for our business and the ability to create custom objects that work with new and changing data structure

over all cost and additional feature costs

New UI is updated and easy to use, the reporting functionality is much easier to navigate then Salesforce Classic.

Salesforce Lightning doesn't have all the features Salesforce Classic has so there are still a few limitations with Lightning.

Salesforce gives any nonprofit (10) licenses free of charge through the Salesforce Foundation.

Salesforce is a great platform, but requires someone with extensive experience to configure correctly.

I liked the ability to clearly see who was in charge of each customers sale and where they were in the sales process.

I feel like salesforce has so many features and functionalities that they should have perfected before offering custom products.

No pros were added to this review

No cons were added to this review

No pros were added to this review

No cons were added to this review

All I need in one place, quick response from the platform and cloud.

Trouble shooting at weekends and slow verification process