App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Salesforce Starter
CRM for small business
(16)
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Salesforce Starter Pricing, Features, Reviews and Alternatives
Salesforce Starter product overview
What is Salesforce Starter?
Find more leads with Salesforce Starter, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.
Key benefits of using Salesforce Starter
Typical customers
Platforms supported
Support options
Training options
Salesforce Starter pricing information
Value for money
3.9
/5
201
Starting from
25
/user
Per month
Pricing options
Value for money contenders
Salesforce Starter features
Functionality
4.2
/5
201
Total features
129
19 categories
Most valued features by users
Functionality contenders
Salesforce Starter users reviews
Overall Rating
4.4
/5
201
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.85/10
110
67
16
6
2
Naomi B.
Overall rating contenders
Sharilee G.
Director
Marketing and Advertising, 1-10 employees
Review source
Transcript
Sharilee: Hi, my name is Sharilee and I am the director of a prevention coalition. Everything that we...
Matthew B.
Digital Engagement Officer
Religious Institutions, 51-200 employees
Review source
Transcript
Matthew: Hi, I'm Matthew. I'm a digital engagement officer and I give Salesforce Essentials a four out...
Eric M.
Research, 51-200 employees
Used weekly for 1-2 years
Review source
Share this review:
Our experience using salesforce has been great. We primarily utilise it for invoicing and report generation of the overall view of the business. We also utilise it for our internal communications.
I like the interactive UI that makes access to varying tools and functionalities easy. I also like the mobile experience and the ability to integrate the software with third-party softwares. I also like the reporting tools that enhance prompt communication.
Salesforce can be very heavy when handling multiple pages which often leads to lags. There are additional issues that occur in customisation and merging of pages.
Verified reviewer
Accounting, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer complaints, and a variety of other CRM functions with the ease of storage and access in the cloud.
Salesforce makes it easy for companies to maintain an ongoing relationship with customers, prospects, or partners and to collect and monitor their data.
Quality of the price list is not for everyone.it's expensive
April J.
Review source
Share this review:
We'd migrated from Zendesk, which is a system I will never ever have complaints about again after using Desk. As for some of the things I couldn't deal with: #1, and most egregious limitation: Only one agent can be working on a ticket at a time, and there's no way to kick out that other agent. Someone opens a ticket, then goes to lunch? Guess that customer isn't getting a response for the next...
No pros were added to this review
No cons were added to this review
Verified reviewer
Financial Services, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
Desk is extremely customizable. We have a bunch of different inbound emails that automatically tag and assign tickets which saves us a lot of time. You can set up almost any combination of rules for inbound tickets to make sure your most important customers get prioritized and the right people get assigned to help. Desk also has an API that you can use to build a help center experience on top of their platform. We use it internally for bug reporting and feature requesting and our portal creates tickets right in desk.
Desk isn't very user friendly. Once it's set up it's works really well but it takes a lot of time to learn all the nuances of the configuration. The analytics have issues. Some of the metrics like last log in will show that I last logged in a month ago when I've logged in every day and am in fact logged in at the time. We don't use the metrics but if your customer service department relies on them that could be problematic.
Verified reviewer
Consumer Services, 1-10 employees
Used weekly for 6-12 months
Review source
Share this review:
Fantastic but expensive.
I loved the thoroughness of Salesforce. It's by far the best CRM tool I've used. Everything that I want to do on it, I can.
It is EXPENSIVE! I love this software so much, but I had to cancel my subscription since it was too expensive for my budget.
Salesforce Starter FAQs
Salesforce Starter has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Salesforce Starter?
Salesforce Starter has the following typical customers:
Freelancers, Non Profit, Small Business
Q. What languages does Salesforce Starter support?
Salesforce Starter supports the following languages:
German, Finnish, Italian, Swedish, Danish, Spanish, Japanese, Hungarian, Chinese (Simplified), Thai, Korean, Czech, Russian, French, Ukrainian, Chinese (Traditional), Dutch, English, Portuguese, Indonesian, Turkish, Norwegian (Bokmal), Polish
Q. Does Salesforce Starter support mobile devices?
Salesforce Starter supports the following devices:
Android, iPad, iPhone
Q. Does Salesforce Starter offer an API?
No, Salesforce Starter does not have an API available.
Q. What other apps does Salesforce Starter integrate with?
Salesforce Starter integrates with the following applications:
Dropbox Business, ActiveCampaign, Zapier, Docusign, Box, Dropbox Sign, Nicereply, PandaDoc
Q. What level of support does Salesforce Starter offer?
Salesforce Starter offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.