Salesforce Sales Cloud vs SocialEpoch

Zoho CRM

HubSpot Marketing Hub

Zendesk Suite

Salesmate

Cloud ERP

charles

Compare Salesforce Sales Cloud and SocialEpoch based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

"What If" Scenarios

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Agent Management

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Approval Process Control

Assignment Management

Audience Targeting

Auto-Dialer

Automatic Call Distribution

Batch Processing

Bid Management

Budgeting/Forecasting

Business Card/Badge Scanning

Business Process Control

Buyer Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call List Management

Call Logging

Call Management

Call Monitoring

Call Recording

Campaign Analytics

Campaign Management

Campaign Planning

Catalog Management

Change Order Management

Channel Management

Chat/Messaging

Client Management

Client Portal

Client Tracking

Client/Property Matching

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Competitive Analysis

Configurable Workflow

Contact Database

Contact Management

Contract/License Management

Conversion Tracking

Correlation Analysis

Customer Acquisition

Customer Database

Customer Engagement

Customer History

Customer Management

Customer Portal

Customer Profiles

Customer Segmentation

Customer Social Profiles

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Entry

Data Import/Export

Data Integration

Data Management

Data Security

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Modeling

Electronic Signature

Email Alerts

Email Management

Email Marketing

Email Response Control

Email Templates

Email Tracking

Employee Management

Engagement Tracking

Estimating

Exception Reporting

Field Sales Management

Financial Management

For AEC Industry

For Insurance Industry

For iPad Devices

For Mac Devices

Salesforce Sales Cloud

Android

Web-based

iPad

iPhone

Developement Consultant

It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.

Medical Assistant

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

Digital Marketing Director

Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.

Cloud Systems Manager

As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.

Operations Analyst

There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.

Director

Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of  third-party  and add-on options it offers.

Libarian

The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.

Partnership Facilitator

The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.

Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.

Client Support Services Coordinator

The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.

Sales Director

Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.

Learner

The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.

owner

Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.

Software Engineer

The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.

Designer

The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.

Financial Advisor

I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.

Administrative assistant 

Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.

CEO & President

Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud sales rep dashboard 

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud leads

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud data validation API

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud mobile access

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud workflow

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Salesmate is an AI-powered, flexible, modern CRM and Automation Platform to help your business attract, engage, and retain right customers.

Hottest features:

Sales Automation 
Marketing Automation 
Built-in Calling & Texting 
Sandy AI 
Custom Layouts and Modules 
Sequences
Email Campaigns

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

BizAutomation Cloud ERP Software offers a suite of integrated business management applications for small to medium-sized businesses. It includes order management, supply chain, inventory control, accounting, CRM, manufacturing, and project management on one platform. Utilizing a Data-Mirror architecture for faster performance via direct T-SQL stored procedures, it removes the need for multiple applications and supports integration with various marketplaces and e-commerce platforms.

SocialEpoch is a social selling solution designed to help B2B businesses increase the quality of their leads, shorten their sales cycle, retain more customers, and boost sales. By utilizing this platform, businesses can save time on prospecting and closing deals.

Interaction Tracking

Lead Generation

Lead Management

Marketing Automation

Mobile Access

Reporting/Analytics

Sales Pipeline Management

Segmentation

Task Management

Workflow Management

SocialEpoch

Windows

Analista

What I liked most about this software is the ease of communication, in addition to the ease.

CS executive 

My personal experience with scrm is amazing. It took some time to learn but once I gained to know the things about this then it turns very easy for me Overall, my experience with scrm is excellent.

Freelancer

I have been doing it for a every long time,same of its every good like live chat.

Art designer 

I did think intergration with my company was great.

reviewer

My experience was very interesting, I highly recommend using it. It may seem difficult at first but with practice you master it.

Connectivity in calls, there are many delays in speech and the video call, the image is very distorted.

This is easy to use and not to much complicated if you have know about the same.

Manager

To convey data to your clients and make it simple for them to reach out to you. It permitted me to expand my business by permitting me to reach out to new possibilities rapidly.

There should be a feature to be hide profile. There are should also be an option of sedul massage.

What I don't like about the app is not being able to use two accounts on the same cell phone, given that it often becomes feasible for the company.

If I say what is the problem with this then the first one is Its easy for who know very well about this all. But not easy for fresher, who just started to work.

Director of the Department

WhatsApp-based social CRM integration with multi-account login, automated sales bots, hashtag creation and more.

Salesforce Sales Cloud vs SocialEpoch Comparison (2026)

Salesforce Sales Cloud vs SocialEpoch Comparison (2026)

Salesforce Sales Cloud

SocialEpoch

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives