Salesforce Sales Cloud vs Zoho One

QuickBooks Online

Zoho CRM

HubSpot Marketing Hub

Dynamics 365

Zendesk Suite

Odoo 

Compare Salesforce Sales Cloud and Zoho One based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

"What If" Scenarios

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Agent Management

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Approval Process Control

Assignment Management

Audience Targeting

Auto-Dialer

Automatic Call Distribution

Batch Processing

Bid Management

Budgeting/Forecasting

Business Card/Badge Scanning

Business Process Control

Buyer Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call List Management

Call Logging

Call Management

Call Monitoring

Call Recording

Campaign Analytics

Campaign Management

Campaign Planning

Catalog Management

Change Order Management

Channel Management

Chat/Messaging

Client Management

Client Portal

Client Tracking

Client/Property Matching

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Competitive Analysis

Configurable Workflow

Contact Database

Contact Management

Contract/License Management

Conversion Tracking

Correlation Analysis

Customer Acquisition

Customer Database

Customer Engagement

Customer History

Customer Management

Customer Portal

Customer Profiles

Customer Segmentation

Customer Social Profiles

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Entry

Data Import/Export

Data Integration

Data Management

Data Security

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Modeling

Electronic Signature

Email Alerts

Email Management

Email Marketing

Email Response Control

Email Templates

Email Tracking

Employee Management

Engagement Tracking

Estimating

Exception Reporting

Field Sales Management

Financial Management

For AEC Industry

For Insurance Industry

For iPad Devices

For Mac Devices

Salesforce Sales Cloud

Android

Web-based

iPad

iPhone

Developement Consultant

It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.

Medical Assistant

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

Digital Marketing Director

Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.

Cloud Systems Manager

As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.

Operations Analyst

There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.

Director

Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of  third-party  and add-on options it offers.

Libarian

The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.

Partnership Facilitator

The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.

Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.

Client Support Services Coordinator

The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.

Sales Director

Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.

Learner

The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.

owner

Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.

Software Engineer

The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.

Designer

The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.

Financial Advisor

I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.

Administrative assistant 

Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.

CEO & President

Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud sales rep dashboard 

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud leads

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud data validation API

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud mobile access

Salesforce Sales Cloud screenshot: Salesforce Sales Cloud workflow

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

Zoho One is a unified business management software with over 45 applications for CRM, sales, support, marketing, finance, HR, ecommerce, communication, & collaboration.

Billing & Invoicing

Calendar Management

Electronic Payments

Inventory Management

Marketing Automation

Project Management

Purchasing & Receiving

Reminders

Reporting & Statistics

Scheduling

Task Management

Third-Party Integrations

Time & Expense Tracking

Training Management

Vendor Management

Workflow Management

Zoho One

Windows

It's very nice to have everything at the same place. And the integration between the various tools they have are superb.

Recruiter

They are irresponsive, careless and super rude. It was the most awful experience I have ever had in all the vendors I have dealt with in the past.

I am sad to say that I would not recommend Zoho to anyone without the stomach to deal with their terrible service and without an internal team member that can develop around their design flaws.

IT Manager

This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business. Zoho One does more than you need it to do, and that's a good thing.

Agency Owner

The only gripe I have about Zoho ONE is that once you sign up for it, you're stuck with having to pay for each additional team member.

It's quick and easy to integrate the applications, sort out duplicates, and ensure your data is as clean and tidy as it can be.

Architect

Every thing is at one place and well integrated and easy to use the applications from all the platforms. This helps team to coordinate well deliver better.

Operations

Getting all pieces of software from one provider - is a pretty awesome idea.

Owner 

I love their inclusive suite of other products which all talk to each other.

Product Manager

Integration between apps make work done fast and easy. Using zoho desk help support team mange their tickets from different sources easily and save communication between customers and support.

Zoho One gives you a lot of features and functionality for the money. Sounds like a great deal for small startups.

Salesforce Sales Cloud vs Zoho One Comparison (2026)

Salesforce Sales Cloud vs Zoho One Comparison (2026)

Salesforce Sales Cloud

Zoho One

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives