Setmore vs Genbook

Acuity Scheduling

Calendly

Mindbody

Booker

Jane

MassageBook

Compare Setmore and Genbook based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Google Calendar

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

Goldie

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Book customer appointments online with the free Setmore calendar. Setmore is powerful, intuitive, beautifully designed, and works in any browser or on your iPad, iPhone, and Android device. Send automated reminders, take payments, manage staff calendars, and more. Start now.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Address Book

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Availability Management

Booking Management

Calendar Management

Calendar/Reminder System

Calendar Sync

Class Scheduling

Client Database

Client Management

Confirmations/Reminders

Credit Card Processing

Customer Support

Customizable Branding

Data Import/Export

Drag & Drop

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

Employee Scheduling

Event Management

Event Scheduling

Group Scheduling

Mobile Access

Mobile Alerts

Multi-Location

Online Booking

Online Payments

Payment Processing

Point of Sale (POS)

Ratings/Reviews

Real-time Scheduling

Recurring Appointments

Reminders

Reporting & Statistics

Rescheduling

Resource Scheduling

Scheduling

SMS Messaging

SMS Reminders

Social Media Integration

Staff Management

Team Calendars

Third-Party Integrations

User Management

Website Integration

Most users consider Setmore to offer strong value for money, as they appreciate the robust free features and affordable paid upgrades. Some reviewers feel advanced features are costly, and a few users report limitations in the free version.

Value for money

By industry, Setmore reviewers are most commonly professionals in health, wellness and fitness (27%). The most frequent use case for Setmore cited by reviewers is appointment scheduling (85% of reviewers).

Setmore

Web-based

Android

Windows

iPad

iPhone

Free

Team

Office Manager

I like the customization of notifications and alerts, especially for appointments or events that require logging into another platform or software program.

artist

Additionally, I requested the ability to apply discounts individually for my clients, like allowing them to use a coupon for discounts.

Remedial Massage and Hypnotherapy

Over all very pleased and don't want to change.   But please change the reminder settings to send the reply's to our business number not the automated number from the app.    Or if there is a reply to the automated reminder, make the app send a message to the business that a message has been sent.   

Owner

Also calendar integration is not working for android phones.

Learning curve,  cost, online access are some of the great features with this product.

There are some initial learning curves but once you become familiar its a very simple and quick use program.

I miss out on money for the week when i don't get the clients 24 hour notice to not being able to make the appointment.

its the Text reminders are linked to another phone number connected to setmore.  

University Intern

It also gave me the opportunity to track consumer information and manage payments, which was essential for making sure that our events went off without a hitch.

The restricted customizability of Setmore is one of its possible drawbacks. Although the booking page can be customized in a number of ways, users may find it difficult to change the software's overall look and feel to match their brand.

Setting up several departmental events was my responsibility, and using Setmore's real-time booking and appointment reminders really eased the procedure.

especially the text reminders and email reminders.   

Additionally, it has a mobile app that enables users to schedule appointments while on the go.

All appointments were kept up to date across all devices thanks to Setmore's smooth interaction with well-known calendaring services.

Project Analyst, Marketing

Google Calendar integration is a hit or miss.

Additionally, some users have mentioned that the software occasionally has bugs or speed problems. Despite the fact that these flaws are not serious and have little effect on Setmore's overall functionality, fixing them would improve both the software's usability and dependability.

Also the help you get is very prompt and if they don't have the answers they will find the answers.

owner

The price can be a bit high forall of the features.

I had the chance to use Setmore for scheduling and meeting management while working as an intern at the university's pharmaceutical research and development division.

Company Director

I appreciate the ability to customize my booking page with my business's branding, and the automated email and text reminders have helped reduce no-shows.

I also thought it was disappointing that you can "remove Setmore branding" on the premium subscription, except that you CAN'T remove all branding -- you can't have a custom domain so clients must go to a Setmore URL to view your booking page even on the premium plan.  

Director

customer care - they reply within minutes and screen share in seconds if we really can't get to the bottom of something and it's always been resolved.  

I've found a couple of issues in the workflow when I first started getting used to the platform and I had to get in touch with the customer service - whose reply, on the other hand, was quick and helpful.

Jungian Life Coach and Certified Grief Educator

Setmore is easy to use and has a lot of options to make it your own.

supervisor

Yes it is absolutely easy for beginners to master because it console is user friendly and it provides dummy coding so you don't need to create everything from scratch for more information watch this

Assistant Director of Operations

We used Setmore as a calendar scheduling software for our staff to book appointments on other staff's calendars.

Therapist

Also if you want to recieve payments, you have to subscribe and that is super expensive, and also if you're an Indian, receiving payments from Indians is not an option unless they use credit cards only (since you can use stripe).

Basically everything you need to create seemless online bookings and it's FREE

Senior Solutions Architect 

We were able to add our personal touch to it by customizing it, which was also very easy to do. When someone schedule's an appointment, they receive an automatic e-mail confirming their booking and a reminder 24hours

Ease of useIntuitive user interfaceThe integration with Stripe, Square and Paypal gives you great flexibility.

Accountant

Not having to answer our phones, and having the ability to place a link to my online calendar in emails, social media sites and our website was a 100% game changer!

Founder

Its dashboard and the custom booking site are the best features that set more provides as compared to it's competitors.

Script consultant 

I was able to use most features while paying a lower fee than with other solutions.

Setmore is a powerful and easy-to-use appointment scheduling tool that offers many advantages to businesses.

Functional consultant

Helped me create a clinic appointment schedule

System Engineer

Client self-booking, automated appointments, and prompt customer service are three of my favorite aspects.

Easy to get around - if someone contacts me, I just tell them to come in during a process time, but I have highlighted this fault with them.

Setmore is User-friendly, easy to do scheduling flexibility, appointment reminders and online booking

Online Tutor

How you can customize the software to fit your needs and how it integrates in social media.

Although Setmore has many advantages, there are also some disadvantages to take into account.

Owner/Director

The price which $9 per month and gives me all the features to make my company look professional to prospective customers.

I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company.

I spent so much time fielding questions from customers.

IT-Manager

I spoke with 12 individual customer support agents, all in an attempt to solve 1 simple issue, they consistently left the chat once they realised it wasnt a simple fix, or else told me the issue was on facebooks end and not theirs, despite this being impossible as the data showing up in my error message could only be coming from their servers, just to make it that bit worse, I contacted facebook to get confirmation and in 3 hours had a response from them confirming the issue was not with them, The Setmore team then told me they would have to contact Facebook to confirm this despite me sending screenshots and also providing a detailed bug report for them, they have no clue how to fix their issues and their system has several bugs, 4 days ago they told me they messaged Facebook and today they told me they still had no response, i find it funny how i got a response in only a few hours and yet after 4 days a company of their size couldn't make contact.  

Multiple Business Owner 

Simple & easy to use, great features & value, much preferable over similar options like calendly

Our reviews from clients are easily displayed front and center, which encourages future bookings.

User Interface

Version Upgrade

Integrations

Ease of Use

Booking

Training and Learning Curve

Customization

Difficult appointment cancellation

73% of reviewers feel negative about Appointment Cancellation. Reviewers indicate customers often struggle to cancel or modify appointments, especially through the mobile app. Some users report that clients accidentally book or fail to finalize appointments due to unclear prompts, leading to confusion and missed bookings. They mention that cancellations sometimes require manual intervention or cannot be completed easily, causing frustration for both staff and clients. Users say these issues can result in wasted time slots and administrative headaches.

Limited and confusing email notifications

53% of reviewers feel negative about Email Notifications. Reviewers indicate there are limitations in customizing email confirmations and notifications, which can cause confusion for clients. Some users report that emails may not always be delivered or contain incorrect information, such as wrong times or map links. They mention difficulties with managing responses, sending mass communications, and handling multiple email addresses. Users feel these shortcomings lead to miscommunication and inconvenience for both staff and customers.

Frequent glitches and crashes

58% of reviewers feel negative about Bugs and Issues. Reviewers report experiencing recurring software glitches, such as crashes, lagging, and syncing problems. Some users say the app can be slow to load or may not register time slots correctly. They mention that technical issues sometimes require repeated contact with support, and fixes can take time to implement. Users feel these problems disrupt their workflow and can make them appear unprofessional to clients. Multiple reviewers highlight that these issues are a significant drawback.

Quick and easy setup process

HR Supervisor

94% of reviewers feel positive about Setup. Reviewers say the setup process is fast and straightforward, requiring little effort to get started. They find the configuration options logical and adaptable to various business needs. Some users mention that even those with minimal technical experience can set up the software without difficulty. They appreciate that the onboarding process is smooth, with helpful resources and support available if needed. Users value being able to quickly implement the system and begin using it for daily operations.

Flexible scheduling features

Administrative Support

The options for multpul providers and transparent schedules to admin and others make a huge difference in our ability to function daily.

89% of reviewers feel positive about Scheduling. Reviewers indicate the scheduling tools are versatile, allowing for easy management of appointments, group classes, and staff schedules. Users appreciate being able to customize time slots, offer online booking to clients, and coordinate schedules across teams. Some users report that the software saves them significant time by automating scheduling tasks and providing real-time availability. They find it convenient to modify schedules from different devices and value the transparency and control the system offers.

Intuitive and simple interface

95% of reviewers feel positive about Ease of Use. Reviewers indicate the interface is straightforward and visually appealing, making it easy for both beginners and experienced users to navigate. They appreciate that the system is organized, requires minimal training, and allows them to quickly find what they need. Users say the design is clean and the workflow is logical, which helps them manage tasks efficiently. Some users report that even those with limited technical skills can use the software comfortably, and they value the time saved by not having to learn a complex system.

Responsive customer assistance

The customer service has been great to answer my questions and help me figure out the different customizations.

88% of reviewers feel positive about Customer Support. Reviewers appreciate the promptness and helpfulness of the support team, noting that responses are often received quickly and issues are resolved efficiently. Some users say customer service is available around the clock and provides clear, actionable guidance. They value being able to get assistance with setup, troubleshooting, and customization. Many reviewers mention that support staff are knowledgeable and willing to go the extra mile, which gives them confidence in using the software for their business needs.

Small Business

Freelancers

Mid-size Business

Large Enterprises

Most users consider Setmore to offer strong value for money, frequently highlighting the robust functionality and wide range of features available even in the free version. Reviewers indicate that the free plan covers most of their scheduling and business needs, making it especially appealing for startups, small businesses, and those on tight budgets. Many users say they appreciate being able to run their operations professionally without incurring costs, and some mention that the free version includes features they didn’t expect but find useful. Most reviewers indicate that upgrading to paid plans is affordable and provides additional benefits, though they often find the free tier sufficient for daily use. Some users report that switching between free and paid versions is straightforward and that the software remains cost-effective as their business grows. However, some reviewers feel that certain advanced features are locked behind higher-priced plans and that the cost can be prohibitive compared to competitors. A few users mention that the free version has limitations, and some find the paid plans less customizable or intuitive than expected for the price. Despite these concerns, most users indicate satisfaction with the cost-benefit balance Setmore provides.

WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Appointment scheduling made easy. Genbook is a smart and simple online solution that helps spa owners build a better business experience.

Setmore vs Genbook Comparison (2026)

Setmore

Genbook

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives