Showpass vs Expo Pass

Eventbrite

Purplepass

TicketSource

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Purplepass is the cloud ticketing platform built for theatres, universities, festivals, and any live event. Embed a branded checkout, offer interactive seat maps, manage passes and merch, scan tickets offline, view real-time analytics, and get 24/7 US-based support.

TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

Event planner

Their customer service closes at 7pm, which could be limiting in urgent situations.

President

The vast flexibility it gives us and the customer service experience.

Entertainment Buyer

User friendly and the customer support is AMAZING

With Showpass' ticketing app event organizers can sell more. Sell more tickets with our Facebook Official Events integration, social discounts for fans & more. Loaded with features, white-label our ticketing software on your site. Pass or pay fees, and advanced payouts on contracts available

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Attendance Management

Attendance Tracking

Attendee Management

Attendee Segmentation

Attendee Tracking

Badge Management

Badge Printing

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Calendar Management

Class Registration

Communication Management

Conferences/Conventions

Confirmations/Reminders

Contact Management

Credit Card Processing

Customer Data Management

Customer Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Drag & Drop

Electronic Payments

Email Marketing

Email Reminders

Email Templates

Employee Management

Engagement Tracking

Event Calendar

Event Management

Event Maps

Event Registration

Event Scheduling

Event Ticketing

Event Tracking

Exhibit/Vendor Management

Feedback Management

Financial Analysis

Floor Plans & Maps

Food & Beverage Management

For Film Festivals

For Music Festivals

For Virtual Events

Gamification

GDPR Compliance

Group Registration

Guest Accreditation

Guest List Management

Guest List Search

Kiosk Ticketing

Lead Capture

Marketing Automation

Mobile Access

Mobile Alerts

Mobile Check-in

Mobile Ticketing

Multi-Currency

Multi-Event

Multi-Facility

Offline Access

Online Payments

Online Registration

Online Ticketing

Onsite Registration

Onsite Ticketing

Payment Processing

Personalization

Point of Sale (POS)

Print-at-Home

Promotions Management

QR Codes

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Refund Management

Registration Management

Reporting/Analytics

Reporting & Statistics

Reservations Management

Reserved Seating

Role-Based Permissions

Room Block Management

Sales Reports

Sales Trend Analysis

Season Tickets

Seating Map

Reviews for Showpass come from a wide variety of industries, including entertainment (10% of reviewers), events services (5%), and hospital & health care (5%). The most frequent use case for Showpass cited by reviewers is ticketing (69% of reviewers).

Users and use cases

Showpass is a ticketing program offering key features such as barcode/ticket scanning, mobile access, and ticket reservations, among others.

Showpass

Web-based

iPhone

iPad

Android

RSVPify

Essential

Professional

Custom Pricing

Co-Founder

I like that Showpass allocates a wide array of event management tools in one place.

Manager

Making QR codes for the guests made a seamless way of checking in for the event.

Marketing and Communications Manager

Working with the Showpass team, setting up and implementing Showpass software, using the Showpass app, amazing response times to questions and issues that arise, finding customzation that fit our organization and our Showpass usage

VP of Business Development

We would like to see their old App version removed from the App/Play stores as it is confusing to end users on which one to use.

Hasn’t happened to me yet, but sometimes when tickets or on accessible via mobile or online, technical difficulties can occur.

Founder and CTO

One of our favorite features of Showpass is being able to create attractive event listings with images and font options.

Filmmaker

Then another great representative helped me sort out a challenging location issue as my event was on a college campus, and the building the event was in was a long ways away from where the map was directing people using the College's address.  

Marketing Manager

No need to fiddle around with logging in to a website to retrieve tickets at the event.

Commercial Advisor

Sometimes found it hard to locate my ticket in my emails.

My overall experience with Showpass was very positive, and I would recommend it for its fast check-in, mobile accessibility, and transparent pricing.

Events Specialist

I used showpass to sell tickets to my school's pep rally and it was super easy.

Director, Guest Services and Events

Too basic food, beverage and retail components: These could be expanded to allow for more control over the sale of items during events.

Senior IT Strategist and Professional Services Manager

A few clicks and I was able to checkout and the payment process was a breeze.

Love the digital ticket option and getting rid of paper ticket

Valuations analyst

Ticket fees just like any other third party ticket company but this is the standard so it’s whatever.

Customer Care Representative

works well for getting tickets, not the best but not the worst

Director

The metrics are easy to interpret and are helpful when booking future events.

Founder

Inability to change some settings after an event goes live (ex: seller commissions), and funds withheld after events end

Operations Manager

The ease of the site removes the extra stress when planning an event.

bandleader promoter

I have had zero issues in setting up and selling tickets, scanning tickets at concerts and payment has been very prompt.

Customer service representative [sensitive content hidden] worked with me to use the longitude and latitude coordinates to make sure that my event goers would be taken directly to where they needed to be.  

Operations and Technical Manager

That it is Canadian, and located in the same province as our business.

pretty good, sometimes inconvenient to access tickers

Also very easy to navigate their site from a mobile device.

Excellent, I had never set up a ticketed event before, there was lots of help, and it just keeps getting easier and easier.

thing I wish was clearer though is that I had to absorb a lot of fees in order to do full refunds for a cancelled event.

Sr. Marketing and Events Coordinator

Overall, Showpass has been great to work with and has elevated our ticketing experience.

The ShowPass team is outstanding at supporting clients, including having a dedicated point of contact and high responsiveness.

Pilot

Easy to use when booking tickets online for events

We had a successful event, and I really like the event summary that was emailed to me just before the event started so I could see how many people signed up.

Need more features to allow for easier management of season ticket holders

The reliability on the company to ensure that our ticketing process runs smoothly.

Mortgage Professional

Senior Researcher

The software makes ticketing and general event management easy

President and CEO

The Foundation I work with has moved all their ticketing requirements now to Showpass.

Game Day Coordinator

That allows you to set up individual and packages

They have been attentive and have great customer service representatives

Great experience, helpful event suggestions, easy to use and great customer service.

Psychic MEDIUM

I am 61 and used ledger books and boxes of receipts for events.

Filmmaker and Stand-up Comedian

great product, and great price works well for someone wanting to do small public or personal events.

Teacher

Sales associate

Overall I had an amazing experience and found it easy

I would highly recommend Showpass to anyone regarding event success.

Overall I find it to be an easy user experience.

It gets the job done quick and simple and i have not experienced anything bad

Ticketing and Event Management

Customer Support

Users report that Showpass's mobile access is essential and convenient, allowing them to manage tickets, receive notifications, and check stats directly from their phones. Reviewers feel Showpass is user-friendly on mobile, making last-minute ticket access easy and portable for events. They indicate that mobile access aligns with current digital trends, though some note certain admin dashboard capabilities are missing on mobile. Users say Showpass integrates well with Apple Wallet, enhancing mobile ticket management. Of the 16 Showpass users who gave detailed accounts of their use of Mobile Access, 94% rated this feature as important or highly important.

Showpass vs Expo Pass Comparison (2026)

Showpass

Expo Pass

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives