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Expo Pass Logo
Expo Pass
4.8
(37)

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Virtual event and webinar platform

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Expo Pass Pricing, Features, Reviews and Alternatives

Expo Pass product overview

Price starts from

4000

Per year

Other

What is Expo Pass?

Expo Pass is a cloud-based event management solution which lets users manage registration, badge printing, check-in, event apps, lead retrieval, and other functions for both physical and virtual events. Users can create multi-session virtual events and customize them with sponsor and company branding.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Expo Pass pricing information

Value for money

4.6

/5

37

Starting from

4000

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Expo Pass features

Functionality

4.7

/5

37

Total features

57

8 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Alerts/Notifications
Data Import/Export
Mobile Access
Customizable Branding
Contact Management
Customizable Fields

Functionality contenders

Expo Pass users reviews

Overall Rating

4.8

/5

37

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

31

5

1

0

0

Pros
Very happy with the company and product. Our attendees have generally had high praise, and I've even heard "This is the best event app I've ever used!" once or twice.
It is affordable, especially if printing your own badges, and easy to use. The support for this product is top notch and the on-site badge printing was impressive.
They were able to integrate with our registration system and the entire process was very seamless and easy to implement. Our conference attendees raved about how great their check-in process was.
Cons
There is no interactive agenda that can be embedded in our site (however, the registration form can be).
Expo Pass swooped in when we were having a very difficult time with another badge printing provider we had been using.
Because we used a third party registration system, we did have some issues with our external QR codes not always syncing. This was minimal but did cause disruption for a few of our guests.

Overall rating contenders

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Hasan A.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ExpoPass.com is an efficient attendance tracking solution

Reviewed 10 months ago

Moreover, ExpoPass prioritizes data security and privacy. The platform employs encryption protocols and takes necessary measures to protect attendee data, ensuring that sensitive information remains confidential and secure. This is a crucial aspect, especially considering the increasing importance of data protection and privacy regulations.

Pros

The ability to track attendance in real-time is a significant advantage of ExpoPass. Event organizers can monitor attendee check-ins instantly, providing valuable insights into attendance patterns and allowing for prompt adjustments or interventions if needed. This feature greatly enhances the event management process and enables better decision-making based on accurate attendance data.

Cons

there has not anything that are need to improve. Overall, I recommend ExpoPass to event organizers seeking a streamlined and efficient attendance tracking system.

Vendor response

Thank you for your review!

MF
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Mary F.

Nonprofit Organization Management, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Highly Recommend!

Reviewed 5 months ago

From the demo video I watched when researching products, to this current day, I have had a contact respond and assist me with literally any need I have had. The event manager feature is genius- Tom was amazing, so patient and always worked to solve any hurdle I encountered. The attendees raved about the simplicity and ease of check in, saying "that's it??!" They loved the app feature, having access to materials directly on their phone, building their conference schedule and being able to access session materials they weren't able to attend was a huge hit!

Pros

Having ONE customer service contact from the start of my contract, to the end to help me manage my event was brilliant. My event manager was so supportive with any question or guidance I needed and would never hesitate to record a video of him completing the task I needed help with to send over to me as a resource!

Cons

My only con would be technology is always amazing until it gets a mind of its own- which happens. We had a glitch when checking in with attendees needing to change the email address associated with their registration, that caused the system to be confused. This was more a technology issue than an Expo issue, but the team worked diligently and quick to help us solve it during registration and even indicated they were working to solve the issue for future users.

Vendor response

Hi Mary, Thanks so much for the rave review! We're happy to hear that you and your attendees loved Expo Pass. We're especially pumped to hear that you enjoyed working with our dedicated event success manager. We're always working to make our platform the best event management platform around, and your feedback helps us do just that.

BU
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Brianna U.

Events Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Expo Pass Is Fantastic!

Reviewed 19 days ago

We are pleased to have partnered with Expo Pass and look forward to continuing the partnership.

Pros

Set up was a breeze on-site! I always worry that we will have trouble with new equipment but everything is labeled nicely, the guide is easy to follow and having the tech call with someone who will walk you through everything and test everything is a dream!

Cons

The only con is having to design the badge shell pretty far in advance. We choose to print our schedule on the back, but unfortunately had to make some time changes, which frequently happens in event planning. This led to the schedule on the badges being incorrect, thankfully we use a conference app so this wasn't a huge concern in the long run.

Vendor response

Wow what a review! We love hearing setup was a breeze - clear labeling, easy guides, and onsite tech calls, that's the Expo Pass recipe for success. Thanks for the badge feedback, we're always looking for ways to improve flexibility for last-minute changes. We're thrilled to be working with you and can't wait for another event together!

AS
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Alyson S.

Information Technology and Services, 5,001-10,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Badges

Reviewed a year ago

Great customer service

Pros

Easy check-in and easy to use. People were able to modify quickly.

Cons

Badges consistently broke. People had to re-print multiple times. Found badges to be flimsy.

Vendor response

Thank you for taking the time to leave a review about your experience! We're glad to hear that the check-in process was easy to use and that people were able to modify quickly. However, we're sorry to hear that you experienced issues with our badges. We strive to provide high-quality products to our customers. We would like to assure you that we take all feedback seriously and will work to improve our products and services based on your comments. Thank you again for your feedback, and please do not hesitate to reach out if you need any further assistance or have any additional feedback to share!

KG
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Kisha G.

Nonprofit Organization Management, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Expo Pass was a game changer for our events

Reviewed 3 months ago
Pros

Expo Pass and its customer service team have made our onsite process for internal staff and attendees a wonderful experience. We have had so many compliments on the ease of use of this new process from our attendees, they love it! This system eliminates the need to pre-print badges weeks in advance and allows you to pivot onsite as needed. No more backup plans or stressing about last-minute changes onsite to printed badges. Their back end allows you to easily update badges and reprint them onsite with little effort. The Expo Pass system is amazing and if I had to do it all over again, I would make the same choice.

Cons

A con that was quickly solved: Because our events are multi-day events, the badge stock did not hold up for our first few meetings earlier in the year for several of our attendees. Expo Pass quickly suggested that we purchase a badge sleeve to solve for multi-day events concern.

Vendor response

Thanks for the amazing review! We're delighted Expo Pass made your event a breeze for staff and attendees. Glad you loved the on-site flexibility and ease of use. Thank you for choosing Expo Pass!

Expo Pass FAQs

Q. What type of pricing plans does Expo Pass offer?

Expo Pass has the following pricing plans:
Starting from: $4000.00/year
Pricing model: Subscription


Q. Who are the typical users of Expo Pass?

Expo Pass has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Expo Pass support?

Expo Pass supports the following languages:
English


Q. Does Expo Pass support mobile devices?

Expo Pass supports the following devices:
Android, iPad, iPhone


Q. Does Expo Pass offer an API?

No, Expo Pass does not have an API available.


Q. What other apps does Expo Pass integrate with?

Expo Pass integrates with the following applications:
Webex, Vimeo Livestream, Zapier, Zoom, Restream, GoTo Meeting, GoTo Webinar


Q. What level of support does Expo Pass offer?

Expo Pass offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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