SmartSurvey vs Feedier

SurveyMonkey

Typeform

Survio

Cognigy.AI

charles

Stonly

Compare SmartSurvey and Feedier based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Autofill

Benchmarking

Charting

Collaboration Tools

Conditional Logic

Customer Experience Management

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Data Visualization

Document Management

Drag & Drop

Email Management

Email Marketing

Email Reminders

Engagement Tracking

Feedback Management

Forms Creation & Design

Forms Management

Full Text Search

Mobile Survey

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Multiple User Accounts

NPS Survey Structure

Offline Access

Offline Response Collection

Panel Management

Performance Metrics

Process/Workflow Automation

Pulse Surveys

Question Branching

Question Library

Question Piping

Randomization

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reminders

Reporting & Statistics

Reporting/Analytics

Response Quotas

Response Validation

Search/Filter

Sentiment Analysis

Single Sign On

Site Intercept Survey

Skip Logic

SMS Messaging

Social Media Integration

SSL Security

Statistical Analysis

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Template Management

Third-Party Integrations

Trend Analysis

URL Customization

Visual Analytics

Web Forms

SmartSurvey

Web-based

Operational Support Manager

I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic.

I highly recommend this product, the software itself is great, easy to use and gives a great survey experience.

Researcher

We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.

Senior Projects Manager

Easy to get to grips with and understand the layout, good auto save and session resume abilities.

Principal Business Intelligence  Officer

Easy to use, lots of customisation, strong reporting features and fab customer service. Really easy to use product and good value for money.

I have widely shared within our Trust what a great product this is.

Director 

I do find it easy to use, I appreciate how easy it is to design surveys with the options presented and then to manipulate the data.

Research analyst

Excellent experience - I'd recommend this to anyone.

Market Research Manager

Easy to use and good value for money. Easy to set up and send a simple survey.

Post-Graduate Student

The ease with which one can create a questionnaire and disseminate it was a huge load off my shoulders.

Business Owner

Very easy to use survey and a very good customer service.

Chief of Staff

The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce.

Head Human Resource & Administration

To do one particular function it used to prompt me to upgrade my membership which in my view proved costly for me.

Head of Marketing

Ease of use and efficiency has hugely helped us respond quickly and gather data effectively.

Director

Fast responses from customer support and good analytic features allowing data analysis of specific groups.

Secretary

It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.

Maybe make that more obvious. But that is just me as I used it only for 4 months every year, so from year to year, I forget.

Head Assistant - International Student and Scholar Services

SmartSurvey has very limited features and it is not very user friendly. We stopped using it after a very quick time.

SmartSurvey screenshot: Discover the future of survey creation with our AI-powered tool! Effortlessly design surveys to gather invaluable insights from your users. 

SmartSurvey screenshot: Easily add and edit the questions in your survey through the intuitive editor interface.

SmartSurvey screenshot: Simplify your survey distribution with our versatile response collection options. 

SmartSurvey screenshot: No more sifting through reports! Our dashboards make your survey data easy to understand. See trends and actionable insights. Empower your team to make data-driven decisions quickly and efficiently.

SmartSurvey screenshot: Make sense of your survey data in seconds with our advanced results visualisation tools. Seamlessly analyze responses in a variety of chart types, show and hide questions, create multiple views and more!

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Typeform is an online form builder that enables users to create interactive forms, surveys, quizzes, and polls through a drag-and-drop interface. The platform offers conditional logic, form branching, and pre-fill functionality to customize the form experience. It includes integrations with tools such as Salesforce, Google Sheets, Slack, and Zapier for automated workflows and provides GDPR-ready and HIPAA-compliant security features with data encryption and single sign-on access.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

Anonymous Feedback

Campaign Management

CES Survey Structure

Communication Management

Complaint Monitoring

Continuous Feedback

CSAT Survey Structure

Customer Journey Mapping

Employee Portal

Employee Profiles

Event Triggered Actions

Gamification

Monitoring

Progress Tracking

Ratings/Reviews

Tagging

Widgets

Feedier

Adult Education Instructor

Then I found out how user friendly it was and I believe the strongest asset of Feedier is its support and the ability to get what the customers want and integrate it into their software.

Primary School Teacher, IB PYP

I love that it integrates forms with reviews with rewards. It's ideal for creating and improving relationships with customers.

Owner

It's easy of use and the beauty of design, it is very important for me that the process is enjoyable to my clients.

Partner

The customer support and responsiveness has been great so far. I have not used the ability to show different questions based on the answers given, but is a powerful feature that I plan on using.

Marketing Manager

I love the look, the UI, and the actual surveys. They are great and they encourage people to fill them out.

Partner - Consulting and Organisational Services

I am also encouraged by their roadmap and hope that the use cases for this software will increase. I have already recommended it to a client who works in customer service.

Digital Campaign Manager

The user interface is fantastic, I really enjoy the animation and the use of aircraft carriers  - it's a really nice touch.

Founder

A fun, easy to manage and customize feedback from to encourage user enagement.

Co-Founder

Very fast and super intuitive user interface. Super cool customer support.

Facilitator

It was difficult to use in the beginning. There are some really confusing pieces to putting a carrier together.

Technical Administrator

I was lucky enough to buy a lifetime deal for Feedier, and I must say is one of the best money I have spent in the last years.

Online Marketing Specialist

We've been struggling with it for months now and it cost us completely immoderate amount of effort and time to make it work.

Enterprenieur

The terminologies they use in the app, always made me confuse.

Hibernation Mode

Feedier is a great little software to setup a feedback system for any business.

Director of Operations and Performance

A dedicated project manager and a dedicated slack environment to ensure the continuous integration and communication. Team is very responsive and dedicated.

Digital Marketer | Online Entrepreneur

Some of the functionality is hard to follow and incorporate.

SmartSurvey vs Feedier Comparison (2026)

SmartSurvey

Feedier

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives