Feedier Pricing, Features, Reviews & Comparison of Alternatives

Feedier

Gamified customer engagement & feedback collection tool

4.72/5 (108 reviews)

Feedier overview

Feedier is a customer survey and feedback collection tool designed to engage customers and gamify the feedback delivery process by incentivizing and rewarding customers for their time. Users can collect actionable feedback by leveraging the intelligent and interactive platform with built-in rewards and engagement programs. Key features include template and bot creation, campaign management, branded surveys, embeddable widgets, and reports and analytics. Feedier enables customers to access clean, branded surveys on any device.

The platform’s feedback carrier enables users to take advantage of pre-defined templates or Feedier’s creation bot to create customized campaigns. Organizations can apply their branding by including their logo, colors, and a custom cover image, and customize even further by adding a custom domain, intro content, as well as change the language. Users can schedule and activate their carrier for a specific date range to reach audiences at the perfect time. Businesses can send out personalized emails to contact lists, or custom texts to phone numbers worldwide which can be imported into Feedier or inserted manually. Configurable widgets can be inserted into websites or web apps to encourage feedback directly, without having to leave the site.

Feedier supports a variety of flexible question types including short and long text, slider, NPS score, and select. A satisfaction filter displays the relevant questions to the appropriate users based on how satisfied they are with the product or service, and Feedier does the matching. Users can also define conditions and set extensive question flows based on the customer's previous replies, as well as add gamification. Businesses can reward users with vouchers and coupons while controlling winning probability, and include custom files to users along with the reward emails such as special invites or exclusive content. Brands can also reward real money and send it via PayPal with a distribution limit and defined probability.

Features for targeted engagement include 5-star rating and follow buttons, testimonials from happy customers, and subscriber list management. Complete individual reports are created for each customer, with powerful analytics. Additional Feedier features include a keyword explorer, automatic insights, dynamic filters, real-time data, crossed data, roles management, notifications, secure billing, REST API, webhooks, and more.
feedier.com

Pricing

Starting from
$49.90/month
Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

Czech, Danish, Dutch, English, Finnish and 10 other languages, French, German, Hebrew, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Swedish
Feedier screenshot: Reward customers for taking the time to answer questions and fill out surveysFeedier - Next generation feedbackFeedier screenshot: Engage with customers when it matters by sharing the organization's feedback carrierFeedier screenshot: Get in-depth reports and analytics in order to better understand what customers are sayingFeedier screenshot: Feedier enables integrations via Zapier, along with an API and webhooks for more custom integrationsFeedier screenshot: Analyze feedback entries from customers

Feedier reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.7
  4.8
Ramon Hein

Fancy looking feedback surveys to engage, give and receive! Love it!!

Used weekly for less than 6 months
Reviewed 2018-07-20
Review Source: Capterra

- Receive feedback regarding courses and events -> Improve our services - Give rewards and let the customer feel well and connected with our brand -> Increase sales - Receive ratings, testimonals and social media engagement -> Raise brand awareness - Do everything in one tool -> Save time and money- Reward functions to make the customer and ourselves happy: Files, messages (e.g. for sign up details), money or vouchers - Unintrusive engagement functions after completing the survey: ask for sign up for ones newsletter, ask for a rating on platforms of your choice, ask for social media following, ask for a testimonial - Completely brandable with own company design at the top tier plan - Setup a different CNAME for every feedback survey - How easy it is to set everything up -> just click and choose

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Ed Ferrigan

Excellent Leading Edge Platform for Getting Feedback

Used weekly for less than 6 months
Reviewed 2018-09-06
Review Source: Capterra

They are very personable. They are working hard to make it a great platform. They are willing to hear feedback. And so far they seem intent on sticking with it to make it the "go to" platform for feedback.I think it's important that you get feedback from new products that people have paid for. This feedback gives you an immediate reality check on whether you've hit the mark or not. Of course that assumes you are measuring what matters most to the customer. Feedier makes it easy to set up any questions you want.

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Nefer Lopez

A solid contender in the customer feedback space!

Used weekly for less than 6 months
Reviewed 2018-07-17
Review Source: Capterra

I love the survey presentation is professional, mobile-friendly, and customized to use with my clients.I love that you can connect a sub-domain to your survey (aka carrier) so you're left with a professional looking domain like survey.acme.com. You have the option of white-labeling the survey to make it look like a custom solution (great for agencies). Feedier integrates into Zapier which opens up many possibilities for alerting team members and stakeholders and recording data. It's incredibly easy to ask happy customers to post a review on a review site like TripAdvisor, Amazon, Google, Facebook, and the list goes on. This one is the best...Feedier gives you the ability to reward your customer AFTER they submit their feedback (so you're not bribing your customers to leave a review) in the form of a voucher, downloadable asset, a coupon, etc.

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Jernej Doles

Excellent Tool for Collecting Feedbacks

Used weekly for 6-12 months
Reviewed 2019-01-18
Review Source: Capterra

I have several financial seminars (https://www.omegafinance.si/blog/shop/) that I need accurate feedback to understand better how participants got my message. It's nice to have a smart system in place which does the hard work for you. It gives me immediate feedback with a lot of insights and suggestions which help me to improve the quality of my training (https://www.omegafinance.si/blog/about-us/).The platform is very user-friendly, and the support is excellent. It makes getting feedback enjoyably. For both: creator and the end user. I have never had a chance to get so many feedbacks in such a short time. Extremely useful in practice.

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Anonymous

Makes a pleasant change from the likes of SurveyMonkey

Used monthly for 6-12 months
Reviewed 2018-12-11
Review Source: Capterra

An excellent alternative to your typical survey tools. I don't use the gamification features, but I can imagine them being awesome for the right kind of business, such as if you are aimed at people under 24.Feedier has a lot going for it. The interface is modern and clean and it provides the ultimate user with an experience that is not your typical survey. The gamification within this tool will appeal to some business whereas for others, such as mine, it is not something I want to include. Luckily, Feedier have made it so that you don't have to gamify the experience. One thing I love is how customizable it is. Many tools like this force you down a narrow funnel, but Feedier is not one of those tools. Pretty much every aspect of the surveys created can be tailored to meet your specific needs. This is very important.

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Feedier pricing

Starting from
$49.90/month
Pricing options
Free
Subscription
View Pricing Plans

Free plan: $0 (200 feedback entries per month)

Standard plan: $49.9/mo or $548.9/yr

Enterprise plan: $139.9/mo or $1538.9/yr

Feedier features

API
Activity Dashboard
Automatic Notifications
Customizable Branding
Data Import/Export
Email Templates
Reporting & Statistics

Activity Tracking (123 other apps)
Automatic Reminders (160 other apps)
CRM Integration (113 other apps)
Calendar Management (146 other apps)
Custom Fields (128 other apps)
Customer Database (118 other apps)
Customizable Reporting (130 other apps)
Customizable Templates (130 other apps)
Electronic Payments (114 other apps)
Email Integration (148 other apps)
Mobile Integration (119 other apps)
Social Media Integration (127 other apps)
Third Party Integration (166 other apps)

Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#16 in Survey

View full ranking
31
8
8
4
11

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Feedier also features in these categories:

Additional information for Feedier

Key features of Feedier

  • Question branching
  • Feedback collection
  • Analytics
  • Response validation
  • Question piping
  • Response quotas
  • Data export
  • Reporting
  • Analytics
  • Embeddable survey
  • Multiple question types
  • Data analysis tools
  • Skip logic
  • Survey builder
  • Mobile survey
  • Supports audio / images / video
  • Customizable branding
  • Reward program
  • Real-time insights
  • KPI dashboard
  • API and webhooks for custom integrations
  • Customer engagement
  • Custom links
  • Custom fields
  • SMS integration
  • Unique questions
  • Measurable ratings
  • Engagement & rewards
  • Template & bot creation
  • Custom domain
  • Campaign planning
  • Email campaigns
  • Text campaign (SMS)
  • Embedded widget
  • Satisfaction filter
  • Conditions support
  • Print material
  • Individual report
  • Keyword explorer
  • Visual analytics
  • Multiple filters
  • Export tool
  • Live automatic data
  • Notifications
  • Weekly reports
  • Secure billing
  • Roles management
  • Organization settings
  • Multi-language
View All Features

Benefits

Responsive and multi-device support enables customers to access clean, branded surveys on any device, while in-site widgets let customers give their feedback without having to leave the website.

Built-in incentive management enables organizations to give away vouchers and coupons to encourage future purchases, along with reward emails, special invites, and even money transfers.

Detailed reporting built for any type of feedback helps users to understand any customer in one click including device used, browser, answers, satisfaction, time graph, and more.

Teams of all needs and sizes can collect reviews, testimonials, and more from promoters, and get in touch with customers directly through their current email and existing CRM.

Connect to favorite tools using Zapier by building ZAPs using Feedier triggers to create customized actions whenever feedback is received.