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Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
121
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
121
Total features
70
4 categories
Functionality contenders
Overall Rating
4.7
/5
121
Positive reviews
88
31
2
0
0
Overall rating contenders
Ramon H.
Verified reviewer
Used weekly for less than 6 months
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- Receive feedback regarding courses and events -> Improve our services - Give rewards and let the customer feel well and connected with our brand -> Increase sales - Receive ratings, testimonals and social media engagement -> Raise brand awareness - Do everything in one tool -> Save time and money
- Reward functions to make the customer and ourselves happy: Files, messages (e.g. for sign up details), money or vouchers - Unintrusive engagement functions after completing the survey: ask for sign up for ones newsletter, ask for a rating on platforms of your choice, ask for social media following, ask for a testimonial - Completely brandable with own company design at the top tier plan - Setup a different CNAME for every feedback survey - How easy it is to set everything up -> just click and choose
- For some clients, the playful look and feel of the surveys are phenomenal, for others they may be a bit too fancy. I would like to have different templates with cleaner and more professional versions. - It would be great to have the ability to disable unnecessary extra information like "last question" and "you're the fastest respondent". - Furthermore, I like to display the ratings and the answers to the feedback surveys on my website in a comprehensive but clean way. At the moment it is only possible to display the overall rating. I've heard that they are working on each of this cons. After implementation this software will be perfect for my needs!!
Gavin H.
Telecommunications, 1-10 employees
Used monthly for 6-12 months
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Improve response rate for feedback.
Creates slick and beautiful surveys/feedback.
A bit expensive and has some new concepts like carriers. Wasn't sure what that was, but built in help and onboarding is great. A personal touch from the team.
Veronika W.
Education Management, 11-50 employees
Used weekly for 6-12 months
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Even after months of using it, we're still running into new bugs and problems there. Our team spent literally endless hours trying to making it work - and we never succeeded fully, because of the tool's bugginess! If you're looking for a tool to gather your feedback with, keep looking. I wouldn't recommend Feedier.
The idea behind this tool is great - asking for reviews in an interactive, gamified way, and also offering a reward for submitting a survey. We loved that idea and that's why we decided to use Feedier. I also liked the design and many possibilities of sharing the survey.
We've been struggling with it for months now and it cost us completely immoderate amount of effort and time to make it work. Overall problem is mainly that there were problems with the settings - some of them were missing, in a plenty of cases there was a problem with settings loss, we were also experiencing problems regarding the integration to our WordPress website. At the end, there was a continuos problem with data extraction and that's when we decided to stop using it for good. Also, the support didn't help us much, then they stopped responding at all. What is it good for when you can't access the gathered data???
Hi Veronika, Thanks for the feedback and for your review. As much as I appreciate, I'd like to inform you that we reply to every ticket with care. I don't understand how you could not have received any information. Regarding the bug, I understand you are frustrated, and we take your feedback seriously. We are working hard on improving the product and removing any bug. If you ever want to get back to this, just let us know. Thanks, Baptiste.
Damien B.
Verified reviewer
Telecommunications, 201-500 employees
Used monthly for 6-12 months
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Très bon suivi de la part du "Customer Success Manager " Les équipes de Feedier étaient très disponibles, apportent beaucoup de conseils sur la mise en place du questionnaire, l'envoie et l'analyse des résultats.
>Facilité d'utilisation, >Création des questions très simple, >Analyse des résultats, >Création de rapport automatique...
Pas de points faibles pour ce logiciel, très bonne expérience.
Showing original review in French. See translation
Bonjour Damien, Toute l'équipe Feedier vous remercie pour votre avis. Nous sommes heureux de lire que la plateforme répond parfaitement à vos besoins. Nos équipes sont toujours disponibles si vous avez la moindre question.
Ed F.
Verified reviewer
Consumer Services, self-employed
Used weekly for less than 6 months
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They are very personable. They are working hard to make it a great platform. They are willing to hear feedback. And so far they seem intent on sticking with it to make it the "go to" platform for feedback.
I think it's important that you get feedback from new products that people have paid for. This feedback gives you an immediate reality check on whether you've hit the mark or not. Of course that assumes you are measuring what matters most to the customer. Feedier makes it easy to set up any questions you want.
Im wanting more integration with my other platforms. For example, I want to be able to have a WordPress widget that will rotate my testimonials on a page. I want to be able to tag those testimonials and have the widget only display testimonials with a certain tag so they are pertinent to the topic. That said, I also want to direct the person to write testimonials that appeal to a theme. Right now I cant do that. For example I want to be able to have a question that says "What is different in your life now that you are using X product-service?" and I might want a question like "What would you tell someone who is on the fence about X product-service?" the answer to these are unique and would be used in only in the appropriate page on my website depending on the "proof" Im trying to convey.
Q. What type of pricing plans does Feedier offer?
Feedier has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Feedier?
Feedier has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Feedier support?
Feedier supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Swedish
Q. Does Feedier offer an API?
Yes, Feedier has an API available for use.
Q. What other apps does Feedier integrate with?
Feedier integrates with the following applications:
Zapier, Stripe, Slack, HubSpot CRM
Q. What level of support does Feedier offer?
Feedier offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat