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SOFTWater Logo

Utility billing software

Table of Contents

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SOFTWater - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SOFTWater overview

What is SOFTWater?

The SOFTWATER utility billing software is a complete solution for your utility, water and sewer billing needs. Designed to meet the needs of any municipality, school board or other utility billers, it provides an easy-to-use interface, analytic capabilities, and data management tools.

It offers many flexible payment options to reduce credit card transaction fees, including e-billing, credit card payments, and automatic withdrawals. The software provides custom reporting, which allows for quick access to user-defined reports to optimize operations.

Starting price

995

SOFTWater reviews

Overall rating

4.4

/5

29

Positive reviews

71

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.71/10
Rating distribution

5

4

3

2

1

18

7

3

1

0

SOFTWater's key features

Most critical features, based on insights from SOFTWater users:

ACH payment processing
Billing & invoicing
Customer management
Customizable templates
Electronic payments
For electricity
For natural gas
For trash
For water
Meter data management

All SOFTWater features

Features rating:

ACH payment processing
Billing & invoicing
Customer management
Customizable templates
Electronic payments
For electricity
For natural gas
For trash
For water
Meter data management
Metered billing
Non-Metered billing
Online payments
Payment collection
Penalty/Cut-Off processing
Rate management
Reporting & statistics
User management
Work order management

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SOFTWater logo

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Empty state illustration for "No pricing info"

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Free version
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SOFTWater pricing

Value for money rating:

Starting from

995

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SOFTWater price and value

Value for money rating:

SOFTWater support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person

SOFTWater FAQs

Q. Who are the typical users of SOFTWater?

SOFTWater has the following typical customers:
Freelancers, Mid-size Business, Small Business, Large Enterprises

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Q. What level of support does SOFTWater offer?

SOFTWater offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum

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