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Heartland Payments+
5
88
4
25
3
3
2
3
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payment processing software for hospitality sector
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Heartland Payments+ - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Heartland Payments+ overview
Based on 132 verified user reviews
What is Heartland Payments+?
Reviews for Heartland Payments+ come from a wide variety of industries, including construction (9% of reviewers), hospitality (7%), and information technology and services (5%). The most frequent use case for Heartland Payments+ cited by reviewers is payment processing (97% of reviewers).
What do users say about Heartland Payments+ pricing?
Some users say Heartland Payments+ offers lower initial fees and minimal service charges, but many reviewers report high and increasing costs, unexpected charges, and confusing, non-transparent pricing, making it difficult for them to assess true value.
Starting price
Alternatives
with better value for money
Pros & Cons
Payment Processing
Security and Access Control
Sales
Pricing
Opaque and high fee structure
Heartland Payments+’s user interface
Heartland Payments+ review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Heartland Payments+?
Users think Heartland Payments+ offers reliable, secure payment processing with broad support for various payment methods and strong security features. They find it easy to use, appreciate the intuitive interface, and value the ability to manage transactions and reporting efficiently, with many noting smooth integration and minimal technical issues. Some highlight the helpful customer support and adaptability for different business sizes.
Reviewers indicate that pricing is a common concern, as they experience high or unclear fees, unexpected rate increases, and complex billing. They say the fee structure can be confusing, and some feel the service is expensive compared to alternatives.
Select to learn more
Who uses Heartland Payments+?
Based on 132 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Heartland Payments+'s key features
Most critical features, based on insights from Heartland Payments+ users:
All Heartland Payments+ features
Features rating:
Heartland Payments+ alternatives
Heartland Payments+
Starting from
No pricing info
Stripe
Starting from
No pricing info
Stax
Starting from
99
Per month
PayPal
Starting from
0.09
Heartland Payments+ pricing
Starting from
No pricing info
User opinions about Heartland Payments+ price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Heartland Payments+'s price and value, mention it in a positive light.
Some users say Heartland Payments+ offers lower processing fees compared to competitors and appreciate minimal service charges, especially at the start. They find it easy to use and initially affordable. However, many reviewers report high and increasing fees over time, unexpected charges, and a lack of transparency in the fee structure. Some users feel confused by convoluted pricing and mention hidden or unclear costs, including cancellation fees. Reviewers indicate that these issues make it difficult to assess the true value, with some feeling the product is too expensive for what it provides.
, and
Heartland Payments+ integrations (3)
Integrations rated by users
We looked at 132 user reviews to identify which products are mentioned as Heartland Payments+ integrations and how users feel about them.
Integration rating: 5.0 (6)
“Great POS system for Adobe Commerce”
John A.
Manager
Integration rating: 5.0 (5)
“Mis dos webs estuvieron durante tiempo en Wordpress”
Fernando S.
Periodista
Integration rating: 5.0 (5)
Other top integrations
Heartland Payments+ support options
Typical customers
Platforms supported
Support options
Training options
Heartland Payments+ FAQs
Q. What is Heartland Payments+ used for?
Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification under a single brand. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Global Payments. Heartland Payment Processing is a cloud-based solution that helps businesses in hospitality, medical, government and other sectors accept in-person and online payments via flexible methods, including credit or debit,EMV chip cards, digital wallets and more. The mobile pay module includes a fast checkout feature that allows administrators to encrypt card data, process online transactions, generate invoices, and view charged payment processing fees. Professionals can also utilize Heartland Payment Processing to collect payments via digital wallets including Apple Pay, Samsung Pay, and Google Pay on any device, such as mobile phone, laptop, POS system, tablet, and more. Heartland Payment Processing lets businesses accept, activate, and redeem gift card payments as well as bills incurred from any virtual terminal. Teams can also utilize the platform to pay via interactive voice recognition (IVR) system and accept deposits directly from customers’ bank accounts via automated clearing house (ACH).
Q. What level of support does Heartland Payments+ offer?
Heartland Payments+ offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk
