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Sogolytics vs SurveyHero Comparison (2026)

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Sogolytics logo

Sogolytics

SurveyHero logo

SurveyHero

Overview

SogoCX provides real-time visibility into customer sentiment, helping businesses understand what truly drives satisfaction and loyalty.

Survey Creator is an online survey tool that allows users to build and share surveys quickly. The product features a drag-and-drop builder with a variety of question types, the ability to translate surveys into multiple languages, and automatic mobile optimization. Survey Creator also offers real-time response tracking, data analysis tools, and the option to embed surveys directly on websites.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

66

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

729

5

4

3

2

1

537

169

18

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

238

5

4

3

2

1

169

67

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

“I like that Sogolytics is easy to use with drag-and-drop, great templates, lots of question types, and clear real-time results.”
FX

Fran X.

Customer Service

“Sogolytics offers a very user-friendly tool that leverages AI to help quickly build surveys.”
GL

Gabe L.

Student

“It was easy to navigate and I could see I can do many things with it such as combining surveys into one and it automatically transposes data for me.”
AD

Anca D.

owner

Pros

“It offers useful customization options, smooth data collection, mobile accessibility, and reliable performance for academic and small business projects.”
Verified reviewer profile picture

Marija C.

English Language Teacher

“The response and feature limitations on the free tier can be restrictive for comprehensive data collection, especially when needing advanced analysis or export features for larger projects.”
MF

Mahir F.

Student

“It helped simplify the data collection process, and the interface made it convenient to manage responses. While some advanced features require a paid plan, the overall functionality and user experience were very good.”
Verified reviewer profile picture

Marija C.

English Language Teacher

Cons

“I least liked that some useful features feel locked behind paid plans, the design can feel a bit busy, and advanced tools take time to learn.”
FX

Fran X.

Customer Service

“I can't think of a feature we would use that it does not have available.”
HB

Harold B.

Consultant

“Its user interface is not very clear and easy to use.”
Verified reviewer profile picture

Zeyu D.

Student

Cons

“One limitation is that advanced features are restricted in the free version. While basic surveys are easy to create, features such as deeper analytics, advanced logic, or large response limits often require a paid plan.”
BR

Brooke R.

Director

“I was unable to export to csv, excel, or pdf to perform data calculations needed for my course because I have only a basic account.”
RD

Rhonda D.

Staff Technician MFG Engineering

“I would maybe like to have some options for fonts and more customization options for surveys, also my friend did a survey and the pictures were huge, you had to scroll down to find the answers, it was a little confusing but idk if that was the programs fault or his”
SL

Sophie L.

Communication Design

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features90
  • 360 Degree Feedback
  • AI Text Generation
  • API
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • CSAT Survey Structure
  • Communication Management
  • Conditional Logic
  • Customer Effort Score (CES)
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Satisfaction (CSAT) Score
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Recognition
  • Employee Segmenting
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multilingual Surveys
  • Multiple Question Types
  • Multiple User Accounts
  • Net Promoter Score (NPS)
  • Offboarding
  • Offline Response Collection
  • Onboarding
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Dashboards
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rewards Program
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Customization
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • User Management
  • Visual Analytics
  • Word Clouds
  • Workflow Automation
  • Workflow Management
  • Total features14
  • 360 Degree Feedback
  • AI Text Generation
  • API
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • CSAT Survey Structure
  • Communication Management
  • Conditional Logic
  • Customer Effort Score (CES)
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Satisfaction (CSAT) Score
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Recognition
  • Employee Segmenting
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multilingual Surveys
  • Multiple Question Types
  • Multiple User Accounts
  • Net Promoter Score (NPS)
  • Offboarding
  • Offline Response Collection
  • Onboarding
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Dashboards
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rewards Program
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Customization
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third-Party Integration
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • User Management
  • Visual Analytics
  • Word Clouds
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations16
  • Asana
  • Caspio
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Salesforce Sales Cloud
  • Slack
  • Stripe Payments
  • Trello
  • Twitter/X
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Asana
  • Caspio
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Salesforce Sales Cloud
  • Slack
  • Stripe Payments
  • Trello
  • Twitter/X
  • Zapier
  • Zendesk Suite