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SurveyMonkey vs SoGoSurvey Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

299

/user

Per year

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

8.8K

5

4

3

2

1

5,760

2,561

419

68

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

681

5

4

3

2

1

501

159

16

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.

SB

Shady B.

I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.

oP

omon P.

Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
AvatarImg

Matthew K.

Pros

The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.

CR

Chris R.

SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.

KS

Kendell S.

This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.

AM

Aileen M.

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
AvatarImg

Susan M.

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.

PS

PRAVEEN S.

There should be more protection factors when approving registrations and preventing fraud.

AR

Anonymous Reviewer

Cons

So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.

JK

Janet K.

The software did have errors occasionally, whether it seemed to be programming related or server related.

KT

Kenneth T.

If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features52
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Engagement Tracking
  • Feedback Management
  • Goal Setting / Tracking
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Response Collection
  • Online Polling
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Workflow Management
  • Total features57
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Engagement Tracking
  • Feedback Management
  • Goal Setting / Tracking
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Response Collection
  • Online Polling
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations195
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations19
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SurveyMonkey logo

SurveyMonkey

Easy to use survey software

Reviewed 4 years ago
Pros

Survey Monkey is easy to set up and use for basic surveys. I like the options for displaying the results and the surveys usually look bright and fun.

Cons

They didn't have some of the question types I needed for a particular survey I was designing for my research project so I had to use SoGoSurvey instead. The surveys don't look as "official" as other survey sites.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SurveyMonkey logo

SurveyMonkey

Best preferred survey platform to create surveys forms or assessments instantly. Value for money!

Reviewed 4 years ago

Really easy to create share and generate reports and visuals based on the data collected. A great platform to use!

Pros

This software platform compared to its competitors like Qualtrics and SoGoSurvey offers a better User Interface and a smooth end-to-end product flow. It is really simple to create surveys and assessments in this platform and distribute and generate reports based on the data collected from participants. The overall usability is also pretty well thought off! I would love to appreciate this tool for its simplicity and it's user-centric focus as it keeps the most important features used by the public in mind. If you wish to purchase this, there are various packaging options too and it's a real value for money based on the features the package provides and based on your requirements. For an Indian, I would definitely recommend this tool.

Cons

The support team is really obnoxious! There are a lot of issues noticed at times and when we try connecting with the support, we don't hear instant feedbacks or resolutions. I personally believe SoGoSurvey does a wonderful job in this regard. Most of the features are missing as compared to its competitors making this a less preferred tool for k12 schools or other areas.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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SurveyMonkey logo

SurveyMonkey

A decent survey platform for getting feedback from others

Reviewed 4 years ago
Pros

The overall flow from creating a survey to distributing and sharing it with others and obtaining responses and analyzing results based on the data obtained is pretty simple as compared to other competitors. The overall user experience and usability is 4 out of 5 and the UI is 3.5 out of 5. We are using SurveyMonkey for the last few years and how found it useful only because of the pricing, being the biggest advantage over other competitors. It generates decent visuals to represent the overall data collected, in different formats efficiently.

Cons

The overall quality of this software is ordinary and not that feature-packed as compared to other competitors especially SoGoSurvey and other top notch companies. It provides a decent user interface but the enhancements and overall flow is very difficult to understand. The support team is very poor in responding and does not give impromptu replies (have waited more than a day to hear back from them).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SoGoSurvey logo

SoGoSurvey

User Friendly Dashboad for Creating Surveys

Reviewed 3 years ago

It was easy to use, the surveys themselves looked great, but limited with the basic tier.

Pros

It is very easy to use. Much easier than SurveyMonkey and we've been using them for a long time.

Cons

You only get 15 surveys for the lowest tiered package (the basic, free) whereas others offer unlimited surveys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SoGoSurvey logo

SoGoSurvey

Great

Reviewed 5 years ago
Pros

It is user-friendly and has a clean interface. Additionally, it is a pretty easy process to generate questions needed for my surveys and in-depth interview guides (much easier than SurveyMonkey).

Cons

I have not used the research tool long enough to give a critique about the product; however, I can say that the task in trying to secure a student discount is pretty onerous.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SoGoSurvey logo

SoGoSurvey

User Friendly Software and Responsive Company

Reviewed 2 years ago

SoGoSurvey has exceptional customer service!!! This is the biggest reason I would choose to use SoGoSurvey. I LOVE the ease of building surveys, saving questions to use later, copying surveys to use again with minor edits, testing surveys, and looking at survey results. With the free non-profit upgrade we are able to get all the survey results we need to help our organization improve and meet the needs of our community. Downloading survey results is easy and the format of the results makes it easy to evaluate our results. Having used this survey company for a little more than a year, currently I have no reason to look for another survey company to use.

Pros

Being able to save questions in a question bank, copy surveys to re-use after editing, and reviewing the survey before sending are wonderful features. I can send test surveys to others for review as well. Free upgrade for non-profit does increases our survey limit so we don't worry about losing survey results because we reached our limit. Customer service is the best with responses almost the minute you ask for help!!! This is huge for me! I hate waiting day(s) to get answers to solve problems I may encounter. I haven't had very many problems with SoGoSurvey, so I don't contact them often, but the few times I have, they have always responded promptly. We can download all the results we need, no need to print it all up in order to share with members of our organization.

Cons

Getting a QR code was not as intuitive as SurveyMonkey, but their customer service easily bypassed this problem. The benefits of SoGoSurvey heavily outweigh the few things I liked slightly better about SurveyMonkey. The first year we applied for the free upgrade we needed to provide a review of their product. Because we had not used them before this was a problem, but the company was willing to work with us on this so that we could provide an honest review.

Vendor response

Cindy, thank you for such a thorough review! We are so happy to support non-profits like yours. I have passed along your accolades to our support team. I know they will be very appreciative! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SoGoSurvey logo

SoGoSurvey

So much better than SurveyMonkey

Reviewed 6 years ago

I used SurveyMonkey for years in my consulting practice and for our golf league and loved it at the time. Now I'm retired and consulting with nonprofits on a volunteer basis. I needed to create board self-assessment surveys and went back to SurveyMonkey but the cost was too much for what I needed to do so I did some research and decided to try SoGoSurvey. I'm am so glad I did. Everything about my...

Pros

Ease of design, administration and especially reporting.

Cons

I had trouble changing the color scheme when I copied a survey but I'm sure there is a quick fix if I'd taken the time to ask for help. Was doing it last minute and very late at night so didn't reach out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SoGoSurvey logo

SoGoSurvey

Perfect for larger companies

Reviewed 2 years ago

If you have a large data set, this is a great product to get really in depth on your marketing and audience data.

Pros

As a marketing nerd, I LOVED using this software! I worked for a larger company when I used it, and oh my gosh it drove me crazy seeing companies our size using SurveyMonkey. This is a powerful tool with lots of data points for a large organization with a large data set.

Cons

Being a larger software can have its downsides... I now own a sole proprietorship and don't use this software. It's more than I need, and SurveyMonkey is better suited (and priced) for a business of my size.

Vendor response

We love marketing nerds! :) Our powerful tool supports businesses of all sizes, so we look forward to discussing your specific needs!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SoGoSurvey logo

SoGoSurvey

Best Surveying tool as per my research

Reviewed 3 years ago

Excellent

Pros

Earlier I have tried many survey platforms such as Google Forms, SurveyMonkey, Typeform etc., but they all have many limitations in their free versions. Some dont allow more than 10 questions, while some dont allow conditional logic or accessing the analytics. For students, SoGoSurvey provides free upgrade to licensed features and saved hours of manual work while not costing you.

Cons

Nothing as such that I didn't like about the software. Nice features are present.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SoGoSurvey logo

SoGoSurvey

Perfect for my dissertating needs!

Reviewed 5 years ago

I have reviewed the features of several online survey platforms (SurveyMonkey, SurveyGizmo, Zoho, etc.), and I have found SoGoSurvey to be the most user-friendly. I am in the process of completing my doctorate, and I need a survey platform that has strong "behind-the-scenes" characteristics, but has a simple setup and presentation. SoGoSurvey fits those needs precisely!

Pros

The simplistic design, the intuitive setup, and the clean presentation.

Cons

I have no complaints!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SoGoSurvey logo

SoGoSurvey

I am an independent marketing research consultant and use SOGO regularly for my clients.

Reviewed 4 years ago
Pros

I like specificity the software allows me to do...skip patterns, rotate questions, standardized list, etc. I am also able to track who responds to my surveys and avoid "ballot stuffing". As a marketing research consultant, it provides WAY more usability features when compared to SurveyMonkey or even Google surveys. Additionally, SOGO allows me to customize each survey to fit my client's brand image. Providing my client's with up-to-the-minute results through SOGOs customize reports is also pretty slick.

Cons

Initially, I struggled with email invitations getting through my client's customers fire wall - this would result in many surveys not being received and ultimately a poor response rate. SOGO developed a 'text only' survey invitation allowing the survey invite to reach the inbox of the intended recipient. I would like to be able to have access to their panel. However, as I understand it, I was told my "premium" level doesn't afford that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SoGoSurvey logo

SoGoSurvey

Great for our small non-profit Temple

Reviewed a month ago
Pros

Our organization is a modest size (few hundred members) and this is the first time we're putting out a survey. We started out by trying to build this simple survey in SurveyMonkey, but kept running into issues where they required us to buy more expensive plans. SoGoSurvey on the other hand had all those features available in the free and trial level, and then we found out about their discounted pricing for education, non-profits, etc. All the features, easy to use interface and meaningful pricing sealed the deal.

Cons

We're just getting started with the software, and so far, no issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SoGoSurvey logo

SoGoSurvey

The Best Survey Tool

Reviewed 5 years ago

I found SogoSurvey after having used other survey tools like SurveyMonkey and KeySurvey. I was just blown away by its power and ease! I could finally administer a truly anonymous employee survey from within the survey tool. The response rate I received was 3 times more than the last year! The reports were a breeze and I could generate the reports myself without downloading in excel and working on the data. I wish I had discovered SogoSurvey earlier, but I am sure I'll be saving a lot of time and money this year with SogoSurvey. Thank you SogoSurvey!

Pros

Ability to conduct anonymous surveys, branching, reports and support

Cons

Had a great experience with my first survey, can't think of anything so far!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SoGoSurvey logo

SoGoSurvey

A perfect tool for students

Reviewed 6 years ago

The amount of surveys you need to do in college is unreal. Finding a gem like SoGoSurvey is wonderful. I was searching for a survey program that would allow me to do more than your general survey like surveymonkey does. SoGoSurvey is just that product. I really appreciate the ease with which I was able to develop an employee engagement survey. I used one of their templates and was easily able...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SoGoSurvey logo

SoGoSurvey

Great experiences with SoGo Survey!

Reviewed 6 years ago

To finish my study of animal sciences, I am writing a master thesis on the subject of 'Parasite management in Austrian sheep production'. Me and my supervisors decided to distribute a online questionnaire to sheep breeders in Austria. The reasons were the easier and safer distribution compared to dispatch by mail, and the fact that I don't have to digitalise it myself to transfer them into the program...

Pros

No pros were added to this review

Cons

No cons were added to this review