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Sogolytics

4.7
(721)

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Customer and employee experience management platform.

(10)

Sogolytics Pricing, Features, Reviews and Alternatives

Sogolytics FAQs

Q. What type of pricing plans does Sogolytics offer?

Sogolytics has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Sogolytics?

Sogolytics has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Sogolytics support?

Sogolytics supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Sogolytics support mobile devices?

Sogolytics supports the following devices:
Android, iPad, iPhone


Q. Does Sogolytics offer an API?

Yes, Sogolytics has an API available for use.


Q. What other apps does Sogolytics integrate with?

Sogolytics integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, Google Analytics 360, Zapier, Gmail, Trello, Google Drive, Twitter/X, Stripe, Salesforce Sales Cloud, Slack, Caspio, Meta for Business, Google Calendar, Mailchimp, Asana, HubSpot CRM, Zendesk Suite, Microsoft Excel


Q. What level of support does Sogolytics offer?

Sogolytics offers the following support options:
Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum

Sogolytics product overview

Price starts from

25

Per month

Per Feature

What is Sogolytics?

Sogolytics is an enterprise feedback management tool for the creation and management of customer and employee experiences. Providing an all-in-one data collection and analysis platform, Sogolytics grants users the ability to create multiple surveys, polls, quizzes, and forms with customization, distribution, and reporting tools.

Key benefits of using Sogolytics

  • Utilize the drag and drop interface to build surveys either from scratch using a variety of elements and question types or by customizing one of the many in-built templates. Users can add branching and skip logic to enhance and personalize the respondent’s experience, and to ensure that no time is wasted on irrelevant questions.

  • Set up rules and alerts to manage responses when surveys are submitted such as a thank you message for all submissions. Users can also set up additional response rules such as alerting support staff if an unsatisfied customer leaves a bad rating.

  • Customize surveys, polls and quizzes by adding logos, changing fonts and colors, and choosing from a range of different question types including NPS, matrix grid, rating grid, attachment, image choice, and more.

  • Schedule customized survey invitations and reminders to send to contact lists from the contact manager. Automate these reminders to send to contacts who have yet to respond based on predefined rules and time frames.

  • Gain insights with real-time reporting via our advanced dashboards. Analysis options, including easy-to-use visualizations, report distribution, and segmentation options, clearly showcase the drivers of customer and employee experience.

  • Maximize the value of your data through our API, CRM, and other integrations.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    24/7 (Live rep)
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Documentation
    Videos
    In Person
    Webinars

    Not sure about Sogolytics? Compare it with a popular alternative

    Starting from

    25

    Per month

    Per Feature

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    Starting from

    39

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    Sogolytics pricing information

    Value for money

    4.5

    /5

    721

    Starting from

    25

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Sogolytics features

    Functionality

    4.6

    /5

    721

    Total features

    61

    5 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Data Import/Export
    Customizable Templates
    Customizable Branding

    Functionality contenders

    Sogolytics users reviews

    Overall Rating

    4.7

    /5

    721

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    529

    169

    18

    2

    3

    Pros
    The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
    SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
    This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
    Cons
    So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
    The software did have errors occasionally, whether it seemed to be programming related or server related.
    If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.

    Overall rating contenders

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