Sogolytics vs SurveySparrow

Google Forms

SurveyMonkey

Typeform

Zoho Survey

XM for Customer Experience

Pollfish

Compare Sogolytics and SurveySparrow based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to registration forms.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

The leading experience management platform for organizations of all sizes that seamlessly automates data collection and analysis.

360 Degree Feedback

Action Management

Activity Dashboard

Alerts/Notifications

Communication Management

Customer Experience Management

Customer History

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Data Visualization

Drag & Drop

Email Marketing

Email Reminders

Engagement Tracking

Event Triggered Actions

Feedback Management

Mobile Survey

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Offboarding

Offline Response Collection

Onboarding

Performance Metrics

Predictive Analytics

Pulse Surveys

Question Branching

Question Library

Question Piping

Randomization

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reminders

Reporting/Analytics

Response Quotas

Response Validation

Search/Filter

Sentiment Analysis

Site Intercept Survey

Skip Logic

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Text Analysis

Third-Party Integrations

Trend Analysis

URL Customization

Visual Analytics

Workflow Management

Sogolytics

Android

Web-based

Windows

iPad

iPhone

Board Chair

The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.

Pantry Coordinator

SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.

Teacher

This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.

Master's Student

Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.

Student

Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.

Director of Business Development

A great product with good customer support and help for the non-profit community.

studio coordinator

This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.

They have great customer service, quick to respond with good information.

Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.

I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.

Systems Admin

This is an excellent platform to use with really useful features.

Special Education Recruitment Specialist

So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.

Executive Director

This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.

Therapist

The software did have errors occasionally, whether it seemed to be programming related or server related.

Procurement Manager

If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.

The integration is just flawless. Creating and sharing surveys are now so simple.

Youth Development Director

Ease of use, designs possibilities, integration with other platforms.

For this product, you get what you pay for though.

Sogolytics screenshot: Sogolytics distribution methods including email, SMS, QR codes, and HTML embeds. 

Sogolytics screenshot: Sogolytics sentiment analysis dashboard displaying emotional tone, keyword themes, and positive, neutral, or negative sentiment distribution from feedback data. 

Sogolytics screenshot: customer experience analytics dashboard with all the key CX metrics such as NPS, CSAT, and CES visualized. 

Sogolytics screenshot:  Sogolytics CSAT reporting including score trends and satisfaction breakdown. 

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.

Pollfish is an online survey solution that helps businesses create surveys using a self-service portal and receive consumer responses in real-time. It enables advertising agencies to run online campaigns, generate consumer reports, and define target audiences by analyzing consumer behavior.

SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

Access Controls/Permissions

Anonymous Feedback

Autofill

Automated Scheduling

Benchmarking

CES Survey Structure

Chat/Messaging

Complaint Monitoring

Conditional Logic

CSAT Survey Structure

Customer Database

Customer Journey Mapping

Data Security

Electronic Signature

Email Management

Employee Database

Employee Portal

Employee Profiles

For Healthcare

Forms Creation & Design

Individual Development Plans

Knowledge Management

Mass Texting

Media Monitoring

Mobile Access

Multiple Question Types

Multiple User Accounts

Negative Feedback Management

NPS of Customers

NPS of Employees

NPS Survey Structure

Offline Access

Paper-Based

Performance Management

Performance Review Management

Personalization

Phone-Based

Process/Workflow Automation

Progress Tracking

Rater Selection

Ratings/Reviews

Real-Time Notifications

Reporting & Statistics

Review Monitoring

Segmentation

Self Assessment

Single Sign On

Skills Assessment

SMS Messaging

Social Media Integration

SSL Security

Statistical Analysis

SurveySparrow

Linux

Employee 

The customer support by survey sparrow is excellent. If anyone is looking for best review platform truly i will recommend surveysparrow for them to experience the best.

Managing Director

My clients and their clients love this software. The best resolution to typeform issues.

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Overall SurveySparrow is already good with the potential to be amazing.

Senior Manager

It's good for the feedback survey. I can say its very good tool and we used the API also and its worked very well.

Senior Technical Recruiter

Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

Managing Partner

I had some small feedback on a SurveySparrow newsletter, got a mail back the same day thanking me for my comment and got asked if I had anything else to share, improving future outreach.

Accountant

The design looks really fresh and there are some excellent tools which really make life easier for us such as the built-in email share and the audience management.

Human Resources Generalist

I totally love SurveySparrow it gathers clients' straightforward assessments additionally as paying you for your suppositions.

Senior Program Manager

A tool that makes it easy and effective for you.

Inability to move through the visual view of the survey without going from start to finish to see edits. Renaming is only available on the Enterprise subscription.

The studies are not difficult to know and surprisingly simpler to complete and have numerous studies to wrap up. It's a truly incredible overview device and it is not difficult to utilize.

Owner

Really bad customer service. Slow response time and no real help.

Also, the customer support is fast and friendly.

Sogolytics vs SurveySparrow Comparison (2026)

Sogolytics

SurveySparrow

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives