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Square Appointments vs Noterro Comparison

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Overview

Category Leaders

Square Appointments is the all-in-one point of sale for booking, payments, and team management. We handle the admin while...

Category Leaders

Everything you need to run a better practice. Practice management software that offers charting, scheduling, billing, payments...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

186

5

4

3

2

1

122

35

22

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.8

532

5

4

3

2

1

413

110

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It’s amazing to have your days in one place. Square sends out reminders and confirmations which is amazing.
We liked that it tied into Square and we wanted to keep everything inside of unified platform. We also like clean layout.
I have a wonderful time using square and I recommend it to everyone I know that’s in business.

Pros

They are very fast to respond. M not super savvy when it comes to computers so I love the ease of their interface.
It is so comprehensive, intelligent, and easy to use, plus easy to review for repeat clients. Great especially for massage therapists, bodyworkers, osteopaths, and physiotherapists.
I recommend it to all other massage therapist starting out on their own, super simple to learn and use. Great support if needed.

Cons

Square has no emergency procedures. I was just told Monday morning that the initial complaint was not entered correctly and no one has even looked at our issue yet.
I hate having to login with my email and password over and over.
The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.

Cons

I just sat here for 10 minutes trying to think of something negative and am unable to come up with anything.
They changed this to listing them horizontally, which I find very hard to read, and often miss some conditions if I'm in a hurry.
There's a dorsom aspect of foot pic missing in the pictures in the soap notes. I can't remember which one.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Charting
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Clock In/Out
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • In-Person Payments
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Job Management
  • Loyalty Program
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Outcome Assessment Tools
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Rate Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Planning
  • Waiting Time Tracking
  • Website Integration
  • eCommerce Management
  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Charting
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Clock In/Out
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Chiropractors
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • In-Person Payments
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Job Management
  • Loyalty Program
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Outcome Assessment Tools
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Rate Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Planning
  • Waiting Time Tracking
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations19
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

NC
AvatarImg

Nikki C.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Noterro logo

Noterro

Noterro…No brainer

Reviewed 2 years ago
Pros

The ease of use for administrators, practitioners and clients alike is what makes this product so attractive. Coupled with all the personalization options, it’s a great option for my practice.

Cons

I wish I was able to integrate square appointments, however there are work arounds.

Vendor response

Thanks for your feedback!

NH
AvatarImg

Nicolette H.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Every you need in practice management software.

Reviewed 10 months ago
Pros

Easy to use and very easy to set up with or without the guidance of their youtube channel. There are youtube videos for any feature you aren't sure how to use, and customer support is very responsive. Software issues after updates are very quickly addressed. I love that you can click and drag to move appointments. I love that they're still developing the software to add new or requested features.

Cons

I wish you could pinch to zoom out on the calendar of the noterro app (on android) to be able to view more. It would be easier to set up appointments on mobile (when out and about- it happens!) and to take payments linked through Square, which can only be done on mobile.

Vendor response

Thanks for the review and feedback!

CH
AvatarImg

Christopher H.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Good overall

Reviewed 2 years ago

I’m happy with Nottero been with them for five years

Pros

Easy to use. I like the fact Soap are available for clients.

Cons

Online booking need to be ingredients with Square online booking.

Vendor response

Thanks for the review Christopher. You can use the Square integration for online booking with the new Patient Portal! :)

MR
AvatarImg

Monica R.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Noterro logo

Noterro

Good product for the price

Reviewed 5 months ago
Pros

The pricing is what keeps me using the product

Cons

I dont like that i cant use square with classic online booking.

Vendor response

Thanks for the review Monica. We recommend using the Web Portal & App instead of classic online booking, which eventually will eventually be sunsetted.

JS
AvatarImg

Jeannie S.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Noterro logo

Noterro

Noterro is so-so

Reviewed 7 months ago

I don’t love Noterro but I hate switching online scheduling systems.

Pros

I’m not sure. I’m glad I can link my Square with Noterro.

Cons

That I don’t receive text notifications when a client books an appointment.

Vendor response

Thanks for the feedback Jeannie.

TP
AvatarImg

Tammy P.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Noterro logo

Noterro

I've only had it for a month but so far so good I will write another review when I'm more advance

Reviewed a year ago

Great

Pros

It has awsome features and its linked to Square which I use often

Cons

no register on the software for seeing transactions to clients. The medical billing is a little confusing and not very good to maniver though

Vendor response

Thanks for the review Tammy. Reach out to us at support@noterro.com and we can show you around the billing area, it includes transaction history of clients.

RC
AvatarImg

Robert C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Get Value and Very User-Friendly

Reviewed a month ago

Overall, Noterro has provided a fantastic software for our office and a great value.

Pros

The ease of scheduling, online booking and integration with Square have been really nice.

Cons

So far, and this is still being worked out, is that daylight savings time is foreign to Canadians, and some of our clients have gotten reminders with wrong appointment times on them.

Vendor response

Thanks for the review Robert. If you're still having trouble with your timezone settings, please reach out to suppor@noterro.com. Noterro supports timezones with and without daylights savings around the world.

MR
AvatarImg

Mindy R.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Great services, great cost

Reviewed 2 years ago

This is perfect for what I need it to be. It has made my business paper-free and easy to run from anywhere.

Pros

Online booking, now with the personalized app, is great. Very easy and straightforward to use. Customer service is quick and very capable. SOAP notes are kept in each clients profile, which makes personalized appointments a breeze.

Cons

I don't like cards being held with Bambora but in person processing with Square.

Vendor response

Thanks for your feedback Mindy. With the new online booking experience via the Patient Portal, you can use Square for card on file and in person and no-longer require Bambora.

CW
AvatarImg

Catherine W.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Great

Reviewed 2 years ago
Pros

I love that it is easy to use and very user-friendly

Cons

I wish that there was an option to better customize SOAP notes, as well as have the option to approve appointments before they go into the calendar and send a second reminder for appointments

Vendor response

Thanks for the feedback Catherine. Custom clinical notes, appointment booking logic and more flexible reminders are all on the roadmap.

JS
AvatarImg

Joonhyuk S.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Noterro review

Reviewed a year ago
Pros

Easy to make appointments and clinical note.

Cons

I don't have any complaint using the system.

Vendor response

Thanks for the review!

MP
AvatarImg

Monica P.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

New user, start up massage therapist

Reviewed 2 years ago

I use Nottero for appointment booking, client lists and contacts, Invoicing and payment processing thru Square.

Pros

The support team :). I have submitted requests during my start up and all were resolved with the suport team. I feel well support and appreciate their expertise and willingness to assist.

Cons

I'd like snapshot to be able to display other therapist/doctor name as well as the client insurance company name.

Vendor response

Thanks for the review Monica. I'll pass your suggestion to our product team as well! :)

KP
AvatarImg

Kim P.

Alternative Medicine, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Noterro logo

Noterro

Enjoying my free trial

Reviewed 2 years ago

So far it’s been a good experience. Just signed up however

Pros

I really like that I can see both locations on the same calendar. Also like that waitlist option is about to be available. Pricing is better than square up. Customer service has been helpful. Need to see if they are as available as square support is

Cons

I would like to be able to upload my own welcome letter and have it automatically emailed out to a new client

Vendor response

Thanks for the feedback Kim!

AK
AvatarImg

Alyssa K.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Noterro logo

Noterro

Great for the price

Reviewed 2 years ago

So far so good. When comparing the cost to other similar services this is a great price with everything I need in one place.

Pros

Very easy to add services, create schedule and manage bookings. Creating forms was also quite simple

Cons

Doesn't integrate with my square terminal. SOAP notes could use some work, but overall not bad.

Vendor response

Thanks for the review Alyssa. Square Terminal is on the roadmap, I assure you!

CA
AvatarImg

Crystal A.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Amazing Product

Reviewed a year ago

Amazing to help patients remember appointments and helps keep the clinic organized

Pros

Easy to implement and use. Transitioning from paper to Noterro was an easy move

Cons

Some features are extra however they should just be implemented in price like insurance

Vendor response

Thanks for the review Crystal. We offer additional features as add-ons so clinics can avoid paying for features they don't use. Nobody likes bloatware ;)

CB
AvatarImg

CHristine B.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Noterro logo

Noterro

Use it

Reviewed a year ago

I no longer have to answer the phone to get clients booked in. Managing my schedule is so much easier, I can set it for my preferred time increments put in the rest time in between appointments and then the system does the rest.

Pros

I love the fact clients can book online any time of day. The program feels like a very high end product (well it is) and also the customer support is outstanding. You feel well listened to and get immediate help in any way you prefer. Secure servers are in Canada, company is Canadian and it was easy to find this out.

Cons

Implementing 3rd party payment systems. I haven't figured out attaching Square but that just needs my undivided attention.

Vendor response

Thank you for your detailed review Christine!

JC
AvatarImg

Julia C.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

I love the ease of soap notes and my clients love the ease of making and cancelling appointments.

Reviewed 7 years ago

The benefits I get from this software is real time updates to my personal calendar without having to input appointments and cancellations into the soapvault AND my calendar. My clients can also easily make and cancel appointments.

Pros

My clients enjoy the ability to easily make and cancel appointments. The first thing I look for in a system is how many clicks I or my clients have to make while navigating the website. This one is quick and easy

Cons

My clients have trouble submitting the intake forms. I often have to fill it out for them. I also would prefer to have the option of not calculating income or adding in calculating expenses along with the income.

Vendor response

Thanks for the feedback Julia!

AR
AvatarImg

Alex R.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Alex Roy Massage Therapy review

Reviewed a month ago

From the initial demo to set up your support staff has been amazing

Pros

How easy it is to set up and the low cost

Cons

No real complaint but the landing page for booking appointments that clients see could be a little nicer.

Vendor response

Thanks for the feedback Alex.

CK
AvatarImg

Clarke K.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Review of Noterro

Reviewed a year ago

It has been great transition going to noterro. We liked our previous provider but felt that we got more features and better overall user interace with noterro.

Pros

Scheduling, the ease of notes, reminders and online scheduling with integrations of square are all things that I like most with noterro.

Cons

The hardest thing is getting used to a different system. I wouldn't necessarily call it a con but we are just getting used to the system.

Vendor response

Thanks for the review Clarke!

SP
AvatarImg

Samantha P.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

I've been using this for the past 3 months or so, it has helped me to be organized, it's awesome.

Reviewed 7 years ago

To book appointments from the website and Facebook, also to make my soap notes paperless.

Pros

The soap notes how you can write down everything you need and the appointment features like reminders

Cons

The finance area I think it needs more work. I think it would be nice if it shows payments also in a graphic like a diagram, if it would help to calculate gst taxes etc.

Vendor response

Thanks for the feedback! A revamped finance section is in development! :)

KB
AvatarImg

Kathryn B.

Alternative Medicine, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Easy online booking system

Reviewed 5 months ago

Really good! Helpful support staff and easy set up. Youtube instruction videos were a bonus as well.

Pros

Price value is fantastic, Easy set up and very helpful support chat team

Cons

It would ve nice to view calendar appointments to fit smart phone screen instead of scrolling sideways to view

Vendor response

Thanks for the review!

SB
AvatarImg

Sonia B.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Noterro logo

Noterro

A Good Starting Point For New Businesses

Reviewed 4 months ago
Pros

It has the basics of what you need to start a new business at a good price. You can integrate Square space for payments.

Cons

It’s not as intuitive as I would like it to be, but I have been able to reach out to customer service. They are very down to earth and helped with all my questions.

Vendor response

Thanks for the review. Reach out to us anytime! :)

JT
AvatarImg

Juana T.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Very professional lucking from my clients point of view.

Reviewed 4 years ago

Easy and understanding

Pros

Definitely everything! The email, test message that it sends to my clients to remained their appointments

Cons

The remainder phone calls for my clients .they ask me about. It was uncomfortable. To trying to respond, because I don't know the answer

Vendor response

Thanks for your feedback Juana. If you're stuck on anything, just reach out to us at support@noterro.com and we'd be happy to help!

KP
AvatarImg

Kim P.

Medical Practice, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Noterro logo

Noterro

Easy to use

Reviewed 7 years ago

Saves time. Saves paper.

Pros

Saves time on charting. Email reminders for patients less missed appointments. Can access it from my phone.

Cons

Every time there are updates done it causes glitches for several days afterwards, program can be slow at times

Vendor response

Sorry for the trouble, we've been working hard to reduce post-deployment bugs, promise!

WV
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Wilma V.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Noterro

Review

Reviewed 8 months ago
Pros

Ease of set up. Customer ease of use of website

Cons

Any change you make does not carry over to existing appointments so you either have to redo all of the appointments or leave it until all of them have passed. Also if you want to call them it is hard to get ahold of a person. You have to do it online

Vendor response

Thanks for the feedback Wilma. For the repeating appointments, if you make an update, you can also "Update all future" appointments in the repeating group of appointments. If you need a call asap, just email support@noterro.com and ask for a call back. Someone can usually give you a call within a few minutes.

LP
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Lisa P.

Medical Practice, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Noterro

Noterro is great!

Reviewed a year ago

Overall this product is very good and I am so happy I have changed to it 6 years ago. There is always improvements coming out.

Pros

I like the ease of booking and controlling my schedule. Client like the online booking and the new online booking app. I love that all my paper work is digital, no more paper!

Cons

I think the online booking could be a little more intuitive. For example, if appointments are set to book every 90mins but someone books a 30min appointment + 30min break that would actually leave a 1 hour break. I would like that to automatically change to avoid gaps in my day, booking appointments back to back

Vendor response

Thanks for the feedback Lisa. You should consider using Cluster Booking (it's in your Calendar Settings) to avoid gaps in your day. Reach out to us if you need any help! We have a 6-minute median first-response time. ;)