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StarChapter vs ACTIVENet Comparison (2026)

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Good recommendations?

StarChapter

ACTIVENet

Overview

StarChapter is an association management software serving local association volunteers in the United States and Canada.

ACTIVENet is a recreation management software that simplifies facility management, membership tracking, marketing, online registrations, and automated workflows, empowering parks and recreation departments and YMCAs to streamline operations and deliver exceptional community experiences.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

119

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

656

300

223

101

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

3.9

Value for money

Ease of use

Features

Customer support

42%

would recommend this app

Pros

“Combines membership management, event registration, email marketing, website management, and payment processing in a single system.”

Emely A.

Chapter Administrator

“While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms.”

Emely A.

Chapter Administrator

“how it has a full suite of email marketing, website, event and member managment all in one.”

Dennis M.

IT Services Manager

Pros

“The best features is the easy tracking of recreation sign ups and processing the payments and this tracks the user photo and season of use.”

Daniel S.

Network Administrator

“The calendar is very well designed, enabling users to view space availability in separate calendars and incorporate crucial information like setup time, attendance, type of event, etc.”

Zack T.

Director of Facility Events

“It has comprehensive features and functions that fit an agency's needs. But the customization is limited and the learning curve is challenging. Plus, the complexity of the user interface and managing data prevents users from fully using all the features.”

Lin W.

Manager

Cons

“It’s not always user‑friendly. While support tickets are answered, the instructions for updating page content can be difficult, and numerous backend steps are required.”

Kelly W.

Association Executive

“Some of the ways of finding and publishing pages is hard to figure out since we only use and update those pages annually.”

Ed C.

Administrator

“The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.”

Eshana H.

Administrator

Cons

“The lack of update impacts our processes such that we require to keep track of thousands of paper copies which is absolutely archaic and waste of time.”

Melissa S.

Recreation Services Assistant

“Customers complained about the UI, and setting up complex reports like the Transaction Export was tough for staff.”

Stephanie M.

Registration Associate

“The only thing I don’t like about ActiveNet is the number of times we have to verify who we are when logging in.”

Tyanna D.

Graduate Assistant