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StarChapter vs Cvent Event Management Comparison (2026)

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StarChapter

Cvent Event Management

Overview

StarChapter is an association management software serving local association volunteers in the United States and Canada.

Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

119

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

656

300

223

101

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.5

650

371

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“Combines membership management, event registration, email marketing, website management, and payment processing in a single system.”

Emely A.

Chapter Administrator

“While the built-in website tools are convenient, organizations looking for highly customized designs may find them less flexible than dedicated web platforms.”

Emely A.

Chapter Administrator

“how it has a full suite of email marketing, website, event and member managment all in one.”

Dennis M.

IT Services Manager

Pros

“The platform is an essential tool that keeps our event info and data centralized, helping improve organization, efficiency, and collaboration. While some workflows could be more streamlined, the overall functionality and reliability make it very valuable event management solution.”

Kayla S.

Event Manager

“Cvent helps streamline processes, improve efficiency, and create a better experience for both organizers and attendees including all the event registration process.”

Adriana B.

Strategic Relationship Officer

“I love how everything is all connected all the way from the speaker experience to the attendee registration so that way when you get to building the website and mobile app everything is done for you!”

Caroline T.

Global Events Technology Coordinator

Cons

“It’s not always user‑friendly. While support tickets are answered, the instructions for updating page content can be difficult, and numerous backend steps are required.”

Kelly W.

Association Executive

“Some of the ways of finding and publishing pages is hard to figure out since we only use and update those pages annually.”

Ed C.

Administrator

“The layout is not very modern, and it shows when we are trying to present a polished front end to members and the public.”

Eshana H.

Administrator

Cons

“At times, editing information can be time consuming because it requires navigating through multiple pages and clicks to make simple updates.”

Kayla S.

Event Manager

“Additionally, I'd like to see some upgraded features when it comes to the email confirmation side - I can never truly see what my attendees are seeing unless I actually submit test registrations myself.”

Allison B.

Corporate Events Specialist

“Customer support for setting up your registration is not as good and I wish they would help walk you through what exactly it should look like, but I believe it's an extra paid service.”

Francis B.

Events