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Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote,...
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25
/user
Per month
Starting from
6.99
Per month
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Anonymous Reviewer
Verified reviewer
Consumer Goods, 501-1,000 employees
Used monthly for 6-12 months
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Best if you have budget for it. Definitely using this software, creating and customising things are really easy and no additional software skills required which makes it special.
Other platforms are upgrading higher speed like jot form, google/microsoft form with 365 subscription. Really waiting for something awesome.
Victor A.
Electrical/Electronic Manufacturing, 51-200 employees
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Good tool to get data quickly. However, coming from an Microsoft 365 environment, there are tools that I have already paid for that can do just about the same thing with more features. I would say it's a good tool for quick simple survey for free.
It's been around.... forever! I've used survey monkey for many years as a user but never as an admin. Account creation is simple, easy to share survey responses via email. I've used mostly the free version since it was all I needed to collect data quickly from users.
Data export on the free version is not great. Not sure if this is a limitation on the free version but collaboration is not allowed. I'm also only allowed to create a max of 10 questions when using the free version.
Anonymous Reviewer
Verified reviewer
Mining & Metals, 501-1,000 employees
Used monthly for 6-12 months
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Very satisfied with the app. Usefull in many ways
Very easy to use. The results from the survey is easy to understand and helps a lot for desicion making.
For apps like Microsoft Teams, seen to have error for corporate uses.
Anonymous Reviewer
Verified reviewer
Research, 11-50 employees
Used monthly for 6-12 months
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Super easy to make polls and surveys, and the distribution process is quick. I like the overall look of the surveys as well - clean and professional.
None! I would highly recommend using SurveyMonkey over Microsoft Forms/Google Forms.
Esteban G.
Verified reviewer
Computer Software, 1-10 employees
Used other for 6-12 months
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Very good, we solved the problem we had successfully.
The platform is very easy to use, and it helps a lot of pre-existing templates and the ease of personalizing with the company logo. They have more than 20 years in the survey market.
One thing to evaluate would be the needs of each company, since the current G-Suite and Office 365 solutions have very good tools to perform the same services (Google Forms and Forms Pro)
Chris P.
Verified reviewer
Real Estate, 1-10 employees
Used monthly for 2+ years
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Great to get feedback and do quick and detailed surveys.
Survey Monkey is very user-friendly. It is easy to set up, use and send out. Brand recognition helps with user acceptance.
no real downside. It is a standalone product vs being integrated with an office suite like Google or Microsoft 360.
Anonymous Reviewer
Verified reviewer
Higher Education, 1,001-5,000 employees
Used other for 2+ years
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While the overall experience was good, it lacks certain functionality such as transporting dat or information to compatible softwares.
The simplicity is the greatest strength for the application. User interface is also a strength, which is easy to use and friendly.
I did not like how the survey platform is not compatible with softwares such as Microsoft office word or excel.
Anonymous Reviewer
Verified reviewer
Higher Education, 501-1,000 employees
Used monthly for 2+ years
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Research and registration for programmes and events.
The convenience of collecting data and to register persons for an event. It captures all relevant information and provide an analysis of the data collected.
it is not always easy to transfer the data to time-consuming at times to extract the data to Microsoft Excel.
Anonymous Reviewer
Verified reviewer
Hospitality, 10,001+ employees
Used monthly for 6-12 months
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I like that survey monkey has skip logic and the ability to use more powerful branching tools than Microsoft Forms.
The subscription needs for Survey Monkey make it harder to use when my employer has Microsoft Forms included in our enterprise account.
Christine R.
Real Estate, 1,001-5,000 employees
Used other for 2+ years
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I like that you can create your own surveys or use the surveys provided. There are so many templates you can use to create the survey needed, which is great!
What I liked least about the software was that I couldn't save the survey or copy and paste it to my desktop or Microsoft Word.
Cory W.
Verified reviewer
Computer Software, 11-50 employees
Used weekly for 2+ years
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It's a really standardized and easy to use tool, I have some special wants and needs, but I'm able to pull the information through the back-end for features that are not available and process myself. Overall it hosts all of our course surveys and has great connectivity for other apps to assist me.
I love that I can connect my account to Zapier, Webmerge, custom SQL applications and Office 365. This provides me a lot of functionality to create workflows and allow me to merge documents using information within the surveys for our completion certificates. (We host training courses)
In order to search through information you have to go one individual response at a time, it would be great to line them up for faster searches, and export especially. I have to export every survey for a particular class or just one, I cannot select a range.
Anonymous Reviewer
Verified reviewer
Financial Services, 10,001+ employees
Used daily for 2+ years
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If you need to create a survey, surveymonkey is your go to software. Very customer friendly, you can create a survey in just 10min and share it with anyone. Also, easy to collect feedback from your surveys
Cannot integrate with other microsoft applications, which would be amazing if it could, as it will make it even easier to present the outputs from the surveys
Anonymous Reviewer
Verified reviewer
Education Management, 201-500 employees
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Has all of the features that Google and Microsoft Forms have with the added advantage of much better reporting/analysis tools once a survey is collected and processed
Survey Monkey's added features come at a premium cost as opposed to Google's freemium model
Ian F.
Verified reviewer
Education Management, 11-50 employees
Used monthly for 2+ years
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Great product. More usable than Google Forms- both in terms of function, and setting up questions.
The pre-formatted questions, and comment boxes make surveying quick & easy. You can even decide what the survey topic is, and with pre-screened questions, almost all your work is already completed!
Sometimes not everyone can access the survey, depending on the format that you send out. Also, not having it immediately connected with Google Suite or Microsoft can add an extra step.
Adam D.
Verified reviewer
Medical Devices, 201-500 employees
Used monthly for 2+ years
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Overall, I've had a positive experience with SurveyMonkey. It allows me to easily get feedback from customers that I can use to help improve our business.
It makes it easy to develop and design professional-quality surveys you can use to obtain valuable customer feedback. Some people complain that it's not intuitive, but if you have any experience at all using software it's not hard to figure out. I can have a survey created and sent out in less than 30 minutes.
It's a little pricey for what you get. We recently had to remove a couple of users because costs were too high. As a result, people who had their accounts revoked have been using the Forms app offered by Office 365. We're considering just moving everyone to that because it does what we need it to do and doesn't cost anything extra.
Michael H.
Hospital & Health Care, 5,001-10,000 employees
Used weekly for 2+ years
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I use it for evaluations of classes, and it does it for a reasonable price. However, they recently restricted their license to two devices, and I have found that MS Forms in MS Office 365 can do this just as well. I am anticipating that I will not renew the contract when it comes time for renewal.
It does what it says it will do. You can create surveys and send them out to people many ways. You have a lot of options for how you can set up the questions. It complies the data and provides it to you in a usable way.
I would like to be able to include a certificate of completion or some kind of customized token or badge for the completion. However, there is no function for doing this. Also, the searching through surveys always resets to the very beginning when you finish working with one. So, if you want to search multiple surveys, you have to start at the beginning once you work with the first. It would be nice to be able to return to my search results.
Jessie M.
Verified reviewer
Education Management, 11-50 employees
Used other for 1-2 years
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Free tool that allows you track parents overall experience at school through surveys! Helpful customer support!
Fairly easy to create a distribute surveys with little to no experience once logged-in. It allows you to log in with a google, office 365, facebook, or Linkedin account which is helpful and makes creating an account a quick process. It's also a free tool which is great! Overall a great free tool that allows you to measure your parents experience at school.
Interface could improve in terms of being a bit more intuitive. A few of our parents mentioned that the look of survey monkey on their phone looks a bit antiquated- doesn't have a proper app look or feel.
Madison S.
Construction, 201-500 employees
Used monthly for less than 6 months
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It was okay, nothing to memorable
This software was pretty easy to understand; however, it was not my favorite to use as a form creator. I had several issues and sometimes the data was difficult to work with. I would much rather use Find Time in Microsoft.
Some features were weird. I like another software better.
Anonymous Reviewer
Verified reviewer
Consumer Electronics, 10,001+ employees
Used monthly for 1-2 years
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Its freemium model is very generous in allowing evaluation of the tool's capabilities before buying a subscription. We used it to build a few small-scale analyses before subscribing and rolling it out on a larger scale. Its user friendliness makes it easy to learn (but mastering it is not for everyone), allowing other teams to get started with very little training.
SurveyMonkey was the first mainstream solution to collect structured feedback. It makes it easy to design research for many use cases, from simple polls to multi-page surveys. The way results are collated and presented makes it easy to do analysis and draw insights.
Over time, several large productivity suites (e.g. Microsoft Office, Google) have created SurveyMonkey-like tools which, while not as feature-rich, provide better native integration in their respective environments, allowing for seamless sharing and collaboration on results.
Jeffery G.
Design, self-employed
Used daily for 6-12 months
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Cheap, an incentive for cash - Stable brand - was one of the main review organizations on the planet with online studies - Great fare alternatives to Microsoft and Google items - versatile plan - worker stacks quick - highlights for setting up the study - text boxes, checkboxes are extraordinary.
The possibly time I had inconveniences was the point at which I was utilizing the versatile application to make a survey and I shut the application before fruition. All my work was lost as it didn't save it consequently and I needed to begin once more. Another issue is that it doesn't permit work to be done disconnected.
Rochak A.
Verified reviewer
Financial Services, 10,001+ employees
Used monthly for 2+ years
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excellent, does what it says and have been doing it for a long time. Can't go wrong with them
- Inexpensive, value for money - Stable brand - was one of the first survey companies in the world with online surveys - Great export options to Microsoft and Google products - mobile friendly design - server loads fast - features for setting up the survey - text boxes, checkboxes are great.
Getting good competition from Jotform which does most of survey money items for free. UI should get improved now that people are using it on touch friendly devices
Dulvin W.
Verified reviewer
Computer Software, 10,001+ employees
Used weekly for 6-12 months
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Survey monkey provides a very good experience for any one trying to create polls. I basically use for within team polls but this would even be great for anything for a larger audience as well. So easy to create polls and analyze them. Having this integrated to microsoft teams gives a further edge as well
I like that it has all the types of polls to select from. Be it multiple choice questions, text based questions, anything you need is built right in
There's nothing to dislike in this app. Everything is smooth and perfect for me
Steve P.
Used monthly for 1-2 years
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The software is so, so easy to navigate and create some pretty complex flows. We've deployed it here and even those without substantial computer experience can navigate it and use it effectively. Multi-user management is also pretty easy. It's not quite as easy as, say, Microsoft Forms but it's also far more capable in comparison.
Sometimes, filtering results after the fact isn't as clear as it could be, especially when you're talking something like Excel exporting. Other than that, it's very comprehensive.
Anonymous Reviewer
Verified reviewer
Higher Education, 501-1,000 employees
Used monthly for 1-2 years
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Our Creative Communications department frequently utilizes SurveyMonkey when polling our faculty and staff. The last time I received a survey through SurveyMonkey, I had no idea it was SurveyMonkey until I clicked submit. SurveyMonkey allows companies to truly make polls their own with custom logos and branding capabilities. I've never had any technological hangups when completing or submitting something through SurveyMonkey, so the software is reliable. I have limited experience working with SurveyMonkey from the administrator's perspective, but the analytics features are far more robust than something like Microsoft Forms.
The basic plan is somewhat limited with its options. I know the incentive is to purchase a higher tiered plan, but sometimes the more costly plans aren't feasible for smaller surveys (and the basic plan doesn't give all the functionality needed)