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SurveyMonkey vs Microsoft 365 Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,737

2,540

419

68

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

8,691

3,082

484

64

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.

MS

Mark S.

I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.

CA

Colin A.

The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.

HS

Hannah S.

Pros

I love the ease of use of the product, I love what the product can do and I love all of the various options. Specifically Sharepoint, Outlook and OneDrive.

wD

whitney D.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

CP

Cathy P.

Integration, coherence and great ability to cope with plenty of scenarios. Some applications are best of class, others are the current state of the art.

MM

Marco M.

Cons

There should be more protection factors when approving registrations and preventing fraud.

AR

Anonymous Reviewer

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.

Susan M.

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.

PS

PRAVEEN S.

Cons

Next, when an Excel sheet is corrupted, no backup is taken and we end up losing the whole file.

SP

Shrinithi P.

Sometimes i get logged out and have trouble logging back in. This is very rare but can be confusing and upsetting as everything is on there.

RC

Ryan C.

This is the sort of thing the hard drive resident application never struggled with. Conditional formatting layered up is the sort of thing that causes problems.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features50
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Audit Trail
  • Benchmarking
  • Booking Management
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discussions / Forums
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Full Text Search
  • Inbox Management
  • Live Chat
  • Live Results Sharing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Presentation Tools
  • Project Templates
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Templates
  • Third Party Integrations
  • To-Do List
  • Trend Analysis
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • URL Customization
  • Version Control
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Visual Analytics
  • Total features69
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Audit Trail
  • Benchmarking
  • Booking Management
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discussions / Forums
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Management
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Full Text Search
  • Inbox Management
  • Live Chat
  • Live Results Sharing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Format Support
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Presentation Tools
  • Project Templates
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Team Calendars
  • Template Management
  • Templates
  • Third Party Integrations
  • To-Do List
  • Trend Analysis
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • URL Customization
  • Version Control
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Visual Analytics

Integrations

  • Total integrations188
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations918
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk