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ThunderTix vs Showpass Comparison

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Overview

Category Leaders

Software that transforms the box office from chaos to calm. A single system for reserved seating and general admission, season...

Category Leaders

Showpass is a ticketing & box office platform. Plugins for websites and Facebook ticket sales. Quotes in 24 hours. Free Scanning....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

253

5

4

3

2

1

199

50

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

375

5

4

3

2

1

260

105

9

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
We love working with ThunderTix. ThunderTix has an amazing support system in place.

Pros

The majority of this software is super user friendly, as someone who does not credit herself to be a whiz at technology. The customer service is prompt and friendly.
Great experience overall and I will be continuing to use Showpass for my events. So many user friendly features, great support from customer service.
Customer service has been amazing and we have really enjoyed the ease of use and the final product. Thanks for your hard work ShowPass team.

Cons

You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.

Cons

Some of the details that needed to be entered, was afraid I might miss something.
I haven't found anything that I've disliked currently as the updates recently have changed any pain points.
There was a bit of a delay in the service from Showpass setting up all our features.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Class Registration
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Floor Plans & Maps
  • Food & Beverage Management
  • For Film Festivals
  • For Music Festivals
  • Gamification
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Reviews Management
  • Role-Based Permissions
  • Room Block Management
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsor Pages
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • User Management
  • Vendor Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features110
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Class Registration
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Floor Plans & Maps
  • Food & Beverage Management
  • For Film Festivals
  • For Music Festivals
  • Gamification
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Reviews Management
  • Role-Based Permissions
  • Room Block Management
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsor Pages
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • User Management
  • Vendor Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite