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ThunderTix vs Showpass Comparison
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Overview
Software that transforms the box office from chaos to calm. A single system for reserved seating and general admission, season...
Showpass is a white-label event ticketing & box office app. Plugins for websites and Facebook ticket sales. Quotes in 24...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
20
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
Free
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
Pros
The majority of this software is super user friendly, as someone who does not credit herself to be a whiz at technology. The customer service is prompt and friendly.
Great experience overall and I will be continuing to use Showpass for my events. So many user friendly features, great support from customer service.
Customer service has been amazing and we have really enjoyed the ease of use and the final product. Thanks for your hard work ShowPass team.
Cons
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
Cons
Some of the details that needed to be entered, was afraid I might miss something.
I haven't found anything that I've disliked currently as the updates recently have changed any pain points.
There was a bit of a delay in the service from Showpass setting up all our features.
Key features
- Total features92
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Attendee Management
- Attendee Segmentation
- Attendee Tracking
- Badge Management
- Badge Printing
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Class Registration
- Communication Management
- Concessions Management
- Conferences/Conventions
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Engagement Tracking
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Event Tracking
- Exhibit/Vendor Management
- Financial Analysis
- Food & Beverage Management
- For Film Festivals
- For Music Festivals
- Gamification
- Group Registration
- Guest List Management
- Guest List Search
- Kiosk Ticketing
- Lead Capture
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Mobile Check-in
- Mobile Ticketing
- Multi-Event
- Multi-Facility
- Multi-Location
- Online Booking
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Registration
- Onsite Ticketing
- Payment Processing
- Personalization
- Point of Sale (POS)
- Print-at-Home
- Promotions Management
- QR Codes
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Refund Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Reserved Seating
- Room Block Management
- Room Booking
- Sales Reports
- Sales Trend Analysis
- Season Tickets
- Seating Map
- Social Media Integration
- Social Promotion
- Sponsor Pages
- Sponsorship Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Ticket Reservations
- Ticketing
- User Management
- Vendor Management
- Visitor Registration
- Volunteer Management
- Wait List Management
- Website Integration
- Website Management
- Total features114
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Attendee Management
- Attendee Segmentation
- Attendee Tracking
- Badge Management
- Badge Printing
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Class Registration
- Communication Management
- Concessions Management
- Conferences/Conventions
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Engagement Tracking
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Event Tracking
- Exhibit/Vendor Management
- Financial Analysis
- Food & Beverage Management
- For Film Festivals
- For Music Festivals
- Gamification
- Group Registration
- Guest List Management
- Guest List Search
- Kiosk Ticketing
- Lead Capture
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Mobile Check-in
- Mobile Ticketing
- Multi-Event
- Multi-Facility
- Multi-Location
- Online Booking
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Registration
- Onsite Ticketing
- Payment Processing
- Personalization
- Point of Sale (POS)
- Print-at-Home
- Promotions Management
- QR Codes
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Refund Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Reserved Seating
- Room Block Management
- Room Booking
- Sales Reports
- Sales Trend Analysis
- Season Tickets
- Seating Map
- Social Media Integration
- Social Promotion
- Sponsor Pages
- Sponsorship Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Ticket Reservations
- Ticketing
- User Management
- Vendor Management
- Visitor Registration
- Volunteer Management
- Wait List Management
- Website Integration
- Website Management
Integrations
- Total integrations21
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations5
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
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