Rezgo vs Peek Pro

WeTravel

Bókun

WeTravel is the leading all-in-one business management platform for multi-day travel businesses, providing integrated, travel-specific administration, marketing, analytics, and payment tools.

Bókun is the complete booking and channel management solution for extraordinary experiences.

14 day free trial (no CC required).

Peek Pro

Peek Pro is an online booking solution designed for rental, tour operators, and other experience-based businesses. The platform assists operators in increasing bookings through intelligent upselling features and capturing lost sales opportunities without any additional effort. It provides access to various resellers and helps teams manage all ticket sales from a centralized system.

Owner

The onboarding and customer service assistance , in this age of AI and technology it was very pleasing to be contact by a human lol , and then have an onboarding with another human. Besides the software being user friendly , the onboarding aspect really made if even better to understand all the gems available with using rezgo 100% recommend

Marketing Manager

I loved the assistance with setting up the account, and the ongoing client support is invaluable.

Rezgo is the online booking platform for tour and activity providers and resellers, offering enterprise-level power and flexibility without monthly fees. Take bookings online or offline, automate their management, and spend more time doing what you love.

Access Controls/Permissions

Activities Booking

Activity Dashboard

Alerts/Notifications

Appointment Management

Availability Management

Billing & Invoicing

Booking Management

Booking Notes

Calendar Management

Calendar Sync

Central Reservation System

Channel Management

Client Management

Communication Management

Customer Database

Customer History

Customer Support

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Document Management

Email Templates

Event Scheduling

GDS/OTA Integration

Group Reservations

Inventory Management

Invoice Management

Itinerary Creation

Mobile Access

Multi-Day Booking

Multi-Location

Online Booking

Package Creation

Payment Processing

Price/Margin Management

Pricing Management

Promotions Management

Rate Management

Ratings/Reviews

Real-Time Updates

Reminders

Reporting/Analytics

Reporting & Statistics

Reservations Management

Resource Management

Search/Filter

SMS Messaging

Social Media Integration

Supplier Management

Third Party Booking

Third-Party Integrations

User Management

Vendor Management

Waiver Management

Website Integration

Website Management

Rezgo

Web-based

Basic

Manager

I felt like Rezgo was easier for the administrator/company and posed some issues for the guests.

Business Developer

I also am enjoying the booking option set up but would welcome if I could separate the booking planner in more ways (different days with different timings).

Director of Sales

Rezgo offer numerous advantages for both customers and businesses, making the reservation process more convenient and efficient.

The company is closed on the weekends, so no demos are scheduled during this time.

sensitive content hidden] ensured every question was answered, demonstrated action that I was unsure about, as well as ensured that I received the current promotion.

I absolutely love the pricing based on your sales rather than on monthly subscription.

Rezgo just works well, and professional client support is always available.

General Manager

We haven't been able to get the moble to work with mobile printers as yet - but they are working on it for us.

Board Member - IT consultant

I reviewed about 5 companies - some never have yet responded to my inquiry.

CEO - Customer Experience Officer

Currency in the potential customers currency.

We set up Rezgo on our website 12 years ago and have been tempted away twice, and both times we came straight back after the other systems crashed or made simple tasks too complicated.

Surf Coach

user friendly interface, search engine friendly, secure

I love the flexibility that this product allows for - from keeping the cost low for us (1% is significantly lower than other products with same abilities) to being able to edit items easily once they are uploaded.

It earned Rezgo a special place in my heart. As they have a product that is not trying to be everything at the same time, we never had any issues in our integration, nor any booking failures that would require our support team to work extra hours.

We created one full program, then could duplicate and modify after that, making entering our 300+ programs for the season go very quickly.

Director of Sales & Marketing

Rezgo offers more features than we use as a performance venue and not a tour operator, so many parts of it are a mystery to me, but that's my fault.

During the integration, there were some glitches that I think were on our end, and Rezgo’s technical support went above-and-beyond to help us fix those quickly.

Tour Coordinator

I wish it would automatically send out invoices to partners as soon as a customer checks in.

Adding Rezgo to our website made our website the single largest source of bookings.

Easy for our customer service to adjust inventory, which is important to us because it can change quickly.

This is a major part of our business and until we found Rezgo we were not sure how to continue without major surcharges or complicated systems!

Right now, Rezgo support is helping connect API to Viator.

Customers find it easy to use, as evidenced by online customer survey's we've conducted and the fact that in the 6+ years we've used it, I don't remember a single customer complaint about the process.

It's easy to create new tour products and pricing tiers.

Owner Manager

We have been using Rezgo for many years and are extremely happy and satisfied with our choice of online booking platform.

The API was well documented and we were very happy with ease of integration.

We have been using Rezgo for over 2 yeaslrs now and it has been extremely helpful.

Super-easy to integrate with the WordPress plugin.

There technical support team is the best!

Booking

Tour Management

Pricing

Among reviewers who comment on Rezgo's pricing, 100% feel positive. Users say Rezgo makes it easy to set up tiered pricing, adjust rates for different periods, and manage sales rules. They appreciate the commission-based model and absence of subscription fees. They find financial tracking straightforward and inventory management simple.

Integrations

User Interface

Question and Answer

Sales and Inventory

Responsive Layout

Payment Methods

Freelancers

Small Business

Large Enterprises

Mid-size Business

Eventbrite

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Booqable

Booqable is equipment rental software for small and medium-sized businesses. It enables companies from various industries to manage inventory, schedule equipment, and accept online bookings.

Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

owner

Absolute ZERO support, left to chat with an AI bot that has no answers

Founder and Administrator

The customer portal is amazing to communicate information to the guests.

My last plea for support was on June 16, 2025.

Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and streamline operations. More bookings, fewer clicks. Request a demo with a Peek Pro expert, today.

Automated Scheduling

Availability Indicator

Client Database

Client Portal

Confirmations/Reminders

Credit Card Processing

Customizable Fields

Dynamic Pricing

Electronic Payments

Email Marketing

Employee Management

Group Scheduling

Multi-Currency

Online Payments

Online Registration

Quotes/Estimates

Real-Time Data

Scheduling

By industry, Peek Pro reviewers are most commonly professionals in leisure, travel & tourism (28%). The most frequent use case for Peek Pro cited by reviewers is reservations (75% of reviewers).

Users and use cases

Reviewers appreciate Peek Pro's flexible pricing, transparent billing, and reasonable credit card rates, which they find cost-effective. Some users report confusion over fee structures, unexpected charges, and accumulating costs, especially with advanced pricing features.

Value for money

Peek Pro is a reservations program offering key features such as online booking, payment processing, reservations management, customer support, and mobile access, among others.

Android

Windows

iPhone

iPad

FareHarbor

Xola

Bookeo

Checkfront

Rezdy

TrekkSoft

Acuity Scheduling

aReservation

Complex and costly pricing

43% of reviewers feel negative about Pricing. Users report confusion over the fee structure, unexpected charges, and difficulty understanding advanced pricing features. They say extra fees for customers and high processing costs can be problematic, sometimes leading to overcharges or unexplained additional costs. Reviewers indicate that backend pricing updates and refunds can be cumbersome, and some mention dissatisfaction with the lack of transparency regarding certain fees. They find the pricing system challenging to navigate, especially when managing discounts, group rates, or integrating third-party services.

Frequent technical problems

Director

Their system caused my website to crash repeatedly, with no help to fix it.

Waivers have glitches and can get corrupted or just disapear.

41% of reviewers feel negative about Bugs and Issues. Some users report recurring bugs, glitches after updates, and slow response times for technical support. They say issues like corrupted waivers, system crashes, and problems with automated messaging disrupt their workflow. Reviewers indicate frustration with the support process, often describing it as time-consuming and ineffective for resolving complex problems. They find that technical issues can persist for weeks, impacting their business operations and leading to a sense of being unsupported when problems arise.

Efficient seasonal operations

100% of reviewers feel positive about Seasonal Management. Reviewers appreciate how the software streamlines operations during peak seasons, allowing them to focus on other business areas. They say it saves significant time and helps them prepare for busy periods, with many mentioning improved satisfaction and excitement for upcoming seasons. Users indicate that the system is easy to adapt as their seasonal needs change, and they consistently mention positive experiences over multiple seasons. They find the platform reliable for handling increased demand and value the ongoing support during critical times.

Smooth onboarding experience

The support/on-boarding staff (especially Bri) were top notch and made the transition to the platform easy.

97% of reviewers feel positive about the Onboarding Process. Users think the onboarding is quick, straightforward, and well-supported, making the transition to the software much less daunting. They appreciate the responsive and knowledgeable onboarding team, who guide them step-by-step and address all questions promptly. Reviewers indicate that initial setup, training, and migration are seamless, with support readily available throughout the process. They say the onboarding staff make the experience easy, even for those hesitant about switching systems, and value the clear communication and helpful check-ins.

Supportive team collaboration

For a new user, the setup team was fantastic and I didn't have to lift a finger, other than learn how to use the product.

93% of reviewers feel positive about Team Management. Users say the support and development teams are responsive, approachable, and treat them as partners in business success. They appreciate the team’s willingness to implement feedback, address unique business needs, and provide timely solutions. Reviewers indicate that the team helps with setup, training, and ongoing improvements, making it easier for their staff to manage operations. They find the collaborative approach valuable for reducing stress, improving customer experiences, and ensuring smooth transitions during onboarding and daily use.

I’ve been using online booking software since starting my private tour company five years ago, primarily with Fare Harbor. While not perfect, they were generally responsive to issues. But when they announced a new 2% fee for facilitating third-party bookings — on top of what I already felt was declining customer service — I started feeling nickel-and-dimed.

Unfortunately, some of those automated messages appeared to come from her account, which buried a real request to schedule another Zoom session. When I finally found that message and replied — five days later — Peek informed me my onboarding window had closed.

Over the next week, automated emails flooded my inbox — canned messages claiming my system was running smoothly, offering surveys, or saying “we’re working on it.”

Meanwhile, Peek finally responded to my pricing issue, completely oblivious that I’d already moved on. If you’re considering Peek for booking software, be prepared: their promises sound great, but my experience was nothing but missed connections, poor support, and endless frustration.

A glitch that prevented me from updating my private tour pricing. Despite repeated requests for help, the issue went unresolved for two weeks.

Their mistake caused me to cancel this booking, and now their system won’t even allow me to process the refund.

I run Jewel Vacations, a Destination Management Company based in Jamaica, and I’m warning other business owners to STAY AWAY from Peek Pro.

Their sales rep, [sensitive content hidden] had reached out during peak season last year, but I wasn’t about to overhaul my booking system while actively running tours.

Tour Operator

I had an emergency and called customer service, texted, used the chat, and even reached out to my initial onboarding specialist and heard only crickets for 6 days!!

They will shut your bookings down and not say anything to you if you don’t do all their merchant changes, even if you don’t agree with them.

I’ve requested they take their integration off my site and help restore it.

Rezgo vs Peek Pro Comparison (2026)

Rezgo

Peek Pro

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives