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TourCMS vs FareHarbor Comparison

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Overview

TourCMS is a simple web-based, cloud-hosted and affordable solution for local and global tours & activities suppliers, distributors...

Category Leaders

FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.5

5

4

3

2

1

2

3

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

5

4

3

2

1

854

118

15

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Not enoughreviews yet

Pros

Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.
They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.

Cons

Not enoughreviews yet

Cons

Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).
The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.
I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features28
  • 360 Degree Feedback
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Client Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Database Conversion
  • Discount Management
  • Dynamic Content
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • For Travel Agencies
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Allocation & Planning
  • Resource Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Seating Map
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features82
  • 360 Degree Feedback
  • API
  • Accounting Integration
  • Activities Booking
  • Activity Management
  • Ad hoc Reporting
  • Affiliate Management
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Client Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Database Conversion
  • Discount Management
  • Dynamic Content
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • For Travel Agencies
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Allocation & Planning
  • Resource Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Seating Map
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FareHarbor logo

FareHarbor

Great experience working with FareHarbor's team to set up our tour partners for bookings

Reviewed 4 years ago

Our management & reservations team appreciates the simplicity of the FareHarbor system. We are glad to sign with partners who work with FareHarbor.

Pros

Our Reservationists find FareHarbor's system allows them to confirm our partner bookings with ease. Their team has been helpful in coordination of our setup with new partners.

Cons

Would like ability to be introduced to other FareHarbor Tour Suppliers we might work with. This opportunity is offered through other online booking programs such as TourCMS

Vendor response

Thanks for the wonderful review! We really appreciate the feedback, and are very happy to hear you've been enjoying our Partner Program. If there's ever anything we can assist you with, please don't hesitate to reach out. Our Support team is available 24/7. Thanks again. Becca

TourCMS vs. FareHarbor

See how TourCMS and FareHarbor stack up against each other by comparing features, pricing, ratings, integrations, security & more.