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TourCMS Pricing, Features, Reviews and Alternatives

TourCMS product overview

Price starts from

49

Per month

What is TourCMS?

TourCMS is a simple web-based, cloud-hosted and affordable solution for local and global tours & activities suppliers, distributors and agents of all sizes, used by more than 400 companies in more than 60 countries and 20 languages. Enabling same-day and online booking, tailor-made quotes and itineraries, auto-generation of communications, distribution opportunities, marketing tracking and single availability and customer views, TourCMS makes a real difference to tours & activities business management and customer experiences worldwide.

Key benefits of using TourCMS

TourCMS can make a difference to running your business more efficiently and effectively, reducing costs and not just facilitating but even contributing to growth through the network effect of agent connections and distribution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Videos
Documentation
Webinars

TourCMS pricing information

Value for money

3.5

/5

8

Starting from

49

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TourCMS features

Functionality

3.3

/5

8

Total features

28

3 categories

Most valued features by users

Reporting/Analytics
API
CRM
Multi-Currency
Itinerary Creation
For Travel Agencies
Group Reservations
Client Management

Functionality contenders

TourCMS users reviews

Overall Rating

3.5

/5

8

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

2

3

1

1

1

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent product

Reviewed 5 years ago
Pros

Great technology with so many different options ! Easy API for integration with other systems. Great documentation available on line !

Cons

Sometimes you get lost in all the possible switches and parameters. The administration interface is old and messy, needs a better organisation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

An overall good booking system with some faults

Reviewed 2 years ago

In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues.

Pros

The sheer amount of tours offered through the system, and ease of API setup.

Cons

A very dated UI and some issues with availability.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Okay booking system with dated interface

Reviewed 2 years ago

We used it to book tours in various European countries through an API. It performed well, but sometimes created issues that were breaking the workflow of the system we had in place.

Pros

TourCMS have a lot of tours in the countries we were interested in. They also have a relatively stable API that we used.

Cons

The UI is horribly dated and looks like something from 15 years ago. It also had issues with availability - we would get an all clear to book a tour through the API and then the tour would be unavailable. It created extra work for the CS department.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Old UI but still works well

Reviewed a year ago

We used TourCMS when setting up booking systems for our clients who ordered tour booking solutions. TourCMS was one of our to-go systems because they support Grayline which is a big name in tourism, and a must-have. Integrations were simple, API was easy to understand, and the bookings were easy to make. All in all, if you want to connect to great operators and need an API system to do it, TourCMS is the one you want.

Pros

TourCMS works with operators we wanted to work with, including Grayline, which nudged us to work with them when setting up booking systems for our clients. I love the fact that TourCMS never created any issues for us with their API bookings and that every booking went through without a hitch.

Cons

The user interface feels as if it wasn't refreshed for the last 10 years. Despite that, everything works as expected and, as we mostly used the API anyway, it is hard for me to find a fault in TourCMS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good system

Reviewed 3 years ago

Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it

Pros

Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy.

Cons

Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it

TourCMS FAQs and common questions

Q. What type of pricing plans does TourCMS offer?

TourCMS has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of TourCMS?

TourCMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does TourCMS support?

TourCMS supports the following languages:
Chinese (Simplified), Dutch, English, Finnish, French, German, Italian, Korean, Norwegian (Bokmal), Portuguese, Russian, Spanish, Swedish, Turkish


Q. Does TourCMS offer an API?

Yes, TourCMS has an API available for use.


Q. What other apps does TourCMS integrate with?

TourCMS integrates with the following applications:
WordPress


Q. What level of support does TourCMS offer?

TourCMS offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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