TourCMS Pricing, Features, Reviews & Comparison of Alternatives

TourCMS

Res & Management

3.5/5 (6 reviews)

TourCMS overview

What is TourCMS?

TourCMS is a simple web-based, cloud-hosted and affordable solution for local and global tours & activities suppliers, distributors and agents of all sizes, used by more than 400 companies in more than 60 countries and 20 languages. Enabling same-day and online booking, tailor-made quotes and itineraries, auto-generation of communications, distribution opportunities, marketing tracking and single availability and customer views, TourCMS makes a real difference to tours & activities business management and customer experiences worldwide.
www.tourcms.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India, Germany

Supported languages

English, Chinese (Simplified), Dutch, Finnish, French and 9 other languages, German, Italian, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
TourCMS screenshot

TourCMS user reviews

Value for money
Features
Ease of use
Customer support
  3.2
  3.0
  2.5
  3.6
SALH RAFFALI

Excellent product

Used daily for 2+ years
Reviewed 2018-02-08
Review Source: Capterra

Pros
Great technology with so many different options ! Easy API for integration with other systems. Great documentation available on line !

Cons
Sometimes you get lost in all the possible switches and parameters. The administration interface is old and messy, needs a better organisation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

An overall good booking system with some faults

Used daily for 2+ years
Reviewed 2021-01-07
Review Source: Capterra

In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues.

Pros
The sheer amount of tours offered through the system, and ease of API setup.

Cons
A very dated UI and some issues with availability.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 4/10

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Bibiana Fed

Disapponting

Used daily for less than 6 months
Reviewed 2016-12-30
Review Source: Capterra

I have signed up, first for trial and later on as paying customer. The trial does not give you all the functionality, just overview. When I upgraded my account, I did set up the tours, and I had few questions. It took 5 days to receive a reply! In addition, it was an only partial reply. Many people these days use mobile devices to make bookings, it is not mobile friendly. Rather outdated software. Look around, plenty of options that have integration with Expedia, Viator and similar features.

Pros
Not recommended.

Cons
Mobile interface user unfriendly. Customer service, I received only partial answers, so had to send another email. Inefficient communication. The first reply received after 5 days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Jacqueline Baleon

Good system

Used weekly for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it

Pros
Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy.

Cons
Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Xavi Fernandez

Practical and useful if you want to save time

Used daily for free trial
Reviewed 2018-09-09
Review Source: Capterra

Even the price is fine if the free trial becomes small for your company.

Pros
As a tour operator travel reservation software it's so useful managing databases.

Cons
The interface is a little bit old fashion, but for booking managing is not a huge problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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TourCMS pricing

Pricing options
Subscription
View Pricing Plans

Low monthly subscriptions make TourCMS software as a service accessible for tours & activity providers worldwide.
Different price levels are available for different business levels. See: http://www.tourcms.com/prices/

TourCMS features

API

Activity Dashboard (314 other apps)
Activity Tracking (203 other apps)
Automatic Notifications (248 other apps)
Calendar Management (216 other apps)
Contact Management (172 other apps)
Custom Fields (166 other apps)
Customer Database (208 other apps)
Customizable Branding (258 other apps)
Customizable Reporting (194 other apps)
Customizable Templates (221 other apps)
Data Import/Export (235 other apps)
Electronic Payments (177 other apps)
Email Integration (228 other apps)
Real Time Data (161 other apps)
Reminders (214 other apps)
Reporting & Statistics (334 other apps)
Social Media Integration (206 other apps)
Surveys & Feedback (187 other apps)
Third Party Integration (315 other apps)

Additional information for TourCMS

Key features of TourCMS

  • Reservations System
  • Online Booking Engine
  • Availability & Enquiry Management
  • Content Management
  • Multiple supplier & staff login levels
  • Customer Relationship Management
  • Auto emails and templates
  • Marketplace distribution
  • Central place to control dates, prices & availability
  • Marketing & tracking
  • Facebook widgets
  • Affiliate Marketing
  • Multiple payment gateways
  • Sales ledger management (customer / agent balances)
  • Used by more than 400 companies
  • Available in 20+ languages
  • Web-based, cloud-hosted
  • Affordable for all business sizes
  • Free trials
  • Safe, Secure & Reliable since 2003
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Benefits

TourCMS can make a difference to running your business more efficiently and effectively, reducing costs and not just facilitating but even contributing to growth through the network effect of agent connections and distribution.