Typeform vs SmartSurvey

Google Forms

SurveyMonkey

Jotform

Survio

Zoho Forms

Stonly

Compare Typeform and SmartSurvey based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Zoho Forms is a cloud-based form builder tool designed for businesses that helps create, share forms, collect data, and automate workflows.

Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.

360 Degree Feedback

Abbreviation Detection

Access Controls/Permissions

Activity Dashboard

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Autofill

Autoresponders

Collaboration Tools

Communication Management

Conditional Logic

Configurable Workflow

Contact Database

Customer Experience Management

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Templates

Dashboard

Data Analysis Tools

Data Capture and Transfer

Data Extraction

Data Import/Export

Data Retrieval

Data Visualization

Drag & Drop

Email Distribution

Email Management

Employee Onboarding

Feedback Management

Forms Creation & Design

Gamification

Lead Capture

Lead Generation

Lead Qualification

Lead Segmentation

Live Results Sharing

Mobile Survey

Multi-Channel Data Collection

Multi-Channel Distribution

Multiple Question Types

NPS Survey Structure

Offboarding

One-to-One Messaging

Online Forms

Online Polling

Panel Management

Payment Processing

Performance Metrics

Process/Workflow Automation

Pulse Surveys

Q&A Management

Question Branching

Question Piping

Quizzes

Ratings/Reviews

Real-time Conversations

Real-Time Notifications

Reporting & Statistics

Reporting/Analytics

Response Validation

Scoring

Skip Logic

SSL Security

Statistical Analysis

Summary Reports

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Template Management

Test/Quiz Creation

Text Fields

Third-Party Integrations

Training Management

URL Customization

Web Forms

Website Integration

Workflow Management

Typeform

Linux

Web-based

Windows

Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.

Business Development Manager

Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Digital Marketing & Web Coordinator

A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.

Account Director

I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.

Field Services Engineer

So far this software has been amazing. I love the way the forms look and feel when you fill them out.

Senior Marketing Consultant

In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.

I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.

Founder

If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.

Director

Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.

Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.

It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.

I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.

Head of sales operations 

This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.

Sr. Marketing & Operations Manager

We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.

I love how easy this product is to use, and how well it integrates with so many different platforms.

Student/Intern

It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.

Front-End Web Developer

Typeform itself is great, simple and effective. But they want your money.

Branch Manager

During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.

Typeform screenshot: Build forms at the drop of a prompt

Typeform screenshot: Every form, instantly on-brand

Typeform screenshot: Only ask what matters most

Typeform screenshot: Instantly turn responses into action

Typeform screenshot: Easily understand how your customers feel

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to registration forms.

Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

Benchmarking

Charting

Customer Segmentation

Customizable Reports

Document Management

Email Marketing

Email Reminders

Engagement Tracking

Forms Management

Full Text Search

Multi-Language

Multiple User Accounts

Offline Access

Offline Response Collection

Question Library

Randomization

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reminders

Response Quotas

Search/Filter

Sentiment Analysis

Single Sign On

Site Intercept Survey

SMS Messaging

Social Media Integration

Trend Analysis

Visual Analytics

SmartSurvey

Operational Support Manager

I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic.

I highly recommend this product, the software itself is great, easy to use and gives a great survey experience.

Researcher

We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.

Senior Projects Manager

Easy to get to grips with and understand the layout, good auto save and session resume abilities.

Principal Business Intelligence  Officer

Easy to use, lots of customisation, strong reporting features and fab customer service. Really easy to use product and good value for money.

I have widely shared within our Trust what a great product this is.

Director 

I do find it easy to use, I appreciate how easy it is to design surveys with the options presented and then to manipulate the data.

Research analyst

Excellent experience - I'd recommend this to anyone.

Market Research Manager

Easy to use and good value for money. Easy to set up and send a simple survey.

Post-Graduate Student

The ease with which one can create a questionnaire and disseminate it was a huge load off my shoulders.

Business Owner

Very easy to use survey and a very good customer service.

Chief of Staff

The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce.

Head Human Resource & Administration

To do one particular function it used to prompt me to upgrade my membership which in my view proved costly for me.

Head of Marketing

Ease of use and efficiency has hugely helped us respond quickly and gather data effectively.

Fast responses from customer support and good analytic features allowing data analysis of specific groups.

Secretary

It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.

Typeform vs SmartSurvey Comparison (2026)

Typeform

SmartSurvey

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives