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Typeform vs SmartSurvey Comparison

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Overview

Category Leaders

Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys,...

Category Leaders

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

551

5

4

3

2

1

393

138

12

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

94

5

4

3

2

1

66

24

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.

Pros

I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic.
I highly recommend this product, the software itself is great, easy to use and gives a great survey experience.
We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.

Cons

A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.

Cons

To do one particular function it used to prompt me to upgrade my membership which in my view proved costly for me.
It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.
Maybe make that more obvious. But that is just me as I used it only for 4 months every year, so from year to year, I forget.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features53
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • Autofill
  • Charting
  • Collaboration Tools
  • Community Management
  • Conditional Logic
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Gamification
  • Lead Capture
  • Lead Segmentation
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • Offline Access
  • Offline Response Collection
  • Online Forms
  • Online Polling
  • Panel Management
  • Process/Workflow Automation
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Scoring
  • Search/Filter
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Test/Quiz Creation
  • Third Party Integrations
  • URL Customization
  • Video Support
  • Web Forms
  • Total features52
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • Autofill
  • Charting
  • Collaboration Tools
  • Community Management
  • Conditional Logic
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Gamification
  • Lead Capture
  • Lead Segmentation
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • Offline Access
  • Offline Response Collection
  • Online Forms
  • Online Polling
  • Panel Management
  • Process/Workflow Automation
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Scoring
  • Search/Filter
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Test/Quiz Creation
  • Third Party Integrations
  • URL Customization
  • Video Support
  • Web Forms

Integrations

  • Total integrations200
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk