App comparison
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SmartSurvey
5
81
4
27
3
5
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
Last updated: September 2026
SmartSurvey Alternatives & Competitors (2026)
Top 10 free alternatives
Jotform
Cloud-based form builder tool for digital forms.
0.1
Value for money
Starting price
Functionality
Action Management
4.8/5
Activity Dashboard
4.6/5
Alerts/Notifications
4.5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
API
N/A
Freshservice
A complete IT service management (ITSM) tool for business
0.2
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
API
4.3/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Autofill
N/A
SurveyMonkey
Online survey and feedback collection platform
0.2
Value for money
Starting price
0.1
Functionality
Anonymous Feedback
4.7/5
Activity Dashboard
4.6/5
API
4.5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Charting
N/A
Zoho Survey
Cloud-based tool for creating and manging surveys
0.3
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Customizable Reports
5/5
Activity Dashboard
4.9/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A
Survicate
Collect, analyze, and act on customer feedback
0.3
Value for money
Starting price
0.3
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Activity Dashboard
N/A
Zendesk Suite
AI powered customer service across all channels
0.4
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A
0.4
Value for money
Starting price
0.2
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A
0.4
Value for money
Starting price
0.1
Functionality
API
4.7/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Benchmarking
N/A
0.3
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Anonymous Feedback
4.6/5
API
4.5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Benchmarking
N/A
0.1
Value for money
Starting price
Functionality
Anonymous Feedback
5/5
API
5/5
360 Degree Feedback
4.9/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A
0.5
Value for money
Starting price
0.3
Functionality
Activity Tracking
4.5/5
Activity Dashboard
4.4/5
Appointment Management
4.4/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A
0.6
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
4/5
360 Degree Feedback
N/A
A/B Testing
N/A
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
API
N/A
0.1
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
API
N/A
0.1
Value for money
No pricing info
Starting price
Functionality
Access Controls/Permissions
5/5
Alerts/Notifications
5/5
Anonymous Feedback
5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Autofill
N/A
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Charting
N/A
0.2
Value for money
Starting price
0.2
Functionality
Benchmarking
5/5
360 Degree Feedback
N/A
Annotations
N/A
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Activity Dashboard
N/A
0.3
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
AI Copilot
5/5
AI/Machine Learning
5/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
API
N/A
0.1
Value for money
Starting price
Functionality
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.5/5
Activity Dashboard
4/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Autofill
N/A
0.1
Value for money
Starting price
Functionality
Anonymous Feedback
4.2/5
360 Degree Feedback
N/A
Action Management
N/A
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A
0.2
Value for money
No pricing info
Starting price
0.2
Functionality
AI Copilot
5/5
Customizable Branding
4.9/5
Alerts/Notifications
4.8/5
Top Features
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A