Typeform vs Trustpilot

Google Forms

Jotform

Reputation

Zoho Forms

Bazaarvoice

Feefo

Compare Typeform and Trustpilot based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Zoho Forms is a cloud-based form builder tool designed for businesses that helps create, share forms, collect data, and automate workflows.

Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.

360 Degree Feedback

Abbreviation Detection

Access Controls/Permissions

Activity Dashboard

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Autofill

Autoresponders

Collaboration Tools

Communication Management

Conditional Logic

Configurable Workflow

Contact Database

Customer Experience Management

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Templates

Dashboard

Data Analysis Tools

Data Capture and Transfer

Data Extraction

Data Import/Export

Data Retrieval

Data Visualization

Drag & Drop

Email Distribution

Email Management

Employee Onboarding

Feedback Management

Forms Creation & Design

Gamification

Lead Capture

Lead Generation

Lead Qualification

Lead Segmentation

Live Results Sharing

Mobile Survey

Multi-Channel Data Collection

Multi-Channel Distribution

Multiple Question Types

NPS Survey Structure

Offboarding

One-to-One Messaging

Online Forms

Online Polling

Panel Management

Payment Processing

Performance Metrics

Process/Workflow Automation

Pulse Surveys

Q&A Management

Question Branching

Question Piping

Quizzes

Ratings/Reviews

Real-time Conversations

Real-Time Notifications

Reporting & Statistics

Reporting/Analytics

Response Validation

Scoring

Skip Logic

SSL Security

Statistical Analysis

Summary Reports

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Template Management

Test/Quiz Creation

Text Fields

Third-Party Integrations

Training Management

URL Customization

Web Forms

Website Integration

Workflow Management

Typeform

Linux

Web-based

Windows

Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.

Business Development Manager

Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Digital Marketing & Web Coordinator

A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.

Account Director

I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.

Field Services Engineer

So far this software has been amazing. I love the way the forms look and feel when you fill them out.

Senior Marketing Consultant

In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.

I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.

Founder

If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.

Director

Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.

Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.

It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.

I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.

Head of sales operations 

This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.

Sr. Marketing & Operations Manager

We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.

I love how easy this product is to use, and how well it integrates with so many different platforms.

Student/Intern

It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.

Front-End Web Developer

Typeform itself is great, simple and effective. But they want your money.

Branch Manager

During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.

Typeform screenshot: Build forms at the drop of a prompt

Typeform screenshot: Every form, instantly on-brand

Typeform screenshot: Only ask what matters most

Typeform screenshot: Instantly turn responses into action

Typeform screenshot: Easily understand how your customers feel

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue, scale your brand, gain actionable insights and build customer loyalty.

A customer review management tool that brings businesses and consumers together through reviews.

Anonymous Feedback

Campaign Management

Complaint Monitoring

Customer Database

Customizable Reports

Email Reminders

Engagement Tracking

Knowledge Management

Monitoring

Multi-Language

Negative Feedback Management

Predictive Analytics

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reminders

Response Management

Review Monitoring

Review Notification

Review Request

Sentiment Analysis

SEO Management

Social Media Integration

Social Promotion

Social Sharing

Tagging

Text Analysis

Trend Analysis

Visual Analytics

Widgets

Trustpilot

QA Software Engineer

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.

Freelance Graphic Designer

Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.

Communication Specialist & Editor

I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.

President

Overall it has been great, I have found some amazing software thanks to Trustpilot.

The software was super easy to use and was made user friendly where anyone would have ease using it.

Business Consultant

There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.

Animator

Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.

Senior Vice President

It has been excellent, good customer service good return on investment.

freelance

Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.

Web Developer

I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.

Startup Owner and Freelancer

Customer support wasn't sure what's the problem when I'm getting error while signing up.

Customer Service Representative

Everyone in the world  can leave their feedback  and it is equally important. The site has a clean interface that makes it easy to maneuver the page.

Partner

If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.

Animal transport coordinator 

Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.

Typeform vs Trustpilot Comparison (2026)

Typeform

Trustpilot

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives