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Unica Logo

Cloud-based marketing automation tool for marketers.

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Unica - 2026 Pricing, Features, Reviews & Alternatives

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Unica overview

What is Unica?

Unica is a cloud-based marketing automation platform that helps businesses manage marketing tasks and capture leads on a unified interface. The solution offers a 'Journey' module that provides a goal-based marketing automation platform for orchestrating omnichannel messaging. Its 'Deliver' module enables outbound message delivery across digital channels like SMS, email, mobile, and social. Campaign offers powerful and scalable campaign design with precision targeting at scale, while 'Interact' delivers real-time personalization across online and offline channels.

The 'Plan MRM' module provides enterprise-grade marketing management, and 'Optimize' handles contact optimization for offers and channels. Additionally, Unica leverages advanced and safe AI/ML frameworks with pre-trained predictive and generative models to fuel precision marketing at scale. The solution also provides deep behavioral insights, data-driven decisions through event detection, and seamless omnichannel messaging capabilities, delivering limitless flexibility for sophisticated marketing professionals.

Key benefits of using Unica

  • Cloud-native architecture enables automatic deployment and provisioning for flexible infrastructure.
  • Integrated AI and ML capabilities allow leveraging of pre-trained models or training custom models.
  • Modular components provide flexibility to add capabilities as needed for evolving requirements.
  • Omnichannel messaging supports seamless customer engagement across channels.
  • Unified customer data and insights fuel personalized interactions and experiences.
  • Starting price


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    Unica’s user interface

    Ease of use rating:

    Unica reviews

    Overall rating

    4.4

    /5

    5

    Positive reviews

    80

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.2/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    1

    1

    0

    0

    Unica's features

    Features rating:

    Campaign management
    Generative ai
    Marketing automation
    Segmentation

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    Unica support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat

    Training options

    Webinars
    Documentation
    Videos

    Unica FAQs

    Q. Who are the typical users of Unica?

    Unica has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Unica support?

    Unica supports the following languages:
    Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish


    Q. Does Unica offer an API?

    Yes, Unica has an API available for use.


    Q. What other apps does Unica integrate with?

    Unica integrates with the following applications:
    Google Analytics 360, LinkedIn for Business, Facebook Business Suite, Shopify


    Q. What level of support does Unica offer?

    Unica offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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