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Userbrain Logo

Usability testing platform for developers

Table of Contents

Userbrain - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Userbrain overview

What is Userbrain?

Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking.

The application enables testers to capture screens and record videos, whilst also allowing users to share experiences and add audio comments to describe the product status. Userbrain allows product managers to conduct tests based on demographics such as gender, age, and location, create test scenarios, and generate links to share with participants. It also helps professionals create an automated schedule for user testing and organize recurring tests.

Developers can use the solution to test live websites, prototypes, competitor sites, landing pages, wireframes, content, images, or URLs across multiple devices. Professionals can identify bugs or issues across websites and applications through comments, quotes, and feedback provided by users. Plus, it lets designers download, share, and export evidence videos and recordings in different formats.

Starting price

49flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Customer Support

User Interface

Target Audience

Ease of Use

Userbrain’s user interface

Ease of use rating:

Userbrain pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(47)
5(37)

What do users say about Userbrain?

What I dislike is they do not need me for the testing as much as I thought but I think if I stayed more involved I would really make a killing.

Select to learn more


Who uses Userbrain?

Based on 88 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Retail
Design
Marketing and Advertising
Others

Use cases

User Testing
User Experience (UX)
Customer Experience

Userbrain's key features

Most critical features, based on insights from Userbrain users:

Usability testing
Reporting/Analytics
Video recording/transcriptions
Audience targeting
Surveys & feedback
Quantitative metrics

All Userbrain features

Features rating:

Activity dashboard
Prototype creation
For websites
For mobile
Customizable templates
Customizable questions
User journeys
Customer segmentation
Unmoderated Testing
A/B testing
Annotations
Performance testing
Project management
Alerts/Notifications
Question library
Reporting & statistics
Screen activity recording
Search/Filter
Software Testing Management
Survey/Poll management
Tagging
Third-Party integrations
Access controls/permissions
User management
User research analysis
Video support
Performance metrics
Multi-Language
Issue tracking
Geotargeting
Behavior tracking
Email reminders
Drag & drop
Demographic Data
Data import/export
Benchmarking
Customizable reports
Collaboration tools
Customizable fields
Commenting/Notes
Customer experience management
Conversion Rate Optimization

Userbrain awards

Userbrain alternatives

Userbrain logo

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49

Per month

Free trial
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Features
Value for Money
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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Userbrain pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Contact vendor for more details

Pro

49

Per month

Features included:

  • 30 testers included each month
  • 100 sessions with your own users
  • 90 sessions with your own users
  • 15 seats
  • 20 admins
  • AI-powered analysis
  • unlimited collaborators
  • Automated test reports
  • Unlimited test setups

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom amount of quality assured user testers
  • Unlimited collaborators and admins
  • Dedicated account manager
  • Flexible payment options

User opinions about Userbrain price and value

Value for money rating:

To see what individual users think of Userbrain's price and value, check out the review snippets below.

“For the price it had the same level quality and ease of use as higher priced alternatives. The interface and recording quality is great.”
GL

Grady L.

Sr UX Designer

“Really great, support has always gotten back to me quickly and the billing/pricing has been awesome.”
AS

Abigail S.

UX Researcher

Userbrain integrations (1)

Top integrations

Userbrain support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Live Online
In Person
Documentation
Webinars
Videos

Userbrain FAQs

Q. Who are the typical users of Userbrain?

Userbrain has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Userbrain support?

Userbrain supports the following languages:
English, German, Spanish


Q. Does Userbrain support mobile devices?

Userbrain supports the following devices:
iPad, iPhone


Q. Does Userbrain offer an API?

Yes, Userbrain has an API available for use.


Q. What level of support does Userbrain offer?

Userbrain offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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