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Userbrain vs Lyssna Comparison (2026)

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Good recommendations?

Userbrain

Lyssna

Overview

Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking.

Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

Pros

“I recommend that you consider alternatives to this company.”

Cory B.

President

“One of the good thing about userbrain is that we get paid via PayPal and the payment then gets credited in our bank account.”

Rahul B.

Marketing intern

“Compared to other options (usertesting.com and trymyui) it's incredible value for quickly validating User Interfaces and gathering feedback.”

Christopher S.

User Experience Lead

Pros

“The ability to launch and get results for preference tests, first-click tests, or simple design surveys by EOD has been amazing not only in assisting our design team, but it promoting buy-in for research in general.”

Ross S.

User Researcher

“It's not meant to replace in depth user research, but for early-stage concept testing or fast iteration, it's on of the most efficient tools in my UX stack”

Kylie M.

Product Designer

“It’s allowed us to gather valuable insights quickly and clearly, greatly improving our decision-making process. While there’s room to improve personalization, the product fulfills its purpose effectively.”

Jorge R.

UX Designer

Cons

“Adequate but poor customer service. If they cannot be trusted to do the right thing for their customers, then they should not be trusted with the CRO of your website.”

Cory B.

President

“They don't care if you come back in 2-3 years they just want more money now and tell you to fuk off afterwards.”

Demi B.

Chief of Stuff

“Bad, just don't use it, there are plenty of alternatives”

Demi B.

Chief of Stuff

Cons

“Additionally working across locations was painful and if you don't close all of your tabs out between teammates, it's a good chance you will lose all of your work and rebuild the study from scratch.”

Gretchen N.

Sr. UX Director

“It doesn`t support all use cases I need, maby more testing options with native apps that doesn't include just prototype.”

Vladimir S.

UX Designer

“This seemed overly complicated and had me altering my test (changing or removing questions) simply to fit within whatever time-limit they gave me with the plan I was on.”

Cat M.

Communications Manager