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UXPressia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create customer journey maps, personas & impact maps online
Table of Contents
UXPressia - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
UXPressia overview
What is UXPressia?
UXPressia is an easy-to-use online tool for creating customer journey maps, personas, and impact maps. The user-friendly interface provides enhanced visualization capabilities to deliver exceptional customer experience. With UXPressia's customer experience mapping software, users can capture their customers' journey in detail, including goals, expectations, processes, emotional graphs, quotes, problems, ideas, images, documents, and videos.
The platform allows users to collaborate with teammates, stakeholders, or clients to map customer journeys together. Once completed, users can export the customer experience maps into high-resolution PDFs, PNGs, CSV, and PPTX files for easy printing.
With UXPressia's personas online tool, users can create personas to better understand and visualize their target audience, including details such as persona name, photo, backstory, browser/device usage, skills, goals, frustrations, etc. The layout can be customized by dragging and dropping sections to fit specific needs.
Finally, UXPressia's impact map online tool helps businesses plan products and store ideas, map out clear ways toward business goals, and plan future releases to see their impact.
Try the platform for free or request a demo to learn more.
Key benefits of using UXPressia
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Journey Mapping
Customer Improvement
Persona Creation
User Management
Card Resizing
UXPressia’s user interface
UXPressia pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about UXPressia?
This works really well. If your goal is to make more 'light' journey maps that give a quick overview of the journey then there might be more suitable alternatives.
Select to learn more
Who uses UXPressia?
Based on 80 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
UXPressia's key features
Most critical features, based on insights from UXPressia users:
All UXPressia features
Features rating:
UXPressia alternatives
UXPressia
Starting from
36
/user
Per month
Miro
Starting from
No pricing info
Lucky Orange
Starting from
No pricing info
Hotjar
Starting from
No pricing info
UXPressia pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
User opinions about UXPressia price and value
Value for money rating:
To see what individual users think of UXPressia's price and value, check out the review snippets below.
Kim G.
Community Engagement & Inclusion manager
Deborah M.
CEO
UXPressia support options
Typical customers
Platforms supported
Support options
Training options
UXPressia FAQs
UXPressia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does UXPressia support?
UXPressia supports the following languages:
English
Q. Does UXPressia offer an API?
No, UXPressia does not have an API available.
Q. What level of support does UXPressia offer?
UXPressia offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Knowledge Base, Phone Support
