getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Vee24 Logo

Software for managing customer interactions and support

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Vee24 - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Vee24 overview

What is Vee24?

Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers.

Vee24 offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents and the live text chat and asynchronous text chat options enable real-time messaging and email-like communication to ensure quick and efficient interactions. Its co-browsing functionality enables support agents and customers to share a web browsing experience, allowing for seamless guidance and troubleshooting. It also offers an online appointment scheduling tool that empowers customers to conveniently book calls with agents.

Vee24 also incorporates AI-powered chatbots that can handle basic queries automatically. Its built-in routing system ensures that customer inquiries automatically assigned to the most appropriate resource.

Starting price

1flat rate /
per year

Alternatives

with better value for money

Vee24’s user interface

Ease of use rating:

Vee24 reviews

Overall rating

4.7

/5

13

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.85/10
Rating distribution

5

4

3

2

1

9

4

0

0

0

Who uses Vee24?

Based on 13 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Retail
Information Technology and Services
Computer & Network Security
Computer Hardware
Others

Use cases

Live Chat
Customer Engagement

Vee24's key features

Most critical features, based on insights from Vee24 users:

Transfers/Routing
Mobile access
Third-Party integrations
Canned responses
Transcripts/Chat history
File sharing

All Vee24 features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
API
Autoresponders
Canned responses
Chat/Messaging
Collaboration tools
Contact management
CRM
Customer database
Customer experience management
Customer history
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Document storage
Email management
Engagement tracking
Feedback management
File sharing
Geotargeting
Interaction tracking
Live chat
Mobile access
Monitoring
Multi-Channel communication
Multi-Language
Offline form
Proactive chat
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Screen sharing
Social media integration
Surveys & feedback
Tagging
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Visual analytics

Vee24 alternatives

Vee24 logo

Starting from

1

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
WhatsApp logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Text Request logo

Starting from

59

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Vee24 pricing

Value for money rating:

Starting from

1

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Vee24 price and value

Value for money rating:

Vee24 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Phone Support
Chat

Training options

In Person
Live Online
Videos
Documentation

Vee24 FAQs

Related categories