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Vtiger CRM vs Dolibarr Comparison (2026)

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Good recommendations?

Vtiger CRM logo

Vtiger CRM

Dolibarr logo

Dolibarr

Overview

Vtiger CRM enables marketing, sales, and support teams to follow, engage with, and plan work around customers as they move across the entire customer life cycle

Dolibarr ERP & CRM is an open source software for small companies, foundations & freelancers to manage contacts, orders, stock, finances, payments, & more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

339

5

4

3

2

1

159

139

34

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.5

107

5

4

3

2

1

59

42

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution.”
PT

Piergiorgio T.

Project Manager

“The interface could be a bit smoother in some areas.”
KW

Kian W.

Support Engineer

“The best feature in Vtiger is the sales automation and emails marketing options.”
IM

Ismael M.

Sales Executive

Pros

“Dolibarr is a very effective hub for opensource EPR and CRM management.”
Verified reviewer profile picture

Onur P.

Co-Founder

“There is a large community of developers and integrators with many modules on the store.”
NK

Nicolas K.

CTO

“The ergonomics are consistent.”
NK

Nicolas K.

CTO

Cons

“Another potential issue with Vtiger CRM is that the platform can be complex to set up and configure. While the user interface is intuitive, setting up the platform initially can be a bit of a challenge.”
Verified reviewer profile picture

John S.

Social Media Consultant

“This may not be feasible for smaller businesses that are operating on a tight budget.”
Verified reviewer profile picture

John S.

Social Media Consultant

“Homepage is too backward and needs a lot of improvement .”
Verified reviewer profile picture

K M.

Business development executive

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features88
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Automated Routing
  • Automatic Billing
  • Autoresponders
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catalog Management
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Expense Claims
  • Expense Tracking
  • Field Sales Management
  • Financial Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • General Ledger
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Online Invoicing
  • Opportunity Management
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Purchasing Reports
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Management
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Social Media Integration
  • Source Tracking
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Supplier Management
  • Support Ticket Management
  • Task Management
  • Tax Management
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Transaction History
  • User Management
  • Vendor Management
  • Vendor Payment
  • Warehouse Management
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • Total features123
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Automated Routing
  • Automatic Billing
  • Autoresponders
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catalog Management
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Expense Claims
  • Expense Tracking
  • Field Sales Management
  • Financial Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • General Ledger
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Marketing Management
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Online Invoicing
  • Opportunity Management
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Purchasing Reports
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Management
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Social Media Integration
  • Source Tracking
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Subscription Management
  • Supplier Management
  • Support Ticket Management
  • Task Management
  • Tax Management
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Transaction History
  • User Management
  • Vendor Management
  • Vendor Payment
  • Warehouse Management
  • Web Forms
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations31
  • Adobe Commerce
  • Asterisk
  • Brevo
  • Clickatell
  • Docusign
  • Dropbox
  • Exotel
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Google Maps
  • Gupshup
  • HubSpot Agent Hub
  • Intuit Data Protect
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Olark
  • PayPal Payments
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Accounting
  • SendGrid
  • Stripe
  • TextAnywhere
  • Twilio
  • VICIdial
  • WhatsApp
  • WooCommerce
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net
  • Total integrations12
  • Adobe Commerce
  • Asterisk
  • Brevo
  • Clickatell
  • Docusign
  • Dropbox
  • Exotel
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Google Maps
  • Gupshup
  • HubSpot Agent Hub
  • Intuit Data Protect
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Olark
  • PayPal Payments
  • PrestaShop
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Accounting
  • SendGrid
  • Stripe
  • TextAnywhere
  • Twilio
  • VICIdial
  • WhatsApp
  • WooCommerce
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net