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WelcomeTrack Logo

A customer relations tool to monitor and control shipments.

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WelcomeTrack - 2026 Pricing, Features, Reviews & Alternatives

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WelcomeTrack overview

What is WelcomeTrack?

WelcomeTrack software helps e-commerce platforms optimize the delivery of products by promoting proactive measures. It helps improve the customer experience and encourages buyers to return to the store because of the quality of service. It aims to reduce delivery delays as much as possible and helps prevent the loss of packages.

WelcomeTrack provides a streamlined interface for customers so that they have an opportunity to track the progress of their orders with accuracy, from the preparation of the package to the final receipt. As a result, it can greatly relieve frustrations for customers, as they have sufficient time to make arrangements for the delivery. There are dashboards to show the impacts made by the tool, which highlight the sales increases that were affected.

WelcomeTrack includes functions for managing anomalies. A single dashboard offers a global view of all the orders in transit. Merchants benefit from having fewer unhappy customers that need to be managed. Besides financial gains, the app makes it possible to save time and reinvest it into growing the business. This innovative solution is compatible with all major CMS systems, including Magento and Prestashop.

Starting price


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WelcomeTrack’s user interface

Ease of use rating:

WelcomeTrack reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

WelcomeTrack's key features

Most critical features, based on insights from WelcomeTrack users:

Reporting/Analytics
Negative feedback management
Dashboard

All WelcomeTrack features

Features rating:

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WelcomeTrack integrations (2)

Top integrations

WelcomeTrack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

WelcomeTrack FAQs

Q. Who are the typical users of WelcomeTrack?

WelcomeTrack has the following typical customers:
Mid Size Business, Small Business

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Q. What languages does WelcomeTrack support?

WelcomeTrack supports the following languages:
French


Q. Does WelcomeTrack offer an API?

No, WelcomeTrack does not have an API available.


Q. What other apps does WelcomeTrack integrate with?

WelcomeTrack integrates with the following applications:
PrestaShop, Shopify


Q. What level of support does WelcomeTrack offer?

WelcomeTrack offers the following support options:
Email/Help Desk, Chat

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