PrestaShop Pricing, Features, Reviews & Comparison of Alternatives

PrestaShop

Free Ecommerce Software

4.25/5 (147 reviews)

PrestaShop overview

What is PrestaShop?

PrestaShop was founded in 2007 with a mission to provide world class ecommerce software for free through open source innovation. Today more than 200,000 ecommerce stores run on PrestaShop technology. The company provides software that enables users to have a fully functional online store at the lowest cost possible. The PrestaShop open source community includes 700,000 merchants, developers and web agencies from around the world. PrestaShop is the proud winner of the 2014 Best eCommerce Solution for SMB and 2014 Best eCommerce Solution for Enterprise, from CMS Critic.
www.prestashop.com

Pricing

Pricing options
Free
Open source
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
PrestaShop screenshot: Mobile FriendlyIntroducing PrestaShop 1.6PrestaShop screenshot: Back OfficePrestaShop screenshot: Front Office

PrestaShop reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.2
  4.0
Alicia Ancona

Solid e-commerce solution

Used occasionally for 2+ years
Reviewed 2019-07-23
Review Source: Capterra

It's a great product, however you do need a developer team to have it fully set up. If you have a dev team, this is the best option since you can have pretty much unlimited customization options.

Pros
Prestashop is a wonderful solution for creating a fully personalized e-commerce website. I also has a wide range of add-ons to complement what you're looking for. This add ons include solutions for gateways for payments, marketing, and design/display.

Cons
Add-ons can be a bit expensive. Also the learning curve for the admin users can be pretty steep.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Navid Anayati

Free e-commerce to start with most features

Used daily for 2+ years
Reviewed 2019-09-14
Review Source: Capterra

PrestaShop is the right tool if you have a plan to expand into e-commerce. The platform is widely use in some countries like France (started here) and Italy, many agencies offer on-line shops based on PrestaShop. It fits all basic needs and if you have some IT experience, than you can build your own shop totally free. If you are serious about e-commerce then sooner or later you will buy modules (plugins for PrestaShop) and later you need to find a php developer to adapt the site to your needs. Most shops find solutions with existing plugins that are sold on PrestaShop's site or many other portals.

Pros
You can install a shop with one click on Softaculous, now very common on shared hosting. The requirements for the hosting are basic, any hosting suitable for WordPress will work fine with PrestaShop, so 5 $/€ a month is more than enough. There is an active community in many languages, normally you get free help here for basic issues and bug reports. A template for the graphic is recommended, the site will look much better with a little investment. Make sure you get support from the developper. There are free modules/plugins for most payment systems and often you can get a free module from your courier. Connecting payments and couriers is quite simple because they are well documented and supported. Buy modules from the official site because you are confident about the quality of the software and support, normally I pay extra to extend support from the developer for the first year. module all needs

Cons
If you can't config your e-mail and are not interested in software, avoid trying your free e-commerce. There is little support from the headquarter, so you spend nights to understand what to do. Any site/developer can sell modules for PrestaShop, so there is no quality control.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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John Robertson

good since the fork but it has changed its name; this is the review of the one called prestashop

Used monthly for 1-2 years
Reviewed 2019-10-25
Review Source: Capterra

Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are (a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping. This applies to Drupal Commerce, a lot, to some of the various Wordpress carts, and to Prestashop. (b) Mission creep by which an app that installs onto shared hosting suddenly becomes too large to run on that host. This applies to Drupal projects and probably to Prestashop a bit too. So: the experience is the same as with Drupal Commerce and bits of wordpress stuff. i am a lot happier now I am on a forked version of prestashop. Oh talking of "fork" and "open source", this is a DIY project with some free help maybe on message boards and with free installation from software installers on most hosting, but mainly paid in hours rather than pounds. When i spend money it was on ill-judged attempts to find a one page checkout module that turned-out not to cope with a particular server or to solve the specific problems of the default checkout.

Pros
Separate templates, codes, and html Small and purpose-specific enough to run on some shared hosting (with a cache). Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.) Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs)

Cons
Dozens of employees funded by selling modules. Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a country to confirm the payment amount. Or one I discovered by mistake - if you manage to hack your way through the order form, simplifying it and forcing it to use guest checkout - Prestashop refuses to accept a repeat customer with the same email address. It requires each customer to open an account. The renamed forked version, I discovered while doing this, is fixed; it allows customers to remain "guest" and for two to have the same email address. Changes to the software seem to come down from the top of the hierarchy rather than up from the needs of users. For example version 1.7 has less free built-in features than version 1.6 and a different system for running themes - symphony instead of smarty. As though any shopkeeper wants to know this, or pay module developers to know it so that they can offer cheap or free modules.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 0/10

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Anonymous

Prestashop your simple open source ecommerce software

Used daily for 2+ years
Reviewed 2020-03-30
Review Source: Capterra

We have worked with Prestashop for clients. It is quite simple to get up and running but the running costs escalate as the project gets bigger. Hosting is a big requirement and you will need plugins for integration as integration can sometimes be a problem when you need to integrate with other software.

Pros
Prestashop is free opensource software and a great platform to start off your website. With minimal knowledge you can be up and running. It is not heavily reliant on plugins so you can get your website going without having to purchase plugins. The admin panel is also very user friendly and our clients love it.

Cons
Prestashop is not a small platform. You need a lot of hosting space. Talk to an experienced hosting provider to make sure you have the correct hosting package.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Caroline Phillips

Just the best e-commerce software. Ever. Anywhere. In the world.

Used daily for 2+ years
Reviewed 2019-10-22
Review Source: Capterra

We've developed over 50 e-commerce websites with Prestashop over the years, complex multi-boutiques, in different languages, in different countries using different currencies ... we're pretty happy with our overall experience with the software and the company.

Pros
We have been working with Prestashop for the past 7 years, from 1.3 to now the 1.7 version. When it was the "only" great shopping cart software it was good. Now it's outstanding. A large community supports it with a lot of plug-ins that work and help market and manage the e-shop.

Cons
Prestashop is currently going through the external plug-ins to make sure that they are compatible with eath other : which is important because we've had a couple of problems with buggy plug-ins. To be faire, they are not necessarily developed by Prestashop.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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PrestaShop pricing

Pricing options
Free
Open source
View Pricing Plans

PrestaShop is free to download and use. No monthly fees, no commission on sales, always 100% free!

PrestaShop features

API (270 other apps)
Access Control (83 other apps)
Activity Dashboard (127 other apps)
Automatic Notifications (101 other apps)
Content Management (126 other apps)
Custom Forms (88 other apps)
Customizable Branding (149 other apps)
Customizable Templates (151 other apps)
Data Import/Export (120 other apps)
Drag & Drop Interface (115 other apps)
Electronic Payments (106 other apps)
Order Management (87 other apps)
Product Catalog (98 other apps)
Reporting & Statistics (116 other apps)
SEO Management (88 other apps)
Search Functionality (105 other apps)
Social Media Integration (89 other apps)
Third Party Integration (178 other apps)
Website Management (87 other apps)
eCommerce Management (99 other apps)

Videos and tutorials

Additional information for PrestaShop

Key features of PrestaShop

  • Free ecommerce solution
  • Unlimited products, categories, customers, orders...
  • Stunning out of the box theme
  • Edit template with the live configurator
  • Create discounts, cart rules, coupons & vouchers
  • Loyalty program, refer-a-friend, wishlists
  • Built-in real time analytic: net margin, orders, traffic...
  • Advanced built-in SEO features
  • Sell internationally: multiple currencies, languages, taxes
  • Powerful instant filtered search
  • Mobile-friendly store front and back office
  • Integrated with key features: PayPal, eBay, Google etc.
  • Sell goods, services, downloadable products
  • Inventory management
  • Easily create CMS pages
  • Centralized back office for easy day to day management
  • 1,500+ add-on templates to customize the store design
  • 3,000+ add-on modules to enrich functionality
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Benefits

PrestaShop comes built-in with everything you need to run an online store for free. Setup is quick and easy so you can begin selling online today! Add your products, choose your payment gateway, and set up your shipping options all within a matter of minutes.