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PrestaShop
5
163
4
127
3
33
2
4
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PrestaShop is the leading open-source ecommerce solution.
Table of Contents
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PrestaShop - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
PrestaShop overview
Based on 332 verified user reviews
What is PrestaShop?
Reviews for PrestaShop come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (12%), and internet (10%). The most frequent use case for PrestaShop cited by reviewers is eCommerce (83% of reviewers).
What do users say about PrestaShop pricing?
Some reviewers find PrestaShop's free, open-source platform sufficient for small shops and appreciate affordable customization options. However, some users report that paid modules are often necessary, and they feel essential features rarely come free.
What are the most popular integrations for PrestaShop?
The PrestaShop integrations most frequently cited by reviewers are: PayPal (a payment processing product rated 4.1 out of 5 for its integration with PrestaShop) and Stripe (a payment processing product, 5.0).
Starting price
Alternatives
with better value for money
Pros & Cons
E-commerce
Website Development
Cart Management
Frequent bugs and update problems
PrestaShop’s user interface
PrestaShop review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about PrestaShop?
Reviewers appreciate PrestaShop for its strong e-commerce focus, wide range of features, and flexibility in creating and managing online stores. They find it easy to install, highly customizable for those with technical skills, and value the variety of templates and payment integrations available. Many say it is suitable for small to medium businesses and allows for quick store setup without major costs upfront.
Users report that frequent updates, bugs, and module incompatibilities can cause significant issues, especially during upgrades. They mention that many add-ons and templates are expensive, and managing conflicts between modules often requires technical expertise or developer support.
Select to learn more
Who uses PrestaShop?
Based on 332 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PrestaShop's key features
Most critical features, based on insights from PrestaShop users:
All PrestaShop features
Features rating:
PrestaShop alternatives
PrestaShop
Starting from
Free
Adobe Commerce
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No pricing info
NetSuite
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No pricing info
Wix
Starting from
17
Per month
PrestaShop pricing
Starting from
Free
User opinions about PrestaShop price and value
Value for money rating:
Of 42 reviews that provide robust commentary on PrestaShop's price and value, mention it in a positive light.
Reviewers appreciate that PrestaShop is free to download and use, making it accessible for small businesses and startups. They say the basic package covers essential needs without upfront costs, and users can find many free or affordable plugins to extend functionality. Some reviewers find the pricing for additional modules and add-ons high, indicating that expanding beyond basic features can become expensive. Users think that the reliance on paid modules increases the total cost, especially for advanced functionalities, and some report that adapting or customizing the platform may require costly developer support.
, and
PrestaShop integrations (2)
Integrations rated by users
We looked at 332 user reviews to identify which products are mentioned as PrestaShop integrations and how users feel about them.
Integration rating: 4.3 (15)
“We have a PP account but not a Stripe account. My rating with the PP integration has more to do with the checkout process that PP requires which has become a bit cumbersome and was frustrating to several of our bidders (esp to older individuals)”
LA N.
Volunteer, Chair of Silent Auction Committee
Integration rating: 4.9 (13)
“all of them as they are fully integrated for payments and confirmations”
Zofia T.
ceo
Integration rating: 3.3 (8)
Integration rating: 5.0 (6)
“The integration with WordPress is important because many businesses rely on WordPress and WooCommerce to run their websites, manage products, and process customer activity.”
Naledi L.
Director
Integration rating: 4.0 (4)
Integration rating: 5.0 (3)
PrestaShop support options
Typical customers
Platforms supported
Support options
Training options
PrestaShop FAQs
Q. What is PrestaShop used for?
PrestaShop is a global leader in ecommerce, supporting entrepreneurs in over 190 countries. We offer inclusive, customizable, and scalable solutions that empower individuals and businesses to fully own, manage, and grow their online stores. As part of Fortidia, a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce.
Q. What level of support does PrestaShop offer?
PrestaShop offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
