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PrestaShop Pricing, Features, Reviews and Alternatives

PrestaShop product overview

What is PrestaShop?

PrestaShop was founded in 2007 with a mission to provide world class ecommerce software for free through open source innovation. Today more than 200,000 ecommerce stores run on PrestaShop technology. The company provides software that enables users to have a fully functional online store at the lowest cost possible. The PrestaShop open source community includes 700,000 merchants, developers and web agencies from around the world. PrestaShop is the proud winner of the 2014 Best eCommerce Solution for SMB and 2014 Best eCommerce Solution for Enterprise, from CMS Critic.

Key benefits of using PrestaShop

PrestaShop comes built-in with everything you need to run an online store for free. Setup is quick and easy so you can begin selling online today! Add your products, choose your payment gateway, and set up your shipping options all within a matter of minutes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos

PrestaShop pricing information

Value for money

4.5

/5

165

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Wix
Value for money
#1
Ecwid
Value for money
#2
Elementor
Value for money
#3
PrestaShop
Value for money
#4

PrestaShop features

Functionality

4.2

/5

165
Total Features19 5 categories

Most valued features by users

SEO Management
Order Management
Inventory Management
Cataloging/Categorization
Multi-Store
Real Time Editing
Multi-Channel Marketing
Product Configurator

Functionality contenders

Wix
Functionality
#1
Elementor
Functionality
#2
Ecwid
Functionality
#3
PrestaShop
Functionality
#4

PrestaShop users reviews

Overall rating

4.3

/5

165

Positive reviews

85%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.35/10
Rating distribution

5

4

3

2

1

77

64

17

2

5

Pros
Great features, great team, great support. If you need an online store, in any field, any language, and any country, PrestaShop is absolutely the best choice.

MZ

Mehrshad Z.

It's an easy to use program, friendly UX, responsive, it covers all the basic needs for a basic e-commerce business, great library of admins to upgrade your business.

Alfredo R.

There were over a thousand options and all are pretty good. The first time I see that any CMS has such thoughtful templates.

AM

Amanda M.

Cons
The worst of this is you have an ecommerce with more than 10000 references. On those particular cases the software became a little bit slow.

IG

INES G.

In the process, it turned out that some plugins conflict with each other, causing malfunctions in the site. Initial setup requires programming skills.

BR

Brandon R.

Very unstable when it comes to updates / everything breaks every time we update. Code is still not fully migrated to symfony.

MC

Matthieu C.

Overall rating contenders

PrestaShop
Overall rating
#1
Wix
Overall rating
#2
Elementor
Overall rating
#3
Ecwid
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Solid e-commerce solution

Reviewed 2 years ago

It's a great product, however you do need a developer team to have it fully set up. If you have a dev team, this is the best option since you can have pretty much unlimited customization options.

Pros

Prestashop is a wonderful solution for creating a fully personalized e-commerce website. I also has a wide range of add-ons to complement what you're looking for. This add ons include solutions for gateways for payments, marketing, and design/display.

Cons

Add-ons can be a bit expensive. Also the learning curve for the admin users can be pretty steep.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

A Beautiful User Interface Shopping Cart Software

Reviewed 6 months ago

Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then

Pros

I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great.

Cons

Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Ecommerce Software

Reviewed 2 months ago

Overall besides upgrade issues, this is still the best ecommerce building site. It works globally and offers you everything you need from the default package.

Pros

Lots of plugin and template options. You can literally add anything to Prestashop and create your own unique ecommerce site.

Cons

Has quite a lot of upgrades and versions, which at times can change your whole site and even make some of your plugins not work as it did before.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

good since the fork but it has changed its name; this is the review of the one called prestashop

Reviewed 2 years ago

Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are (a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping....

Pros

Separate templates, codes, and html Small and purpose-specific enough to run on some shared hosting (with a cache). Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.) Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs)

Cons

Dozens of employees funded by selling modules. Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

It feels like penguins in the North Pole

Reviewed 2 months ago

I've had several bad experiences with this software, but it is still a necessary tool for e-commerce businesses.

Pros

It is a complete software for an online store administration (catalogs, products, details, etc). It is perfect for small businesses if total control of your store is what you are looking for. Great tool for people who are in the e-commerce business.

Cons

It is quite difficult to understand, requires a lot of previous knowledge or of an expert to help you. It is vital to read all the documentation carefully.

PrestaShop FAQs and common questions

PrestaShop has the following pricing plans:
Pricing model: Free, One Time License, Open Source
Free Trial: Available


PrestaShop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


PrestaShop supports the following languages:
Czech, Portuguese, Polish, French, Korean, Thai, Finnish, German, Ukrainian, Danish, Dutch, Turkish, Japanese, English, Chinese (Simplified), Norwegian (Bokmal), Arabic, Irish, Italian, Hebrew, Russian, Spanish, Swedish, Indonesian, Hungarian, Chinese (Traditional)


No, PrestaShop does not have an API available.


PrestaShop offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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