Whatfix vs Userpilot

Pendo

Appcues

WalkMe

Userlane

Chameleon

Toonimo

Compare Whatfix and Userpilot based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions.

Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments.

Academic/Education

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Approval Workflow

Asynchronous Learning

Audience Targeting

Behavior Tracking

Built-in Course Authoring

Change Management

Change Planning

Cohort Analysis

Collaboration Tools

Communication Management

Compliance Management

Content Creation

Content Library

Content Management

Content Publishing Options

Contextual Guidance

Conversion Tracking

Corporate/Business

Course Management

Customer Database

Customer Journey Mapping

Customer Segmentation

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Quality Control

Data Visualization

Document Management

Electronic Forms

Employee Handbook

Employee Onboarding

Employee Training

Engagement Tracking

Event Triggered Actions

Feedback Management

Funnel Analysis

Gamification

In-App Training

Interactive Content

Interactive Reports

Knowledge Base Management

Knowledge Management

Launch Management

Learning Management

Learning Paths/Tracks

Machine Learning

Mobile Learning

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Language

Negative Feedback Management

Onboarding

Orientation Workflow Management

Performance Metrics

Personalization

Product Data Management

Progress Tracking

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Reporting & Statistics

Reporting/Analytics

SCORM Compliance

Self Service Portal

Self Service Tools

Self-paced Learning

Support Ticket Management

Support Ticket Tracking

Survey/Poll Management

Surveys & Feedback

Synchronous Learning

Tagging

Task Management

Tests/Assessments

Third-Party Integrations

Training Management

Usage Tracking/Analytics

User Onboarding

Visual Analytics

Widgets

Workflow Management

Whatfix

Android

Linux

Web-based

Windows

iPad

iPhone

Sr. Consultant

Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.

Client Services Manager

We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing.

It's very easy to use and implement in your application. The Whatfix support page is incredibly helpful and straightforward and the customer service is superb.

Senior Sales Operations

Working with my sales rep, Srihari and my Customer Success rep, Chirabrata has been a great experience. They're both extremely dedicated to their company and their work.

Editorial Director

Ease of creating the flows, unobtrusiveness of the  tool in our application, and simplicity of use. As much as the software, we are really impressed with the customer support provided.

IT Learning Manager

There was no scrambling to get it aligned or working correctly, nor did we have any negative comments about how it was interacting with our system, or irritation about seeing something new.

Great product and amazing customer service and dedication to clients.

Director Sales Operations

Shout out to WhatFix team for their awesome help and support.

Training and Content Development Manager

What I like about Whatfix is the ease of use and can make a walk through in just a few minutes and out to the user to use.

Operations Associate

Excellent product support. Our account specialist, Kritika, is always available and willing to help us with customization and configuration and has come through in a pinch many times.

Originally the decision was driven by the 50% + cost saving we would receive, however, we have been amazed by the ease of use of the system.

Product Manager

Ease of deployment, analytics, and very generous pricing compared to Walkme.

More complex integrations required me to contact Whatfix support (Sneha is the greatest!!!) and they have been able to guide me through any issues i have ran into.

It is lack of analytical features. Some features is not easy to configure.

Head of Customer Success

Integration with your existing Google Analytics used with reporting. Very Helpful WhatFix Team Members always willing to lend a hand (Sneha).

Online Community Manager

Some of the pop-ups were challenging to configure using their own templates. Sometimes meetings would get delayed.

Director of Training & Development

The organization of content can be a bit frustrating but once you get the hang of it, it makes sense.

WhatFix makes it easy to add functionality to our software offering without the need for Development to get involved.

Whatfix screenshot: Tasklist

Whatfix screenshot: Self-help

Whatfix screenshot: PopUp

Whatfix screenshot: Whatfix flow

Whatfix screenshot: SmartTip

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.

Appcues makes it easy to measure and improve product adoption on web and mobile apps—without a developer. The no-code platform empowers non-technical teams to track and analyze product usage, and publish beautiful in-app onboarding tours, announcements, and surveys, in minutes.

Userlane offers a code-free DAP solution, tailored for organizations willing to accelerate software adoption, enhance user experience, support and guide their users at scale.

Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more.

A/B Testing

Account Alerts

Account Management

Churn Management

Configurable Workflow

Customer Engagement

Customer Management

Customizable Branding

Drag & Drop

For Websites

Issue Tracking

NPS of Customers

Search/Filter

Single Sign On

Trend Analysis

Usability Testing

User Journeys

User Management

User Research Analysis

Userpilot

Co Founder, Head of Marketing

I liked that you have a "what you see is what you get" editor. It's pretty intuitive and easy to make a design that looks good.

We loved that they had proactive and reactive onboarding capabilities. Moreover, I am amazed that after basic installation.

Content, SEO and Customer Support Head

Love the power of this tool, and all the possibilities it gives us to refine and power up our onboarding process. User support is fantastic too.

Founder

User personalization/data customization which makes user onboarding seamless to your app. Great and fast support team which is one of my definitive lines for having a great product experience.

Growth Hacker

But the software is not even the best thing here, it's the incredible personal service. They are DEDICATED to make everything work, perfectly tailored to your needs.

Co Founder

It has been great as we have been searching for a similar tool for quite sometime. The user interface looks great and now they have a nod survey as eell.

It's a very intuitive and fun to use platform. Provided all the tools that We needed to improve our users adoption.

President

Mediocre software that didn't provide my business with any real value and it was a pain to cancel.

Deceptively Powerful, Easy to Use, Great Value for Money.

Price is outrageous and customer service is awful.

Its easy to use and I love the checklist functionality.

Head Of Customer Experience

Great tool for guided tours or flows focused on different goals.

Senior Software Developer

We've noticed less helpdesk queries coming through from new users. The NPS scores and feedback system have also been really helpful for us to know where we can improve.

Co-founder

The chrome extension lets your content creators design onboarding right on top of your site or web app, and then your developers can integrate it within minutes when it's done.

Co-Founder

It integrates well with our existing stack. We could put it "on top" and our content people could work independently from the devs.

UX Designer

Userpilot is easy to use a tool, budget-friendly, and easy to make flow and trigger.

continuous improvement manager

It lacks some project management tools and adding those options would make it one stop shop for many onboarding requirments.

Whatfix vs Userpilot Comparison (2026)

Whatfix

Userpilot

Overview

Video & Screenshots

Pricing

User reviews

Key features

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