WhatsApp vs Viber

Slack

Google Meet

Microsoft Teams

Telegram

Cognigy.AI

charles

Compare WhatsApp and Viber based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

@mentions

Activity Dashboard

Alerts/Notifications

Audio Calls

Autoresponders

Batch Communications

Canned Responses

Chat/Messaging

Collaboration Tools

File Sharing

Interaction Tracking

Mobile Access

Multi-Channel Communication

Multi-Language

On-Demand Communications

Personalization

Project Management

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Notifications

Reminders

Screen Sharing

Search/Filter

SMS Messaging

Third-Party Integrations

Video Conferencing

Video Support

WhatsApp

Android

Web-based

Windows

iPad

iPhone

Graduate Research Assistant

That it is owned and exploited by Facebook. The whole confusion of allowing FB to purchase this software, along with getting access to the data from it, leaves a bad taste in my mouth.

PHD, IIT Mumbai

The other worst function is broadcast. Because of this feature people are using it for unwanted advertisement purposes.

Web designer

And its integration with the web is also wonderful because there we do not need to load the file on the cell phone to then share with customers, just log on to the computer and share.

Freelancer and Digital Marketer

Our Business WhatsApp was banned with no prior notice and no reason to ban. Now whenever we try to register they tell us to contact support as this phone number is banned.

Software Engineer

The best feature about WhatsApp, its chatting is very responsive and reliable. We can share pictures, videos, files attachments, music, audio notes, documents, location contact easily and rapidly.

Teaching Assistant

This is one of the great advantages which I like most. Overall voice quality is also better than other app.

Travel Admin

My overall experience has been great. I am glad that I am able to communicate with my friends and family.

Teacher

Vdo call quality is perfect, I can clearly see my students/clients. Whatsweb is the super feature that whatsapp has added.

Reservations Manager

It is very easy to use, it makes international communication very easy, works perfectly for work communication, the business option is great for communication with clients.

Business owner

During bad weather, the connection was affected. But when using other services I had the same or worse issues.

Office manager 

WhatsApp is amazing you can text and call for free all of the world, you can send videos and photos and you can make group calls as well. It’s also great for FaceTime like videos.

Student

I have been using this messenger for more than 8 years now and its hands down the most secure and easy to use messenger with great group admin functionalities and the best chat features.

SR. Team Lead US IT Recruitment

A time was there where every single text had a different procedure but whats-app has given it new heights. The idea was brilliant and UI and UX are been also very good and easy to access.

Lead Business Consultant

My overall experience with whatsap has been wonderful. It has served as a great way to communicate internationally and to keep in touch with many colloquies.

Freelance Translator

This is a great tool for global communication. It saves money and because it is launched using a very common and popular platform, it’s very simple to introduce to other people.

IT Teacher

We can talk to the family in a beautiful way because the audio and video quality is very good. Especially when I am talking internationally by spending 0 money, it is very helpful.

SQL Database Analyst

Best feature of the product is that, it provides end-to-end encryption, which allows secure communication between two parties. The product supports multiple devices sign-ins.

Epidemiologist 

I feel connected to my community and easy to communicate, generating groups or using WhatsApp also for your own business. The software frequently updating with new amazing features.

WhatsApp screenshot: WhatsApp chat dashboard

WhatsApp screenshot: WhatsApp  group

WhatsApp screenshot: WhatsApp chat label

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Naturopathic Doctor

Easy to use

Kim:                                                   Hi, I'm Kim. I'm a naturopathic doctor. I was using Viber before, now I'm using WhatsApp. For more reviews like this, click below.
			                                                       Both Viber and WhatsApp helped me communicate with my clients and they let me share documents and some other files like photos and videos. And that's what I primarily use both of them for.
			                                                       WhatsApp, I feel is great for communicating with smaller groups of people. They also take pride in ensuring that your communications are secure and encrypted. And they also specialize in high quality video calls and audio calls as well. So communication within a small group of people, I think is what they're known for.
			                                                       Viber is similar to WhatsApp in the sense that they both provide secure communications via text and call. But with Viber, it offers a lot more features in the sense that it can let you broadcast messages to an unlimited number of people. And they offer a lot more, I guess like smartphone capabilities as well, like offering games within the messaging system and more interactive activities within the app.
			                                                       It was very easy to get on board, both of the products. It is much easier with WhatsApp, to be honest, just because with Viber it takes a little bit of time to really get used to the app.
			                                                       I would consider a few things when it comes to choosing which software is right for you. So for instance, how big you are, how many people you're communicating with, if you are looking to engage a small group of people, or you're engaging a larger group of people, so for business. And then if you're also communicating with clients or people in different parts of the world, so WhatsApp may be less familiar to some people, not in North America, whereas Viber seems to be more universal. But in any case I did switch to WhatsApp because it had less of a learning curve for my clients. And so convenience was important for me. But if you are not really looking to consider that and you have more global customers or clients, then Viber might be more suitable for you.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Communication Management

Customer History

Feedback Management

Interactive Content

Live Chat

Reporting/Analytics

Viber

Linux

associate software engineer

It's a great software for communication purposes, sharing information, and having a meeting. Since it is free of cost, giving it a chance to use will definitely save time.

Patient administrator

I enjoyed using this amazing app, it is easy to use. It connects me with all over the world.

Graphic Designer

My overall experience is very good, the app fulfills what it's made for, and every user has a very positive opinion about it.

Youtuber

This ended up losing to other social networks that have no limits on the call, even if you hang up you can resume the call.

Order processor 

This app is super easy to use and has so many diff features that make it only more enjoyable and fun to use.

Human Resources officer

You cannot block calls from unknown users , i think this option is very important. I hate it when there is bad WiFi or mobile data signal because vibers’ quality gets bad a little and slow.

Engineer

The best thing about Viber is it having very high security to our messages this it having end-to-end encryption ability. Also it having wonderful group call facility too.

Youth Leader

I like that it connects with contacts in your phone - and are based on those #s. This is a nice things when you are communicating with people further away, like across the world.

Publisher

I love the design - it's very fresh and fun compared to other platforms. Quite pleasant to look at.

entrepreneur

There is explore feature which is really nice to have. It have really cute stickers which is really fun to use.

Also there is no option for blocking the contact so we can't block those whom we are irritated of. Viber doesn't utilize our GSM data service.

Junior Analyst

The design and the appearance, the colour combination is just cool, so are the features. What I love about Viber are the cute stickers and the emoticons that you do not get in other messaging apps.

IT Professional

Overall best for personal use and small business communication channel. More secure than other alternative and customer support is good.

Office Manager

It has been a huge help to be able to communicate with people all over the world and the responses are super quick.

Administrator

Much like other messaging apps, Viber is user-friendly & economical. Good way to connect if you want to reach out from someone in another country, sending videos, files is so easy.

Photographer

You can organize group chats and even name the chats to help you recognize what exactly they’re for. Overall it’s an excellent communication tool and could improve your customer service.

Administrative Assistant

The software is a bit more adjusted to personal and private use, rather than professional. Sometimes it happens that I send sticker by accident to a client, which makes me look unprofessional.

WhatsApp vs Viber Comparison (2026)

WhatsApp

Viber

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives