Zoho CRM vs Avid CRM

Salesforce Sales Cloud

HubSpot Marketing Hub

Dynamics 365

Pipedrive

Bitrix24

Spiro

Compare Zoho CRM and Avid CRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. Bitrix24 replaces a multitude of apps and services with a single, flat-fee solution (no per-user charge).

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

A/B Testing

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

AI Copilot

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Appointment Management

Appointment Scheduling

Asset Lifecycle Management

Automated Routing

Budgeting/Forecasting

Business Card/Badge Scanning

Business Process Automation

Business Process Control

Buyer Management

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Channel Management

Chat/Messaging

Chatbot

Churn Management

Client Management

Client Portal

Client Tracking

Client/Property Matching

Collaboration Tools

Commenting/Notes

Communication Management

Configurable Workflow

Contact Database

Contact Management

Content Library

Content Management

Contract/License Management

Conversion Tracking

Correlation Analysis

Customer Activity Tracking

Customer Database

Customer Engagement

Customer Experience Management

Customer History

Customer Journey Mapping

Customer Segmentation

Customer Social Profiles

Customer Support

Customer Surveys

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Entry

Data Import/Export

Data Security

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Donor Management

Drag & Drop

Drip Campaigns

eCommerce Management

Email Management

Email Marketing

Email Response Control

Email Templates

Email Tracking

Engagement Tracking

Estimating

Event Triggered Actions

Exception Reporting

Expense Tracking

Feedback Management

Field Sales Management

File Sharing

For AEC Industry

For Financial Institutions

For Healthcare

For Insurance Industry

For iPad Devices

For Mac Devices

For Nonprofits

For Real Estate

For Sales Teams/Organizations

Zoho CRM

Android

Web-based

iPad

iPhone

Director of Marketing Technology

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.

Manager

You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

Software Data Analyst

I like the most about the collaborative easy to use tools with any type of function like customer service,  marketing and creating automated responses which are very helpful.

Enterprise Application Engineer

ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.

Ecommerce Manager 

It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.

Owner

I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.

Product Support Analyst

Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.

Director Marketing

As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.

SR Team Lead 

Overall its a good application to be invested on if  you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.

VP Sales & Marketing

The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.

Managing Partner

I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.

Busniess Development - Sales

They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.

President

My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.

Director

Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.

Producer

I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.

Consultant

Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.

Founder & Director

It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.

General Manager

The functionality is a bit awkward and customization is limited.

Zoho CRM screenshot: Zoho CRM analytics

Zoho CRM screenshot: Zoho CRM blueprint

Zoho CRM screenshot: Zoho CRM canvas

Zoho CRM screenshot: Zoho CRM omnichannel

Zoho CRM screenshot: Zoho CRM predictive sales

Zoho CRM screenshot: Zoho CRM mobile CRM

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

A new approach to CRM - proactive relationship management - that helps sales teams work smarter and close more deals.

Getting Prophet CRM for Outlook Means:
	
No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities

Interaction Tracking

Lead Distribution

Lead Generation

Lead Management

Lead Nurturing

Lead Qualification

Mobile Access

Opportunity Management

Pipeline Management

Prospecting Tools

Quotes/Estimates

Reminders

Reporting/Analytics

Sales Pipeline Management

Search/Filter

Segmentation

Shared Contacts

Source Tracking

Task Management

Territory Management

Workflow Management

Avid CRM

Linux

Windows

Inventory Analyst

What i like the best about Prophet CRM is that it is very user friendly and its customer service is always there to help us.

Director of Sales

Plus the ability to add Outlook tasks directly from the user opportunities I am entering is fantastic to remind me of future times to reach back out.

Sales Manager

Donnita Weese supports our team as an Account Manager and she is great, couldn't have asked for a better representative to help my team.

RUN AWAY - this product is a step in the wrong direction - too many screens, too complicated, does not work well off-line.

Vice President

The interface with Microsoft Outlook is seamless and user friendly. The customer service at Avidian has been outstanding.

Customer Service Rep

Ease of use & functionality of this product is very user friendly. The customer service so far has been great.

Zoho CRM vs Avid CRM Comparison (2026)

Zoho CRM vs Avid CRM Comparison (2026)

Zoho CRM

Avid CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives