Zoho CRM vs Salesforce Comparison Chart

Zoho CRM Reviews

Zoho CRM

Flexible, customer-centric CRM for small to large businesses
146 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 5 more

Pricing

Starting from

12.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

146 user reviews

Ease of use

Value for money

Customer support

Last review

23rd of May

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on 252 users from the GetApp community.

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Features

API
Application Integration
Application Sharing
Applications Management
Auto-Responders
Automated Sales
Automatic Lead Distribution
CRM Integration
Collaborative Forecasting
Collaborative Review
Configurable Workflow
Contact Database
Custom Fields
Custom Forms
Customer Database
Customizable Fields
Customizable Reporting
Document Storage
Duplicate Detection
Email Integration
Enterprise Applications
Forecasting
IT / Software Projects
Inventory Tracking
Lead Assignment
Lead Capture
Lead Distribution
Lead Generation
Lead Scoring
Macros
Multi-Currency
Opportunity Management
Planning Tools
Projections
Purchase Orders
Real Time Comparisons
Receiving
Role-Based Permissions
Rules-Based Workflow
Sales & Operations Planning
Sales Analytics
Sales Forecasting
Sales Integration
Sales Orders
Sales Reporting
Sales Tracking
Social Media Integration
Software Inventory
Software Management
Territory Management
Third Party Integration
Vendor Management
Web Forms
Workflow Management
Learn more

Integrations

Campaign Monitor
Constant Contact
Facebook
Gmail
Google Analytics
Google Apps for Work
Google Calendar
HubSpot
Magento
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce
Stripe
Twitter
Wordpress
Xero
Zapier
Zendesk
Total integrations 109
View all

Security

Certifications

SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

Insightly Reviews

Insightly

Online CRM & project management for small & medium business
60 reviews
Salesforce Reviews

Salesforce

Cloud-based CRM & Sales Automation
276 reviews
NetSuite CRM+ Reviews

NetSuite CRM+

Grow Your Company with Customer-centric CRM Software in the Cloud
3 reviews

Social media following

   56,686

  26,559 


Zoho CRM Reviews

Zoho CRM

Flexible, customer-centric CRM for small to large businesses
146 reviews Visit Website
Salesforce Reviews

Salesforce

Cloud-based CRM & Sales Automation
276 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 6 more

Pricing

Starting from

25.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

276 user reviews

Ease of use

Value for money

Customer support

Last review

2 days ago

Vendor responds to reviews?

No

View all reviews

Users

By industry


By company size


By country


Statistics are based on 498 users from the GetApp community.

See more

Features

API
Application Integration
Application Sharing
Applications Management
Auto-Responders
Automated Sales
Automatic Lead Distribution
CRM Integration
Collaborative Forecasting
Collaborative Review
Configurable Workflow
Contact Database
Custom Fields
Custom Forms
Customer Database
Customizable Fields
Customizable Reporting
Document Storage
Duplicate Detection
Email Integration
Enterprise Applications
Forecasting
IT / Software Projects
Inventory Tracking
Lead Assignment
Lead Capture
Lead Distribution
Lead Generation
Lead Scoring
Macros
Multi-Currency
Opportunity Management
Planning Tools
Projections
Purchase Orders
Real Time Comparisons
Receiving
Role-Based Permissions
Rules-Based Workflow
Sales & Operations Planning
Sales Analytics
Sales Forecasting
Sales Integration
Sales Orders
Sales Reporting
Sales Tracking
Social Media Integration
Software Inventory
Software Management
Territory Management
Third Party Integration
Vendor Management
Web Forms
Workflow Management
Learn more

Integrations

Campaign Monitor
Constant Contact
Facebook
Gmail
Google Analytics
Google Apps for Work
Google Calendar
HubSpot
Magento
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce
Stripe
Twitter
Wordpress
Xero
Zapier
Zendesk
Total integrations 346
View all

Security

Certifications

SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

Insightly Reviews

Insightly

Online CRM & project management for small & medium business
60 reviews
Zoho CRM Reviews

Zoho CRM

Flexible, customer-centric CRM for small to large businesses
146 reviews
SalesforceIQ Reviews

SalesforceIQ

The Smarter, Simpler CRM
69 reviews

Social media following

   570,723

  296,295 


Salesforce Reviews

Salesforce

Cloud-based CRM & Sales Automation
276 reviews Visit Website


Save time and effort comparing leading CRM Software tools for small businesses. The table below compares Zoho and Salesforce.com CRM. Check out product details such as features, pricing, target market and supported languages. Quickly access the latest reviews to compare actual user's opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.