Zoho CRM vs Salesforce Sales Cloud Comparison Chart

Zoho CRM Reviews

Zoho CRM

Multichannel CRM for businesses of all sizes
419 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 6 more

Pricing

Starting from

12.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

419 user reviews

Ease of use

Value for money

Customer support

Last review

2nd of February

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on 624 users from the GetApp community.

See more

Features

API
Auto-Responders
Automated Sales
Automatic Lead Distribution
Configurable Workflow
Contact Database
Custom Fields
Custom Forms
Customer Database
Customizable Fields
Customizable Reporting
Document Storage
Duplicate Detection
Email Integration
Forecasting
Inventory Tracking
Lead Assignment
Lead Capture
Lead Distribution
Lead Generation
Lead Scoring
Macros
Multi-Currency
Opportunity Management
Purchase Orders
Role-Based Permissions
Rules-Based Workflow
Sales & Operations Planning
Sales Analytics
Sales Forecasting
Sales Integration
Sales Orders
Sales Reporting
Sales Tracking
Social Media Integration
Software Inventory
Territory Management
Third Party Integration
Vendor Management
Web Forms
Workflow Management
Learn more

Integrations

ActiveCampaign
Campaign Monitor
Constant Contact
Facebook
G Suite
Gmail
Google Analytics
Google Calendar
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce Sales Cloud
Stripe
Twitter
Wordpress
Workato
Xero
Zapier
Zendesk
Total integrations 145
View all

Security

Certifications

Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)
Federal Risk and Authorization Management Program (FedRAMP)
HIPAA Business Associate Agreement (BAA)
ISO 27001/27002
Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 1/SSAE 16/ISAE 3402
SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

Insightly Reviews

Insightly

Online CRM & project management for small & medium business
143 reviews
Freshsales Reviews

Freshsales

The CRM for high-velocity sales teams
12 reviews
Nutshell CRM Reviews

Nutshell CRM

 
39 reviews

Social media following

   102,329

  32,777 


Zoho CRM Reviews

Zoho CRM

Multichannel CRM for businesses of all sizes
419 reviews Visit Website
Salesforce Sales Cloud Reviews

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation
3,351 reviews
Learn more

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 6 more

Pricing

Starting from

25.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

3,351 user reviews

Ease of use

Value for money

Customer support

Last review

20th of December, 2016

Vendor responds to reviews?

No

View all reviews

Users

By industry


By company size


By country


Statistics are based on 975 users from the GetApp community.

See more

Features

API
Auto-Responders
Automated Sales
Automatic Lead Distribution
Configurable Workflow
Contact Database
Custom Fields
Custom Forms
Customer Database
Customizable Fields
Customizable Reporting
Document Storage
Duplicate Detection
Email Integration
Forecasting
Inventory Tracking
Lead Assignment
Lead Capture
Lead Distribution
Lead Generation
Lead Scoring
Macros
Multi-Currency
Opportunity Management
Purchase Orders
Role-Based Permissions
Rules-Based Workflow
Sales & Operations Planning
Sales Analytics
Sales Forecasting
Sales Integration
Sales Orders
Sales Reporting
Sales Tracking
Social Media Integration
Software Inventory
Territory Management
Third Party Integration
Vendor Management
Web Forms
Workflow Management
Learn more

Integrations

ActiveCampaign
Campaign Monitor
Constant Contact
Facebook
G Suite
Gmail
Google Analytics
Google Calendar
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce Sales Cloud
Stripe
Twitter
Wordpress
Workato
Xero
Zapier
Zendesk
Total integrations 444
View all

Security

Certifications

Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)
Federal Risk and Authorization Management Program (FedRAMP)
HIPAA Business Associate Agreement (BAA)
ISO 27001/27002
Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 1/SSAE 16/ISAE 3402
SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

Desk.com Reviews

Desk.com

Online Customer Support Software & Helpdesk Solution
111 reviews
Freshsales Reviews

Freshsales

The CRM for high-velocity sales teams
12 reviews
Less Annoying CRM Reviews

Less Annoying CRM

Manage contacts and track leads
114 reviews

Social media following

   24,524

  27,346 


Salesforce Sales Cloud Reviews

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation
3,351 reviews Learn more