Zoho CRM vs Zoho Invoice Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Elnaz Gerami

Complicated CRM to use

2018-08-01

Pros

Login capabilities are simple and gives access to ZoHo invoice as well.

Cons

The CRM is way too crowded, over complicated and not intuitive. It's hard to integrate with other programs such as outlook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Zoho CRM Reviews
Zoho CRM
CRM software that helps you sell smarter, better, faster.
Read more
Anonymous
(Design company, myself only employees)

ZOHO fangirl

2018-11-28

I have been using Zoho Invoice for years now, so when it was time to implement CRM software, using Zoho's was no question.

Pros

Super user-friendly and easy to integrate along with the other Zoho apps.

Cons

There is really nothing I dislike about Zoho CRM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho CRM Reviews
Zoho CRM
CRM software that helps you sell smarter, better, faster.
Read more
Kevin Whelan

Updated Review of Zoho CRM

2018-08-01

Pros

Great to use with Zoho Invoice!

Cons

Too busy. All of those features and integrations with other Zoho apps work sometimes. We saw a lot of double entries and inconsistent data transfer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Zoho CRM Reviews
Zoho CRM
CRM software that helps you sell smarter, better, faster.
Read more
Desmond Chigariro

Zoho simply the best!

2019-01-30

I have a small website hosting business which I run and I use Zoho invoice software for all the transactions.

Pros

Zoho gave me an opportunity to manage my customers and transactions effectively. The fact that the software is cloud based is the best, you don't have to buy hardware and setup.

Cons

I hated it when I needed to do a transaction and my internet connection is bad. Internet connection speed let me down sometimes.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho CRM Reviews
Zoho CRM
CRM software that helps you sell smarter, better, faster.
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

The best CRM for a small or medium sized business

2019-02-09

Ever since starting with CRM, we also integrated Zoho Invoice and Zoho Support, and now we have a full set of integrated tools that different departments use.

Pros

Zoho CRM is highly customizable and setup took only five minutes. It helps us keep track of customer's information and interactions, such as followup calls, service requests and much more.

Cons

The Android and iOS version of Zoho CRM are very lacking. I was having constant bugs and crashes on the Android version, and the general UI/UX needs to be improved. On-the-go recording of information to the CRM would be a plus, but these apps are unusable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho CRM Reviews
Zoho CRM
CRM software that helps you sell smarter, better, faster.
Read more
Anonymous
Co-Founder & CEO (Information Technology and Services company, 1-10 employees)
Verified Reviewer

Very intuitive and integrated

2019-02-21

Pros

The easy cross-functional usage of Zoho CRM & Invoicing is a very smooth.

Cons

The UX could be a little more intuitive, and interactive (i.e. social media integration)

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Zoho CRM Reviews
Zoho CRM
CRM software that helps you sell smarter, better, faster.
Read more
Rabie Kaouche

Zoho CRM - An excellent product designed and supported by an excellent company.

2016-11-03

I am using Zoho CRM since one year now, and also other products from Zoho like Zoho Invoice and Zoho Mail.

Pros

This software is very well designed, it contains all the needed functionalities by sales team and management for daily use. Zoho CRM Is not complex like what we see in other software. The best is that Zoho is improving it continually.

Cons

The look and feel of the last version Zoho CRM 2016 is different than the other Zoho products and that is not really nice. Also, when comparing the price with other CRM Like Salesforce or MS dynamics. The difference is huge and most of the time not justifiable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho CRM

Just try it, and for sure you will love it.

Source: Capterra
Helpful?   Yes   No
Zoho CRM Reviews
Zoho CRM
CRM software that helps you sell smarter, better, faster.
Read more
Elnaz Gerami

Quick and Cheap short term solution for invoicing

2018-08-07

Pros

The integration to Zoho CRM, the fact that it pulled the clients info from ZoHo CRM.

Cons

It's inability to work with other software, especially basecamp. The email template looks outdated and is not branded to company, which makes it look like a cheesy third party option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
(Management Consulting company, 1-10 employees)

Very easy to use

2018-12-01

Zoho Invoice as a stand alone product is great. If it integrated well with the other Zoho products, it would be much better.

Pros

Zoho invoice has a clean interface and is very intuitive. The time tracking feature is the best we've found, especially on the mobile app.

Cons

It did not integrate well with the other Zoho products like Zoho CRM. It required alot of double data entry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Tim Harty

Livestock.ie

2016-11-25

Pulling invoice information from Zoho CRM make's life a lot easier plus the elimination of double entry of data.

Pros

Information from CRM is used

Cons

Took me a little longer than expected to make it my own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering Zoho Invoice

Returning to top of page is not easy for me.

Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Heidi Swinyard

Verified Reviewer

Brilliant! I wish I'd found this sooner!

2017-07-20

Pros

Simple easy to use platform. Perfect for the small business. The free version makes it so accessible for new start ups too!

Cons

I currently use zoho email, CRM and campaigned but hadn't seen an advertisement for this until now!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Carl Thomas

Easing invoicing for software as a service

2018-12-20

Best feature for cost. We pay annually as it saves us 2 months, pay 10 months for 12.

Pros

We decided to go with Zoho invoice since we use Zoho CRM, and Zoho Desk products.

Cons

Just a software update changed my user permissions. After re-saving users, problem was resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Guillaume LEVY

Create and manage invoices in a very simple way

2016-12-09

Associated with Zoho CRM and Zoho Campaigns, you have a complete suite to manage your customers from leads to invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Zachary Morrow

Works fine, especially if you're already on Zoho platform.

2019-04-02

Pros

Started using Zoho Invoice because I'd already had experience with Zoho CRM + docs.

Cons

All Zoho services are in the cloud, which can be a two-edged sword. If you suddenly have to pull up an invoice and don't have service/Wifi, you might be stuck.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Marta Vilaplana

It is a "must have" for start-ups

2017-11-15

As I have already said, this program is perfect for a startup, since it is so easy to use and very useful, so I strongly recommend them to use it. But the best thing is the fact that you can integrate it with other Zoho apps, and I can say from my own experience that this is really helpful, since you can control every aspect of you enterprise accounting in only one program.

Pros

But the most important thing is that you can integrate Zoho Invoice with all other Zoho applications, such as Zoho CRM, Zoho Expense, Zoho Mail, etc. and, by this, have several different departments of your enterprise in the same page.

Cons

Honestly, I haven't found any problem with this program, but if I had to say something, I would say that the only negative things are small details that some times may be bothering but, at the end, are not relevant. An example of these little things could be when you make a mistake in an invoice and then you cannot modify it. It is true that you should not modify an invoice once it has been sent, but in some occasions I know I could do it without any problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more