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Top Rated Contact Center Software with Call routing - Page 13

Last updated: October 2026

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346 software options

TaskFlow logo
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TaskFlow: Click, Connect, Conquer!

TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

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Listener logo
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Speech to Text - fast and reliable

Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

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CT-MAX logo
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Computer telephony integration solution for call centers

CT-MAX is a computer telephony integration (CTI) solution for call centers that helps manage customer service operations via call control and monitoring, interactive voice response (IVR), and automatic call distribution (ACD).

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OptimusCall logo
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AI voice agent and virtual receptionist platform

OptimusCall is an artificial intelligence-powered business communication platform that combines voice agent capabilities, intelligent chatbot functionality, and customer relationship management tools. The platform manages inbound and outbound calls through an intelligent virtual switchboard, offers automated WhatsApp chatbot services across multiple messaging channels, and includes a lead management pipeline with automated follow-up capabilities.

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DialIntelligence Suite logo
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Echonext logo
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Greatvine logo
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Web-based AI tool discovery & ranking platform

Cloud-based AI product discovery platform ranking tools across business, creator, developer, and industrial categories.

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DeepCall logo
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Cintrix logo
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Cloud-based contact center solution

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

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VolP Business logo
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Hammer Cloud Platform logo
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Automated self-service testing platform

Hammer Cloud Platform is a fully automated self-service testing platform for voice applications and contact center systems. It helps teams quickly
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.

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Nixxis Digital logo
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Software for managing customer interactions

Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.

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DialLink logo
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The Best Phone System for Small Businesses

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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Infercall logo
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AI phone answering service for small businesses

Infercall is an AI-powered phone answering service that handles incoming calls for businesses around the clock. The platform trains on business information by extracting data from websites and uploaded documents, enabling it to answer questions about services, pricing, and availability. Infercall supports simultaneous call handling, appointment scheduling, lead qualification, call transfers, and provides full call transcripts and recordings with analytics.

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ComDesk logo
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Cloud-based outbound call system for sales teams

Comdesk Lead is a cloud-based outbound call system that combines IP and mobile phone lines for telephone sales and inside sales operations. The software features automatic call recording, AI-powered transcription, and ChatGPT integration for call summarization. It includes customer relationship management tools, one-click dialing, auto-call modes, and customizable call status tracking for managing sales activities and contact lists.

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PBXware logo
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A UCaaS Platform for Telecom Service Providers

The Bicom Platform is a comprehensive, flexible, white label Unified Communications & Collaboration suite. Including UCaaS, Contact Center as a Service, omnichannel, hybrid meetings, mobile UC, geo-redundancy, UC virtualization, and more, the Bicom Platform supports your business as it grows.

Read more about PBXware

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SynerVoxAi logo
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Wiserep logo
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Enterprise AI call center automation

Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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CapX Engage logo
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EasyGoIVR logo
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Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR by SAN Softwares is a cloud-based IVR software that provides personalized call responses, real-time call reporting, monitoring, and CTI integrations. It directs calls to the appropriate destination and offers a graphical representation of call analytics.

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Twilanswer logo
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No-code call management for Twilio numbers

Twilanswer is a plug-and-play calling solution designed to work with existing Twilio numbers without requiring code. The platform includes call forwarding with caller ID control, time-based routing for business hours, voicemail with transcription, call recording, and outbound calling capabilities. Twilanswer integrates with tools such as Front, Slack, Zapier, and Make to send call notifications and supports AI agents in beta for answering and routing calls.

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DialApplet Call Center logo
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mobiVoice logo
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Fusion Connect CCaaS logo
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Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

Read more about Fusion Connect CCaaS

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